Clock PMS vs. Redforts:
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The Decision

Choosing between Clock PMS by Clock and Redforts by Redforts hinges on your hotel’s operational needs, size, and strategic priorities. Both systems aim to streamline management, but they differ significantly in their feature depth, user feedback, and integration capabilities. Your decision should focus on which platform aligns best with your existing infrastructure and growth plans.

Clock PMS offers a comprehensive, feature-rich experience backed by more recent reviews and a larger user base, making it a more reliable choice for modern hotels seeking automation and robust integrations. Redforts presents a more straightforward, cost-effective option, but with fewer recent reviews and limited integrations. Which system truly addresses your hotel’s current and future needs?

Is Clock PMS or Redforts Better for Hotels?

Clock PMS and Redforts both serve as all-in-one hotel management platforms designed to unify reservations, rates, invoicing, and operations. While Clock’s system includes over 45 features and more than 111 verified integrations, Redforts offers a streamlined suite with around 45 features and only 2 verified partners. Clock’s extensive feature set and larger integration network make it more adaptable to complex, multi-property, or high-volume hotels.

Recent reviews heavily favor Clock PMS due to its higher review count (251 vs. 40) and more recent feedback, which indicates ongoing customer satisfaction and product stability. Redforts, although praised for simplicity and ease of use, suffers from less recent engagement and a narrower integration ecosystem. Given this, Clock’s broader adoption and active customer base make it a more dependable choice for a hotel seeking continuous innovation.

Clock PMS vs Redforts: Which Should Your Hotel Choose?

If your hotel requires a highly customizable, feature-rich system that can handle complex operations, Clock PMS is the better fit. Its extensive functionalities like integrated CRS, ancillary revenue tracking, guest profiles, multi-currency, and automated night audits cater to larger or more sophisticated hotels.

Conversely, if your hotel prioritizes simplicity, affordability, and straightforward reservation management, Redforts may be preferable. It’s suitable for small hotels or hostels that need a basic but reliable management system with strong customer support, like the positive feedback on its ease of use and customer service.

In summary, choose Clock if operational complexity, integrations, and automation are your priorities. Opt for Redforts if budget, simplicity, and ease of onboarding are more critical.

Is Clock PMS or Redforts Easier to Use?

Clock PMS scores a 4.78/5 for ease of use, with recent reviews praising its intuitive interface, simple onboarding process, and minimal training time. Users highlight how new staff can learn the system quickly, with many citing significant time savings and operational efficiencies.

Redforts scores slightly lower at 4.68/5 but remains highly rated for its straightforward design. Customers appreciate its user-friendly layout, which makes daily management tasks easier, especially for small teams or properties with limited tech support.

Edge: Clock PMS.

Which Has Better Features: Clock PMS or Redforts?

Clock PMS offers 13 features exclusive to its platform, including integrated CRS, ancillary revenue tracking, multi-lingual and multi-currency support, online checkout, automated assignments, shift planning, and SOC2 compliance. These features cater to hotels seeking automation, detailed reporting, and operational flexibility.

Redforts provides only 1 unique feature, guest communication via SMS messaging, but covers core functionalities like PMS, booking engine, channel management, revenue, and yield management. Its strong suit is simplicity, but it lacks some advanced automation features found in Clock.

Edge: Clock PMS.

Which Has Better Customer Support: Clock PMS or Redforts?

Clock PMS has a customer support score of 4.75/5, with recent reviews praising its quick, responsive, and proactive service. Hoteliers mention support staff as knowledgeable and helpful, with comments like “the Clock team has been very responsive and attentive,” reinforcing high satisfaction levels.

Redforts scores 4.53/5, with feedback indicating helpful support and ongoing innovation. However, with fewer recent reviews, the support experience may be less consistently documented.

Edge: Clock PMS.

Which Has More Integrations: Clock PMS or Redforts?

Clock PMS boasts over 111 verified partners, including major booking engines, channel managers, POS systems, and revenue tools, offering seamless third-party connectivity. This extensive network allows greater flexibility to tailor your tech stack.

Redforts has just 2 verified integrations, with partnerships limited to WuBook (channel manager) and Mr Winston. While these may suffice for small properties, they restrict your ability to connect with broader systems.

Edge: Clock PMS.

Which Do Hoteliers Rate Higher: Clock PMS or Redforts?

Clock PMS’s reviews are not only more numerous but also more recent, with a 4.8/5 overall rating based on 251 reviews. Independent properties and boutique hotels rate Clock higher (average 4.83/5 and 4.84/5 respectively), reflecting satisfaction across small to mid-sized hotels.

Redforts’s ratings, with only 40 reviews and limited recent feedback, are lower at approximately 0/5 on some segments, though user comments are generally positive about ease of use and support. Its smaller user base and fewer recent reviews make Clock the more trusted product currently.

Edge: Clock PMS.

How Much Do Clock PMS and Redforts Cost?

Clock PMS is priced at a $600 monthly fee, with no free tier or hidden costs, offering a comprehensive package without additional charges for integrations or features. Its premium position is justified by its extensive feature set and support.

Redforts costs $500 per month, also without free trials or hidden fees. While slightly cheaper, it offers fewer integrations and features, which may limit scalability as your hotel grows.

What Type of Hotel Should Use Clock PMS?

• Hotels that operate multiple properties or have complex management needs.
• Boutique hotels seeking customization and automation.
• Properties that require extensive integrations with OTAs, POS, and revenue tools.
• Hotels with international guests needing multi-language and multi-currency support.
• Properties prioritizing operational efficiency and staff training.

Not ideal if:

• Your hotel is very small with simple management requirements.
• You prefer minimal technology investment or a straightforward system.

What Type of Hotel Should Use Redforts?

• Small hotels, hostels, or apartments needing an affordable, easy-to-learn system.
• Properties with limited management staff or minimal automation needs.
• Hotels that prioritize quick setup and simple reservation management.
• Businesses requiring integrated booking engine and channel management without extensive customization.

Not ideal if:

• You operate a large or complex property with advanced automation needs.
• You require a broad ecosystem of integrations or frequent system updates.

The Bottom Line for Hotels

Clock PMS provides a comprehensive, feature-rich platform with a proven track record and an active, larger customer base. Its extensive integrations, automation tools, and recent reviews make it a trustworthy choice for hotels aiming for operational excellence and growth.

Redforts is a more affordable, straightforward system suited for small properties or those new to PMS technology. While it excels in ease of use and support, its limited integrations and fewer recent reviews suggest it’s better for hotels with basic needs.

If your hotel values advanced features, ongoing innovation, and reliable support, Clock PMS is the clear choice. Conversely, if budget constraints and simplicity are paramount, Redforts remains a viable, user-friendly option.