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OPERATIONS
The Acoma House: Optimizing operations & maximizing revenue with Cloudbeds and Atomize
Verified case study
Hotel Tech Report has reached out to hoteliers at The Acoma House to verify this case study.
Located in Denver’s vibrant Golden Triangle District, The Acoma House is a boutique hotel that blends artistic expression with luxurious comfort.
Why it matters:
Owner Christina Eisenstein found traditional PMS systems and revenue management solutions to be cumbersome and outdated.
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By implementing Cloudbeds' integrated platform and Atomize's AI-powered revenue management system, The Acoma House team was able to automate tasks, optimize pricing, and free up time for more strategic initiatives.
Top 3 Core Objectives:
The Acoma House sought to streamline operations for an enhanced guest experience. They also wanted to automate pricing strategies and free up time for more creative and strategic tasks.
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Streamline operations: The Acoma House aimed to simplify and improve its operational processes to elevate the overall guest experience.
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Find a modern RMS: Christina sought a modern and efficient approach to revenue management that aligned with her management style and the hotel's technological goals. She found the methods of traditional price management groups to be outdated.
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Reduce manual tasks: Christina and her team wanted to free up time to focus on more strategic initiatives, such as enhancing the guest experience and further developing the hotel's unique artistic identity.
Innovators Mentioned
The Acoma House
Cloudbeds
CE
Christina Eisenstein
Hotel Tech Report reached out to Christina Eisenstein who verified this case study.
Owner
The Acoma House
"I looked at some other more conventional PMS systems, but I liked the nimbleness of Cloudbeds and the overall UI."
Christina Eisenstein
Owner
👍 Owner
Christina Eisenstein
said that After exploring several PMS options, Cristina chose Cloudbeds based on a friend’s recommendation and was immediately impressed by its ease of use:
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"I looked at some other more conventional PMS systems, but I liked the nimbleness of Cloudbeds and the overall UI."
⚖️ The selection process:
During their research process, Christina Eisenstein
evaluated Cloudbeds's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Cloudbeds was the best fit solution:
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Owner Christina Eisenstein said, about their decision: "I love automating as much as possible to eliminate ‘busy work.’ The fact that Atomize optimizes pricing without any effort on my part makes it the perfect complement to Cloudbeds."
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The results:
By connecting Cloudbeds and Atomize, Christina has automated her pricing strategies based on real-time data, occupancy trends, and demand forecasts. Atomize sets the revenue management preferences, and Cloudbeds automatically updates room rates across all booking channels. This seamless integration ensures optimal pricing, maximizing revenue while minimizing manual work.
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Seamless automation and efficiency: The integration of Cloudbeds and Atomize led to significant automation of tasks, streamlining operations across various aspects of the hotel. This included managing reservations, processing payments, and automating pricing strategies based on real-time data and demand forecasts.
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Elevated guest experience: By streamlining operations, The Acoma House was able to dedicate more time and attention to enhancing the guest experience. The ease of use and centralized nature of Cloudbeds' system facilitated smoother communication and operations, allowing staff to focus on providing personalized service.
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Increased revenue generation: Through Atomize's AI-powered revenue management system, the hotel was able to optimize its pricing strategies, leading to increased revenue. This system, integrated with Cloudbeds, automatically adjusted room rates across all booking channels based on real-time data and market trends, ensuring optimal pricing and maximizing revenue potential.
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