Case Study

easyHotel adopts new open hospitality platform Apaleo to help fuel future growth

Emma Töpperwien

apaleo GmbH · 11月 10, 2025

easyHotel chose Apaleo’s open hospitality platform to drive its fast-paced European growth, replacing legacy systems with a flexible, scalable solution built for modern operations.

Why it matters: easyHotel left legacy systems behind and embraced a modern, flexible platform, unlocking smooth expansion across Europe. Their success proves that hotel groups can scale faster and run leaner without relying on outdated tech or heavy infrastructure rollouts.

Apaleo is built API-first, giving hotel brands the freedom to run smarter and faster. easyHotel relies on Apaleo to manage operations across its properties, connect the tools it needs, and launch new hotels with ease. That means fewer manual tasks, faster rollouts, and effortless expansion into new markets.

Top 3 Core Objectives: To fuel rapid expansion across Europe, easyHotel set out to modernise its tech stack, streamline operations, and speed up the rollout of new properties. With Apaleo’s API-first platform, the brand gained the flexibility to scale efficiently, integrate the tools it needs, and improve the guest and staff experience across all locations.

Modernise the Tech Stack: easyHotel moved away from legacy software and adopted a modular, API-first platform that supports rapid innovation and seamless integration of best-in-class tools.
Enable Scalable Growth: With faster onboarding processes, the team can now bring new and acquired hotels online quickly, supporting expansion into key markets such as Spain, France, and Italy.
Improve Operational Efficiency: Digital guest check-in, simplified staff training, and streamlined backend workflows help reduce manual workload and free up time for what matters most: the guest experience.

"Switching out our technology has been a big change but a necessary one to help aid our quick growth across Europe. We needed a very robust PMS and we now have a tech stack that is evolving dramatically all the time, with Apaleo at its foundation. It has fundamentally altered how we interact with customers, train staff, and manage all areas of our operations."

Louis Poisson

COO of easyHotel

👍 COO of easyHotel Louis Poisson said that moving to Apaleo was key to scaling fast. The flexible platform has reshaped how we interact with guests, train our teams, and operate daily:

"Switching out our technology has been a big change but a necessary one to help aid our quick growth across Europe. We needed a very robust PMS and we now have a tech stack that is evolving dramatically all the time, with Apaleo at its foundation. It has fundamentally altered how we interact with customers, train staff, and manage all areas of our operations."

⚖️ The selection process: During their research process, Louis Poisson evaluated apaleo GmbH's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that apaleo GmbH was the best fit solution:

COO of easyHotel Louis Poisson said, about their decision: "It’s also very stable and customisable. This means that, when it comes to scaling, every migration and onboarding is seamless, whether it’s a new property or an existing operator we have acquired. An API-led platform gives us a foundation on which we build things on top, such as finance and e-commerce."

📈 The results: In just seven months, easyHotel migrated 4,000 rooms, halved check-in times, and built a flexible, future-ready tech stack, creating the ideal launchpad for long-term growth across Europe.

The team migrated up to three hotels per week, streamlining the onboarding of thousands of rooms without disrupting daily operations.
Check-in times dropped by more than 50%, giving guests a smoother, faster arrival experience while reducing pressure on front-desk staff.
By leveraging Apaleo’s customisable platform, easyHotel optimised internal workflows, accelerated property launches, and empowered teams with tools that adapt to changing needs.