HTRの月刊ニュースレター、theRewindで、ホテルの最新技術のヒント、トレンド、洞察を把握してください。
アコー、マリオット、バイスロイ、シャングリラ、ローズウッド、エクスペディア、AirBnBなどのトップブランドの50,237人のエグゼクティブに参加して、最新のイノベーションと洞察を月に1回受信トレイに届けましょう。
Operations で人気
2024 年の最高の Property Management Systems
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
2024 年の最高の Staff Collaboration Tools
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
2024 年の最高の Hotel Accounting Software
Tools to manage your hotel's accounting, budgeting and financial planning.
Revenue Management で人気
2024 年の最高の Revenue Management Systems
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
2024 年の最高の Channel Managers
Distribute your inventory to hundreds of channels to boost occupancy.
2024 年の最高の Business Intelligence
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Marketing で人気
2024 年の最高の Hotel CRM & Email Marketing
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
2024 年の最高の Booking Engine
The eCommerce shopping cart for your hotel's website.
2024 年の最高の Hotel Metasearch Management Software
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Guest Experience で人気
2024 年の最高の Hotel Guest Apps
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
2024 年の最高の Contactless Check-in
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
2024 年の最高の Guest Messaging Software
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
OPERATIONS
Mews helps Capsule Hotel Switzerland make a big impact with small spaces
- 50% of guests access capsules using their phones - < 2 mins for guests to check in - 100% automated payments
Seamless bookings, check-ins&transactions: The team was searching for a hospitality platform capable of managing the entire customer journey, from reservation to check-out. Their goal was to optimize both the guest experience and operational efficiency.
Empowering staff: Capsule Hotel aimed to ensure that technology would support rather than replace their staff. However, training staff to effectively use new technologies and making them comfortable with these changes presented a challenge.
Fully digital guest journey: Payments need to work smoothly with operations to support a fully digital guest journey. Before, Capsule Hotel had issues with different payment terminals, which meant they had to juggle multiple systems for all the administrative tasks. Managers also found it tricky to handle reporting and refunds.