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Hi Sarah,
Thank you so much for your review & positive feedaback!
I am so happy to hear that you enjoy our AI Responses feature as well as the ability to set goals for your team.
Regarding the mentions & GRI calculations, please make sure to bring this up to our Customer Success team if you haven't yet so they can clear up any doubts.
Wishing you a great summer season!
Best regards,
Jessica Kurtz