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OPERATIONS
Porta 92 Romana: A property built on travel experiences, not a manual.
Verified case study
Hotel Tech Report has reached out to hoteliers at Porta 92 Romana to verify this case study.
Porta 92 Romana, a design-forward serviced apartment concept in central Milan, partnered with Cloudbeds to simplify operations, eliminate overbooking risks, and free its founder to focus on delivering deeply personal, intuitive hospitality.
Why it matters:
Cloudbeds allowed Porta 92 Romana to turn a traveler’s philosophy into a thriving business — giving Sunil Sharma the tools to manage bookings effortlessly while scaling a guest experience rooted in care, comfort, and connection.
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Cloudbeds serves as Porta 92 Romana’s operational backbone, centralizing bookings, syncing all OTAs, preventing overbookings, and enabling Sunil to focus on hospitality rather than administration.
Top 3 Core Objectives:
As a newcomer to hospitality, Sunil needed a reliable, easy-to-use system that could automate distribution and support growth without sacrificing the guest experience he envisioned.
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Centralize distribution: Adopt a platform capable of syncing multiple OTAs and direct bookings to avoid overbookings and reduce operational complexity.
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Enable seamless guest experiences: Ensure that behind-the-scenes processes run smoothly so Sunil can focus on early check-ins, personalized service, and thoughtful touches.
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Support future expansion: Use a scalable platform that can grow with Porta 92 Romana and serve as the foundation for Sunil’s next, more luxurious property.
Innovators Mentioned
Cloudbeds
SS
Sunil Sharma
Hotel Tech Report reached out to Sunil Sharma who verified this case study.
Managing Director
Porta 92 Romana
"For us, it helped a lot. After three years, we’re still working with Cloudbeds and it’s perfect."
Sunil Sharma
Managing Director
👍 Managing Director
Sunil Sharma
said that Cloudbeds continues to deliver reliable, effortless control over every booking channel.:
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"For us, it helped a lot. After three years, we’re still working with Cloudbeds and it’s perfect."
⚖️ The selection process:
During their research process, Sunil Sharma
evaluated Cloudbeds's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Cloudbeds was the best fit solution:
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Managing Director Sunil Sharma said, about their decision: "I’ve recommended it to many people. To each and every one, I said, for me, I will never change."
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The results:
With Cloudbeds, Porta 92 Romana achieved operational stability, eliminated booking errors, and built a hospitality experience that drives exceptional guest satisfaction and consistent business growth.
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6,000 guests served annually with streamlined operations
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1,400+ reviews, powered by seamless stays and personalized service
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Zero overbooking risk thanks to synchronized channel management
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