HTRの月刊ニュースレター、theRewindで、ホテルの最新技術のヒント、トレンド、洞察を把握してください。
アコー、マリオット、バイスロイ、シャングリラ、ローズウッド、エクスペディア、AirBnBなどのトップブランドの50,237人のエグゼクティブに参加して、最新のイノベーションと洞察を月に1回受信トレイに届けましょう。
Operations で人気
Revenue Management で人気
Marketing で人気
Guest Experience で人気
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
OPERATIONS
Hotel Patagonia Sur goes from pen and paper to 100% digital with Mews
Beyond streamlining their multi-property management, the operational makeover sparked a cultural shift, with the team successfully embracing modern property management.
Streamlined multi-property management: As a family-run business operating two properties, Hotel Patagonia Sur faced difficulties in managing staff and daily operations. Their outdated systems created complex and inefficient processes, making it hard to handle routine tasks and hindering their ability to scale.
Enhanced staff efficiency: The hotel's staff was accustomed to using outdated, manual systems. Transitioning to a modern, tech-driven approach required retraining long-term employees, some of whom had been working with paper-and-pen for over a decade.
Ease of use: Like many smaller businesses, Hotel Patagonia Sur lack a dedicated IT department. With limited resources, they needed a solution that was both easy to implement and user-friendly, particularly for staff with minimal hospitality experience. Their primary goals were to enhance efficiency, streamline staff management, and improve the check-in process.