MeetingPackage (Venue & Sales Management) vs. STS Cloud (by SalesandCatering.com):
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The Decision

Choosing the right hotel sales software can significantly impact your property's revenue and operational efficiency. MeetingPackage and STS Cloud both aim to streamline sales and event management but cater to different hotel profiles and operational needs. While MeetingPackage emphasizes online booking and event management with robust integrations, STS Cloud offers a flexible, all-in-one sales and catering platform with extensive reporting and customization features. Which one aligns better with your hotel’s priorities?

Is MeetingPackage or STS Cloud Better for Hotels?

MeetingPackage is designed primarily for venues and hotels that focus heavily on meeting and event bookings. It excels at real-time availability, online booking, and integrations with systems like Opera, making it ideal for properties that prioritize digital sales channels. Conversely, STS Cloud caters to a broad spectrum of hotels—from small independents to large chains—offering a full suite of sales, catering, and event management tools in an accessible, easy-to-use platform.

Both products aim to boost sales efficiency and reduce operational costs. MeetingPackage’s strength lies in its seamless online booking engine and integrations, which allow clients to book spaces instantly. STS Cloud, however, provides a comprehensive CRM, lead tracking, proposal management, and detailed reporting, making it suitable for hotels that want to manage the entire sales pipeline internally. Which approach better suits your property's sales strategy?

MeetingPackage vs STS Cloud: Which Should Your Hotel Choose?

If your hotel needs to enhance online booking for meetings and events, especially with real-time availability, MeetingPackage is the clear choice. Its integrations with PMS systems and support for multi-day conferences make it ideal for venues with high digital sales volume. For hotels that prioritize managing a broad sales pipeline, customizing proposals, and detailed analytics, STS Cloud is preferable, particularly if your team values a single platform that handles lead capture, contracts, and reporting.

For properties seeking a dedicated event booking engine with integrations for a wide range of PMS, MeetingPackage is more suitable. Hotels aiming for a full sales and catering solution with flexible workflows and extensive customization should opt for STS Cloud. Your choice hinges on whether online booking or comprehensive sales management is your top priority.

Is MeetingPackage or STS Cloud Easier to Use?

MeetingPackage boasts a user-friendly interface rated at 4.6/5, with a simple setup process and straightforward navigation, according to recent reviews. Clients highlight its ease of integration with Opera and booking engines, along with a minimal learning curve for staff. However, some users mention that reporting and analytics could be improved, and there are minor usability issues with the extranet.

STS Cloud scores even higher at 4.74/5 for ease of use, with users praising its intuitive design, quick onboarding, and straightforward workflow. Its cloud-based nature allows staff to access the system from anywhere, with minimal training required. Customers also commend the dedicated customer support for helping teams adopt the platform smoothly.

Edge: STS Cloud.

Which Has Better Features: MeetingPackage or STS Cloud?

MeetingPackage offers features like a Chain Dashboard and Payments & Invoicing, which are exclusive to it. It supports real-time availability, online booking, dynamic pricing, and integrations with multiple PMS systems. Its ability to handle multi-day conferences and corporate agreements enhances its appeal for large venues.

STS Cloud provides Contract Management, a Mobile Sales CRM, and a Pipeline CRM—features absent in MeetingPackage. It also offers lead capture, proposal generation, workflow management, and detailed reporting. While MeetingPackage excels at booking and availability, STS Cloud's strength lies in full sales funnel management.

Edge: STS Cloud, given its broader feature set for internal sales processes.

Which Has Better Customer Support: MeetingPackage or STS Cloud?

MeetingPackage has a solid support reputation, with a 4.81/5 rating and recent reviews citing quick response times and proactive assistance. Users appreciate their responsiveness but note some room for improvement in reporting and analytics.

STS Cloud also scores highly with a 4.72/5 support rating. Customers highlight the responsive North American support team, tailored training, and ongoing assistance. Many reviews mention that the support team helps integrate the system into daily operations seamlessly.

Edge: MeetingPackage, due to slightly more recent support reviews and responsiveness.

Which Has More Integrations: MeetingPackage or STS Cloud?

MeetingPackage integrates with 14 verified partners, including prominent systems like Apaleo, Mews, and Stripe, along with a shared integration with Oracle Hospitality. Its extensive integration network allows for flexible system automation and real-time updates.

STS Cloud connects with 7 verified partners, including Opera and RoomKey PMS, with one common integration with Oracle Hospitality. Its integration scope is narrower but still covers essential systems for many hotels. MeetingPackage’s broader partner network gives it an edge for properties seeking extensive connectivity.

Edge: MeetingPackage.

Which Do Hoteliers Rate Higher: MeetingPackage or STS Cloud?

MeetingPackage has a robust review count of 62, with recent reviews emphasizing its instant booking capabilities and seamless integrations. Its overall rating is 4.56/5, with a high likelihood (93%) of recommendation. Hotels in luxury, boutique, and branded segments rate it highly, especially for online event booking.

STS Cloud has a higher review count of 96, with a rating of 4.68/5 and an even higher recommendation likelihood at 96%. It is favored by a variety of property types, including resorts, boutique hotels, and chains. Recent reviews praise its ease of use, customization, and reporting features.

Edge: STS Cloud.

How Much Do MeetingPackage and STS Cloud Cost?

MeetingPackage charges a flat monthly fee of $200, with no free trial or freemium options. Pricing appears straightforward, but additional costs may arise with custom integrations or premium features.

STS Cloud's base price is $300 per month, also without a free trial, but it offers unlimited users at this flat rate. Its pricing may be slightly higher but includes a comprehensive suite of features suitable for larger teams or multi-property management.

What Type of Hotel Should Use MeetingPackage?

• Hotels that prioritize online booking and digital sales channels.
• Venues hosting multiple conferences or corporate events.
• Properties seeking real-time availability and instant booking features.
• Hotels with existing PMS integrations, especially Opera or Cenium.
• Teams that want to reduce operational time on routine inquiries.

Not ideal if your hotel needs a broad CRM, detailed sales pipeline management, or extensive reporting.

What Type of Hotel Should Use STS Cloud?

• Hotels seeking an all-in-one sales, catering, and event management platform.
• Properties that want customizable proposals, contracts, and workflows.
• Teams that need comprehensive reporting on sales activities.
• Hotels looking for a flexible, easy-to-learn system supporting multiple properties.
• Small to medium-sized hotels aiming for cost-effective sales management.

Not ideal if your primary focus is online booking for meeting spaces without extensive internal sales tracking.

Our Verdict for Hotels

MeetingPackage stands out for properties heavily reliant on online booking and real-time availability, especially venues managing corporate or conference events. Its integrations and booking engine are ideal for venues that want to boost digital sales and reduce manual booking processes.

STS Cloud excels as a full-featured sales and catering system, especially suited for hotels that need detailed lead management, proposal workflows, and extensive reporting. Its user-friendly interface and support make it a solid choice for properties aiming to streamline their entire sales pipeline.

In conclusion, if your hotel emphasizes online meeting bookings with integrations, MeetingPackage is the superior choice. For hotels that want a comprehensive sales management platform with customization and detailed analytics, STS Cloud is the better fit.