Opera vs. Shiji Daylight PMS:
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The Decision

Choosing the right property management system (PMS) is critical for streamlining hotel operations, enhancing guest experiences, and increasing revenue. Opera by Opera has historically been a dominant name in the industry, but with no recent reviews and a rating of 0/5, it offers limited current data. Shiji Daylight PMS, on the other hand, boasts 32 recent reviews and a high NPS score, making it a more reliable choice today. How do these two systems compare across key categories?

Is Opera or Shiji Daylight PMS Better for Hotels?

Opera has long been a staple in the hospitality industry, offering a comprehensive suite of features that cover reservations, front desk, and housekeeping. However, with no recent reviews and an overall review count of zero, its current performance and user satisfaction are unverified. Shiji Daylight PMS, with 32 recent reviews, shows a high level of satisfaction, reflected in its 8.94/10 NPS score and 4.53/5 customer support rating.

While Opera’s broad industry presence might suggest stability, the lack of recent feedback indicates it may not be keeping pace with modern hotel needs. Conversely, Shiji’s recent data underscores its popularity among hoteliers who appreciate its user-friendly interface, automation tools, and scalable features. So, which system is better suited to your hotel’s needs today?

Shiji Daylight PMS vs Opera: Which Should Your Hotel Choose?

If your hotel requires a modern, cloud-based PMS with a focus on ease of use, automation, and extensive integrations, Shiji Daylight PMS is the clear choice. Its 98 features—including guest profiles, multi-lingual support, online check-in/out, and integrated CRS—are unmatched, and its positive reviews highlight its simplicity and support responsiveness.

Opera, lacking recent reviews and with no available features or support data, appears outdated or under-supported. If you need a system that offers agility and current technology, Shiji is the better fit. If your hotel values a proven legacy system and existing vendor relationships, Opera might still appeal, but the current lack of verified performance makes it a less attractive option now.

Is Opera or Shiji Daylight PMS Easier to Use?

Ease of use is critical for staff adoption and operational efficiency. Shiji Daylight PMS is praised for its intuitive interface, with a 4.63/5 ease score from users who highlight its straightforward training materials, quick onboarding, and simple navigation. Multiple reviews mention how new team members grasp the system rapidly, reducing training time.

Opera, however, has a 0/5 rating in ease of use, with no recent reviews to confirm any improvements. Its complex interface and lack of recent support data suggest it may require significant training and adaptation. Edge: Shiji Daylight PMS.

Which Has Better Features: Opera or Shiji Daylight PMS?

Shiji Daylight PMS offers a robust feature set with 98 capabilities, including guest profiles, multi-currency, online check-in/out, integrated CRS, digital registration, guest messaging, automated reminders, and more. Many features, like the Guest CRM, Task Management, and Automated Space Optimization, are absent from Opera, which offers no detailed feature list.

Opera’s lack of listed features and the absence of recent user feedback make it difficult to ascertain its functionality. In contrast, Shiji’s extensive features and ongoing development are clearly designed to meet the evolving needs of hoteliers. Edge: Shiji Group.

Which Has Better Customer Support: Opera or Shiji Daylight PMS?

Customer support quality can make or break your PMS experience. Shiji Group is rated at 4.53/5, with reviews emphasizing its support team's professionalism, responsiveness, and helpfulness. One reviewer states, “The support team is always available 24/7 for technical assistance,” illustrating high satisfaction.

Opera, with a 0/5 rating and no recent reviews, offers no current insight into support quality. The lack of recent feedback raises concerns about ongoing support and system updates. Edge: Shiji Daylight PMS.

Which Has More Integrations: Opera or Shiji Daylight PMS?

Integration breadth is vital for seamless hotel operations. Shiji Group boasts 64 verified partners, including industry leaders like SiteMinder, Revinate, Oaky, IDeaS, and Amadeus—covering booking engines, revenue management, and payment systems. Many of these integrations are native, reducing manual data entry and errors.

Opera’s integration data is unavailable, with zero verified partners listed. The absence of recent integrations suggests it may not support the modern ecosystem needed for today’s hospitality landscape. Edge: Shiji Group.

Which Do Hoteliers Rate Higher: Opera or Shiji Daylight PMS?

Based on recent reviews, Shiji Daylight PMS has a strong NPS score of 8.94/10, with a 90% likelihood to recommend among users. Hoteliers praise its user-friendliness and support, especially in segments like luxury, city center, and branded hotels.

Opera has no recent reviews or ratings, so current hoteliers’ experiences cannot be confirmed. Given the recent positive feedback for Shiji, it clearly resonates better with users today. Edge: Shiji Group.

How Much Do Opera and Shiji Daylight PMS Cost?

Opera’s pricing information is unavailable, which is common for enterprise systems that often require custom quotes. Shiji Daylight PMS’s base price is $1,200 per month, with no free tier or trial offered. It’s important to consider ongoing costs in your decision.

While Opera’s pricing might be flexible, the lack of transparency can hinder your budgeting process. Shiji’s transparent pricing allows for more straightforward evaluation, especially given its recent positive reviews. Edge: Shiji Group.

What Type of Hotel Should Use Opera?

• Hotels that prefer a legacy system with established industry presence.
• Large properties or hotel chains with existing Opera integrations.
• Hotels with dedicated IT teams capable of managing complex systems.
• Hotels that prioritize stability over the latest features.
• Not ideal if your hotel needs modern, cloud-native features or quick implementation.

Opera may suit properties that value a long-standing reputation and existing vendor relationships but is less suitable for hotels seeking agility and modern capabilities.

What Type of Hotel Should Use Shiji Daylight PMS?

• Hotels of all sizes, from boutique to global chains, seeking a modern, scalable PMS.
• Hotels aiming for quick onboarding with user-friendly technology.
• Properties prioritizing automation, integrations, and guest personalization.
• Hotels that want cloud-based management with real-time reporting.
• Not ideal if your hotel relies heavily on legacy systems or has limited budget for ongoing costs.

Shiji is best suited for properties embracing digital transformation and looking for a flexible, feature-rich platform.

Shiji Daylight PMS vs Opera: The Bottom Line for Hotels

The core difference lies in their modernity and current user validation. Opera remains a well-known name but is unverified in recent user feedback, casting doubt on its present-day usability. Shiji Daylight PMS emerges as the more compelling option with recent reviews, extensive features, and high satisfaction scores.

If your hotel is looking for a modern, scalable, and well-supported PMS, Shiji Daylight PMS is the clear choice. Opera might still fit some legacy environments, but without recent data, it’s a risky bet.

In summary, for hotels eager to adapt to today’s hospitality demands, Shiji Daylight PMS offers proven performance, a broad feature set, and positive user experiences. If you want a system that aligns with current industry standards and future growth, this is the option to prioritize.