eviivo Suite™ PMS vs. Redforts:
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The Decision

Choosing the right property management system (PMS) is critical for your hotel's operational efficiency and guest experience. Both eviivo Suite™ and Redforts aim to streamline your daily tasks, but they diverge significantly in market presence, reviews, and feature set. Your decision hinges on which platform better aligns with your property size, regional location, and specific needs.

eviivo boasts a larger user base, more recent reviews, and a broader range of integrations, making it the more proven choice. But does that make it the best fit for your hotel? Let’s explore.

Is eviivo Suite™ or Redforts Better for Hotels?

eviivo and Redforts both serve as all-in-one solutions for property management, booking, and channel coordination. eviivo excels in global reach, extensive integrations, and a vast, active user community, especially among independent hotels and vacation rentals. Redforts, meanwhile, offers a straightforward, cost-effective platform with core management tools and a focus on operational automation.

Where they differ is in their market focus, feature depth, and review recency. eviivo has nearly five times more reviews (191 vs. 40) with recent feedback, providing a more current pulse on performance. Does your hotel need a proven solution with a broad ecosystem, or a simpler system with core functionalities? That’s the central question.

eviivo Suite™ vs Redforts: Which Should Your Hotel Choose?

If your hotel is a vacation rental, bed & breakfast, or small independent property seeking wide OTA reach and extensive integrations, go with eviivo. Its strong presence in Europe and North America, combined with 43 shared features and 8 unique ones like automated night audits and integrated CRS, makes it ideal for multi-channel, multi-property management.

If, however, you operate a small hotel, hostel, or property in Spain or emerging markets and prioritize affordability, Redforts offers a more accessible, modular approach. Its core features, including reservation management, online check-in, and POS integration, are sufficient for streamlined operations at a lower price point, especially with only 2 verified partners.

Is eviivo Suite™ or Redforts Easier to Use?

eviivo scores a 4.43/5 for ease of use, with many users praising its straightforward reservation processes and mobile app, which allows management from anywhere. The onboarding process is rated 4.38/5, with support staff helping new users quickly adapt, though some note the interface could be more modern.

Redforts surpasses slightly with a 4.68/5 rating, reflecting its intuitive design and simplified workflows, especially appreciated by small hotels and hostels. Support responsiveness and ease of managing reservations are frequently highlighted.

Edge: Redforts.

Which Has Better Features: eviivo Suite™ or Redforts?

eviivo provides a broader feature set, with 51 features in total—8 exclusive ones like automated assignments, ancillary revenue tracking, and integrated payment terminals. Its integrated CRS, online checkout, and automation tools are particularly advanced, supporting complex multi-property and multi-channel operations.

Redforts offers 46 features, with key strengths in reservation management, online check-in, and POS integration. Its unique features, like integrated ID scanner and lobby kiosk, cater more to small hotels and hostels seeking operational automation.

Edge: eviivo.

Which Has Better Customer Support: eviivo or Redforts?

eviivo's support scores a 4.42/5, with reviews praising its responsiveness and dedicated onboarding assistance. Hoteliers frequently mention the support team’s proactive help, especially during system configuration and troubleshooting.

Redforts’ support surpasses slightly, with a 4.53/5 rating, and users highlight their personal, quick responses. Given the smaller team, support feels more attentive, which is a plus for smaller properties.

Edge: Redforts.

Which Has More Integrations: eviivo or Redforts?

eviivo’s 32 verified partners include major OTAs and channel managers like Expedia, Booking.com, and Hotelchamp, enabling extensive distribution and marketing integrations. It’s integrated with industry leaders like TripAdvisor and D-Edge, supporting broad connectivity.

Redforts has only 2 verified partners—WuBook and Experience Hotel—limiting its integration scope. While functional, its ecosystem is narrower, suitable for properties with simpler channel needs.

Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or Redforts?

eviivo’s more recent reviews and higher overall rating (0.93/5 vs. 0/5) indicate a more positive experience, especially among vacation rentals and independent hotels. Users appreciate its comprehensive features, ease of booking, and support.

Redforts has fewer reviews and a lower overall rating, but users in small hotels and hostels praise its simplicity and support responsiveness. Its smaller user base suggests less overall satisfaction but targeted suitability.

Edge: eviivo.

How Much Do eviivo and Redforts Cost?

eviivo’s pricing starts at $700/month, with no free trial offered, reflecting its enterprise-level features and integrations. Redforts charges $500/month, also without a trial period, positioning itself as a more affordable, straightforward solution.

Both are subscription-based, with costs varying based on property size and module activation. Your choice depends on budget and required features.

What Type of Hotel Should Use eviivo?

• Hotels, B&Bs, vacation rentals, and resorts seeking multi-channel distribution and integration with OTAs.
• Properties managing multiple locations or unique accommodations like yurts, boats, or castles.
• Teams that need automation for guest messaging and night audits.
• Hotels with plans to scale and expand their portfolio across regions.

Not ideal if you want a simple, budget-friendly system with minimal integrations or are in a very small property with basic needs.

What Type of Hotel Should Use Redforts?

• Small hotels, hostels, and boutique properties in Spain, Latin America, or emerging markets.
• Hotels seeking core operational automation without extensive third-party integrations.
• Properties that prefer a cost-effective, easy-to-learn PMS with basic revenue and reservation management.
• Owners who value attentive support with a straightforward, intuitive interface.

Not ideal if you need comprehensive integrations, advanced automation, or operate at a large scale with complex distribution channels.

eviivo Suite™ vs Redforts: The Bottom Line for Hotels

eviivo offers a comprehensive, globally trusted platform with extensive integrations, advanced automation, and a large user base. Its broad feature set and recent reviews make it a reliable choice for multi-property and multi-channel operators.

Choose eviivo if your hotel needs scalability, robust connectivity, and proven reliability—especially if your portfolio spans regions or includes vacation rentals. Its higher price reflects its enterprise-grade capabilities.

Redforts, while simpler and more affordable, is suitable for small hotels, hostels, or properties in markets where cost and ease of use are more critical. Its support and intuitive design are advantages, but its limited integrations and lower review volume suggest it’s best for straightforward operations.

In conclusion, if your hotel values proven stability, extensive features, and a large, active community, eviivo is the clear choice. For smaller properties prioritizing ease and cost, Redforts is worth considering, especially given recent positive support reviews.