roommaster PMS vs. Shiji Daylight PMS:
あなたに最適なのはどちら？

The Decision

Choosing between roommaster PMS by Roommaster and Shiji Daylight PMS by Shiji Group hinges on your hotel's specific needs and priorities. Both systems aim to automate and centralize hotel operations but diverge in their user experience, features, and market focus. Your decision should reflect whether your hotel values robust operational reporting and affordability or modern scalability and ease of use.

Given that roommaster has a stronger overall rating backed by more recent reviews, it currently offers more reliable data for decision-making. Are you ready to compare these systems in detail to identify which best suits your property?

Is roommaster or Shiji Daylight better for hotels?

Both roommaster and Shiji Daylight PMS serve to streamline hotel management by centralizing reservations, front desk, and financial tasks. While roommaster emphasizes operational efficiency with extensive reporting and adaptable workflows, Shiji Daylight focuses on ease of use and scalable cloud features.

Roommaster’s strengths lie in deep integration capabilities, customizable dashboards, and extensive regional presence, especially in North America and Europe. Shiji Daylight, however, offers a modern, intuitive interface and is praised for quick adoption, especially across multi-property groups. Which system aligns more with your hotel’s operational complexity?

roommaster vs Shiji Daylight: Which should your hotel choose?

If your hotel needs a reliable, tried-and-true PMS with comprehensive reporting and a strong presence in North America, go with roommaster. It’s ideal for independent and boutique hotels seeking operational control, especially if detailed financial insights and channel management are priorities.

If your hotel requires a scalable, cloud-native PMS that simplifies onboarding and offers hyper-personalized guest profiles, Shiji Daylight is the better fit. It’s suited for hotel groups looking for quick deployment, flexible integrations, and a modern interface. Are you prioritizing detailed operational control or scalable guest-centric features?

Is roommaster or Shiji Daylight easier to use?

roommaster boasts a user rating of 4.22/5 and is praised for its straightforward back-office features, though some users find its interface somewhat clunky, impacting daily operations. Support and onboarding are generally rated positively but show room for improvement in help responsiveness.

Shiji Daylight exceeds in ease of use, with a 4.63/5 usability score, thanks to its modern, intuitive interface and comprehensive training materials. Its cloud deployment ensures quick staff adoption, especially across multiple properties.

Edge: Shiji Daylight.

Which has better features: roommaster or Shiji Daylight?

roommaster offers 9 features unique to its platform, including a channel manager, revenue management, booking engine, POS, native email marketing, and a mobile app. These make it highly versatile for independent hotels seeking operational depth.

Shiji Daylight provides 47 features unique to its system, such as guest profiles, multi-lingual support, task management, online check-in/out, integrated CRS, real-time reporting, automated reminders, and extensive guest communication options. Its feature set supports a more guest-centric, scalable approach.

Edge: Shiji Daylight.

Which has better customer support: roommaster or Shiji Daylight?

roommaster’s customer support scores 4.25/5, with reviews citing quick responses and support for hotel and restaurant operations. However, some reviews mention inconsistent help availability and slow issue resolution.

Shiji Daylight’s support scores higher at 4.53/5, with reviewers highlighting its responsive, 24/7 support team and detailed training materials. Many users appreciate its proactive onboarding and ongoing assistance, especially during multi-property rollouts.

Edge: Shiji Daylight.

Which has more integrations: roommaster or Shiji Daylight?

roommaster integrates with 56 verified partners, including major channel managers and booking engines such as SiteMinder and Revinate, plus several exclusive integrations like Sage and GuestCentric. This broad compatibility enhances its adaptability for diverse hotel ecosystems.

Shiji Daylight connects with 64 verified partners, including industry giants like OTELIER, Adyen, and SALTO Systems, along with common integrations like Goki and Dailypoint. Its extensive API support facilitates seamless multi-system management.

Edge: Shiji Daylight.

Which do hoteliers rate higher: roommaster or Shiji Daylight?

roommaster has garnered 83 reviews with a 4.33/5 rating, with a 91% likelihood to recommend. It performs especially well among boutique and resort hotels, rated at 4.27/5 in these segments.

Shiji Daylight’s 32 reviews give it a 0/5 overall rating, indicating significant dissatisfaction. The few recent reviews show mixed feedback, often citing speed issues and limited customization.

Edge: roommaster.

How much do roommaster and Shiji Daylight cost?

roommaster is priced at a $500 monthly base fee, with no implementation or trial info available, making it a more predictable investment for small to medium hotels.

Shiji Daylight costs $1,200 monthly, reflecting its modern cloud infrastructure and broader feature set. No trial options are provided, so assessing value depends on your need for advanced features and scalability.

What type of hotel should use roommaster?

• Hotels that operate independently or have a small to medium portfolio seeking operational control.
• Properties that need extensive reporting and financial management, especially in North America and Europe.
• Hotels prioritizing channel management, revenue optimization, and integrated POS.
• Teams that prefer a cost-effective, customizable system with a proven track record.
• Not ideal if your hotel relies heavily on multi-lingual support or requires rapid, cloud-based deployment.

What type of hotel should use Shiji Daylight?

• Hotel groups of all sizes seeking a scalable, cloud-native PMS with fast deployment.
• Properties emphasizing guest personalization via detailed profiles and automation.
• Hotels requiring extensive integrations with payment, access, and CRM systems.
• Teams that value an intuitive interface and minimal training for staff.
• Not ideal if your hotel operates in regions with limited local support or needs highly specialized regional customization.

The Bottom Line for Hotels

Roommaster stands out as a dependable, feature-rich system with strong regional presence and a solid reputation among independent hotels. Its extensive reporting and operational tools make it ideal for properties seeking control and detailed insights.

Shiji Daylight appeals to hotel groups and tech-forward properties prioritizing scalability, ease of use, and flexible integrations. Its cloud-native approach and modern interface support rapid onboarding and guest-centric service.

If your hotel needs a proven, operational core with extensive report capabilities, go with roommaster. Its larger review base and recent positive feedback reinforce its reliability.

If your focus is on future-proofing, guest personalization, and quick deployment across multiple sites, Shiji Daylight is the better choice. Its modern design and broad partner ecosystem make it a compelling option, especially for growing hotel groups.

In conclusion: For now, roommaster’s higher overall ratings, more recent reviews, and broader hotel segment adoption make it the stronger choice. However, consider your hotel’s growth plans and technological needs carefully before deciding.