Planet Booking Engine vs. roommaster booking engine:
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The Decision

Choosing the right booking engine for your hotel can directly impact your revenue, guest experience, and operational efficiency. Both Planet Booking Engine and roommaster aim to streamline reservations and boost direct bookings, but they do so with very different degrees of maturity, features, and user ratings. Your decision hinges on your hotel's size, complexity, and support needs.

Planet’s offering is relatively new, with only three reviews and a very low overall rating, indicating it’s still in early development stages. roommaster, by contrast, has a rich history, 70 reviews, and a strong user rating, signaling a product with proven reliability. Which of these solutions will truly meet your hotel’s operational demands?

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Is Planet Booking Engine or roommaster Better for Hotels?

Planet Booking Engine is a cloud-based system designed for straightforward hotels with limited complexity, often suitable for small or single-property operations. Its main advantage is simplicity, but this comes with a lack of features and support, as reflected in its 0/5 HTR score and only three reviews, one of which criticizes it for bugs and poor functionality.

roommaster, however, offers a comprehensive, customizable booking engine with 32 exclusive features, including multi-currency, multi-lingual support, and automated reporting. Its robust feature set and 4.31/5 user rating reflect a mature product that many hotels rely on daily.

While Planet’s recent reviews are mostly negative and outdated, roommaster’s high review count and recent positive feedback demonstrate a stable, well-supported platform. Are you prepared to settle for a less capable system, or do you need a platform that’s been tested and trusted by many hotels?

roommaster vs Planet: Which Should Your Hotel Choose?

If your hotel operates multiple properties, requires extensive features, or values proven stability, roommaster is undoubtedly the better choice. Its 70 reviews and recent 4.16/5 customer support ratings show it’s a trusted, reliable solution well-suited for mid-sized and larger hotels.

On the other hand, if your hotel is a small, basic operation with minimal needs and limited budget, Planet might seem appealing—yet its untested state, poor reviews, and lack of functional support make it a risky choice. For most hotels with growth aspirations, roommaster’s extensive feature set and proven track record make it the safer investment.

Is Planet Booking Engine or roommaster Easier to Use?

Planet’s ease of use is characterized by a clunky, outdated interface rated at only 1.67/5, with reviews describing it as difficult to navigate and lacking in support. Its onboarding is also rated poorly, suggesting your team may struggle to adapt without significant effort.

roommaster scores 4.43/5 for usability, with reviews praising its straightforward, intuitive interface and minimal learning curve. The platform’s consistency and user-friendly design have helped many hotels onboard quickly, with staff adopting it comfortably.

Edge: roommaster.

Which Has Better Features: Planet Booking Engine or roommaster?

roommaster boasts 32 features exclusive to its platform, including mobile optimization, multi-currency, multi-lingual support, loyalty programs, and automated emails, all designed to enhance guest engagement and operational control. These features help properties increase direct bookings and streamline workflows.

Planet’s feature offering is minimal, with no unique features listed. Its limited functionality makes it unsuitable for hotels that seek growth, automation, or integration capabilities.

Edge: roommaster.

Which Has Better Customer Support: Planet Booking Engine or roommaster?

roommaster has a strong support reputation, rated at 4.16/5, with reviews highlighting helpful, responsive service and effective onboarding. Customers appreciate the support team’s ability to resolve issues efficiently and provide ongoing assistance.

Planet’s support ratings are abysmally low at 1/5, with reviews criticizing the lack of responsiveness and limited product knowledge. The few comments mention that support agents are often thwarted by the system’s restrictions, leaving users frustrated.

Edge: roommaster.

Which Has More Integrations: Planet Booking Engine or roommaster?

Planet’s platform connects with 195 verified partners, including major brands like Innspire, Right Revenue, and RevControl, giving it a broad ecosystem. This extensive integration network can facilitate smoother operations for hotels needing diverse third-party connections.

roommaster, with 56 verified partners, still supports key integrations like GuestCentric, Cendyn, and TrustYou but has fewer overall options. Its core integrations are reliable but less extensive than Planet’s.

Edge: Planet.

Which Do Hoteliers Rate Higher: Planet Booking Engine or roommaster?

roommaster’s 4.31/5 rating is based on 70 reviews, with many users from boutique, resort, and larger hotels praising its features, stability, and support. Recent reviews confirm that the platform continues to meet hotel needs effectively.

Planet’s ratings are extremely low, with only 3 reviews and a 0/5 score, indicating very poor user experiences. Hoteliers highlight bugs, lack of functionality, and unsatisfactory support.

Edge: roommaster.

How Much Do Planet Booking Engine and roommaster Cost?

Planet’s pricing details are unavailable, suggesting it may require custom quotes or is still developing its commercial model. This lack of transparency can be a concern for budget-conscious hotels.

roommaster charges a flat rate of $500 per month, with no implementation or setup fees listed. Its predictable pricing allows for straightforward budgeting and comparison.

What Type of Hotel Should Use Planet Booking Engine?

• Hotels that operate a single property with a simple rate structure.
• Hotels with staff comfortable managing basic booking processes without extensive support.
• Small leisure-focused properties with minimal integration needs.
• Hotels that prioritize cost over feature richness.

Not ideal if...

• Your hotel has multiple properties or complex rate plans.
• You require extensive automation or integrations.
• Your team needs reliable support and frequent updates.
• You need multi-language, multi-currency support for international guests.

What Type of Hotel Should Use roommaster?

• Hotels of any size seeking a reliable, feature-rich booking engine.
• Properties that want to reduce dependence on OTAs and maximize direct bookings.
• Hotels requiring multi-lingual, multi-currency support and automated communication.
• Properties looking for integrations with their PMS, CRM, or GDS systems.

Not ideal if...

• Your hotel operates on a very limited budget and needs a free or low-cost solution.
• You prefer a minimal, no-frills booking system.
• Your team is not tech-savvy and requires extensive onboarding or training.
• You need a system that’s still untested or in early development.

roommaster vs Planet: The Bottom Line for Hotels

At its core, the primary difference is maturity and feature depth. roommaster is a well-established, feature-packed platform with proven reliability, extensive support, and high user satisfaction.

Choose roommaster if you want a dependable, scalable, and well-supported booking engine that helps you grow your direct bookings, automate tasks, and manage complex operations. Its comprehensive feature set, recent positive reviews, and support ratings make it the clear winner.

Planet, however, remains a risky, underdeveloped solution suitable only for very small or simple properties with minimal needs and a tight budget. Its lack of support, bugs, and poor reviews make it unsuitable for most hotels aiming for growth or operational efficiency.

In summary, for most hotels—especially those looking to expand and improve operational control—roommaster offers a safer, more reliable investment. Its long track record of positive reviews and extensive features make it the logical choice over Planet’s unproven platform.