何が一番好きですか?
It is very user friendly and easy to figure out on your own. Fairly easy to navigate and straight forward in that sense. Also easy to toggle to different screens such as account to contact to booking etc.
何が嫌いですか、または改善できると思いますか?
I think overall it could use a more updated look and feel. I think the training could go into more depth or at least offer additional training should you wish to take more. A previous program that I've used allowed for queries within results from other queries which was very helpful. Also the reporting could be more in depth or could offer for more personalized options.