HTRの月刊ニュースレター、theRewindで、ホテルの最新技術のヒント、トレンド、洞察を把握してください。
アコー、マリオット、バイスロイ、シャングリラ、ローズウッド、エクスペディア、AirBnBなどのトップブランドの50,237人のエグゼクティブに参加して、最新のイノベーションと洞察を月に1回受信トレイに届けましょう。
Operations で人気
Revenue Management で人気
Marketing で人気
Guest Experience で人気
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
GUEST EXPERIENCE
Merrill House's Digital Transformation: Boosting Revenues and Guest Satisfaction with Duve
With a capacity to host 40 guests and a bustling restaurant, Merrill House aimed to blend 5-star amenities in a boutique setting, catering to diverse guest preferences.
Revenue Enhancement: Merrill House aimed to identify and implement an effective upselling strategy, offering room upgrades, early check-ins, and personalized offers.
Staff Optimization: During peak season, Merrill House sought to balance high staffing needs with cost efficiency, aiming for a blend of automation and personal touch.
Diverse Guest Needs: The hotel wanted to cater to both younger guests favoring modern, contactless features and an older demographic preferring traditional services.