Case Study

Slapen in de Molen achieve zero overbookings with RoomRaccoon's synchronized distribution

Lindsay Krause

RoomRaccoon · 10月 21, 2024

Slapen in de Molen, which translates to "Sleeping in the Mill", offers a one-of-a-kind stay in the charming village of Arkel, Netherlands. Nestled beneath a historic mill, each of the six rooms has its own distinctive design, with every detail carefully curated to create a memorable experience.

Why it matters: When Elco van den Berg launched Slapen in de Molen in 2021, he sought a system that would streamline room distribution across various booking channels, offer seamless upselling features, integrate accounting effortlessly, and provide strong compatibility with other hospitality services in the Dutch market.

Choosing RoomRaccoon as the hotel software provider was a clear decision for owner Elco van den Berg, thanks to its local integration partners, powerful upselling features, and seamless accounting system.

Top 3 Core Objectives: Slapen in de Molen needed an all-in-one solution to increase their visibility and boost revenue. They found that and more with RoomRaccoon.

Automated upselling: Slapen in de Molen sought a PMS to automate add-on sales and room upgrades through the booking engine and online check-in. With RaccoonUpsell, Elco can now promote services like bike hires and breakfast, boosting revenue per guest stay.
Increase reach and visibility: Slapen in de Molen needed a system to enhance its market presence and manage booking channels across the Dutch, Belgian, and German markets. RoomRaccoon's channel manager was key to distributing rooms on local platforms, ensuring real-time availability and avoiding overbookings.
Implement dynamic pricing: Slapen in de Molen needed a system to optimize pricing and adjust rates for market fluctuations. With RoomRaccoon’s Dynamic Pricing, Elco automated his pricing strategy, ensuring rates adapt to seasonal changes.

"RoomRaccoon’s accounting integration with Snelstart is our most valuable feature. It simplifies financial processes, automates tasks like invoicing with accuracy and boosts operational efficiency."

Elco van den Berg

Owner

👍 Owner Elco van den Berg said that Elco emphasizes the key benefit of RoomRaccoon's integration with Snelstart, which has streamlined their accounting processes.:

"RoomRaccoon’s accounting integration with Snelstart is our most valuable feature. It simplifies financial processes, automates tasks like invoicing with accuracy and boosts operational efficiency."

⚖️ The selection process: During their research process, Elco van den Berg evaluated RoomRaccoon's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that RoomRaccoon was the best fit solution:

Owner Elco van den Berg said, about their decision: "It's incredibly user-friendly, everything works seamlessly, and the team is always approachable. If you ever run into an issue or need assistance, getting help is quick and easy. That level of support is a huge advantage."

📈 The results: Leveraging RoomRaccoon's dynamic pricing tools, automated upselling, and integration marketplace, Slapen in de Molen has boosted visibility and unlocked new channels to maximize revenue.

Slapen in de Molen saw an impressive 372% ROI on their RaccoonUpsell subscription.
With RoomRaccoon's channel manager, they’ve maintained an 80% occupancy rate and avoided overbookings.
17% YoY RevPAR growth (2022 vs. 2023) with the implementation of dynamic pricing rules.