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HotelTime PMS vs. NewBook (PMS):
Welke past bij u?
Samenvatting
We hebben 565 geverifieerde hotelierbeoordelingen geanalyseerd, functiesets, prijzen en praktijkcasestudies vergeleken om te bepalen waar elk platform uitblinkt. De juiste keuze hangt af van uw type accommodatie en prioriteiten:
HOTELTIME blinkt uit als het gaat om user interface and learning curve — vooral voor brand accommodaties (4.9/5) , met exclusieve functies zoals Transactional Emails (booking, folios, etc) and Tablet/Kiosk Check-in.
NewBook blinkt uit , met exclusieve functies zoals On premise and Guest Communication (SMS Messaging).
Hoe verhoudt HotelTime PMS zich tot NewBook (PMS)?
Zij-aan-zij beoordelingen op basis van 565 geverifieerde hotelierbeoordelingen op HTR.
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| Vanafprijs | From $600/mo | From $1,000/mo |
| Geverifieerde beoordelingen | 549 | 16 |
Wat zijn de voor- en nadelen van HotelTime PMS vs NewBook (PMS)?
Na analyse van 565 geverifieerde beoordelingen waarderen HOTELTIME-gebruikers vooral de user interface and learning curve, technische ondersteuning, reporting and analytics, terwijl NewBook-gebruikers de benadrukken. Klik op een thema om te zien wat beoordelaars zeggen.
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User Interface and Learning Curve
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Technische ondersteuning
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Reporting and Analytics
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System Stability and Updates
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Automation Features
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Mobiele optimalisatie
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HOTELTIME vs NewBook: Ranglijst per hotelsegment
Hoe elk product scoort onder Vastgoedbeheersystemen-leveranciers voor verschillende accommodatiegroottes, -typen en regio's — op basis van geverifieerde beoordelingen van hoteliers in elk segment.
Op hotelgrootte
| Segment |
HOTELTIME
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NewBook
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|---|---|---|
| Klein (10-24 kamers) ▾ | #5 219 beoordelingen | #43 8 beoordelingen |
| Middelgroot (25-74 kamers) ▾ | #3 238 beoordelingen | #42 7 beoordelingen |
| Groot (75-199 kamers) ▾ | #2 46 beoordelingen | #47 1 beoordelingen |
| Extra groot (200+ kamers) ▾ | #8 7 beoordelingen | — |
Op accommodatietype
| Segment |
HOTELTIME
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NewBook
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| Boutique ▾ | #5 239 beoordelingen | #47 7 beoordelingen |
| Luxe ▾ | #3 241 beoordelingen | #53 2 beoordelingen |
| Merk / Keten ▾ | #4 143 beoordelingen | #44 4 beoordelingen |
| Langverblijf ▾ | #4 49 beoordelingen | #44 2 beoordelingen |
Op regio
| Segment |
HOTELTIME
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NewBook
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| Noord-Amerika | #52 4 beoordelingen | #39 2 beoordelingen |
| Europa ▾ | #2 384 beoordelingen | — |
| Azië-Pacific ▾ | #5 111 beoordelingen | — |
| Midden-Oosten ▾ | #1 21 beoordelingen | — |
The Decision
Choosing the right property management system (PMS) can dramatically impact your hotel's operations, revenue, and guest satisfaction. HotelTime PMS by HOTELTIME and NewBook are two leading options, each boasting unique strengths. While HotelTime has a larger global presence, more reviews, and a broader feature set, NewBook offers a simple, intuitive platform with excellent support. Which product aligns best with your hotel’s size, location, and operational needs?
Both systems aim to streamline workflows—from reservations to billing—yet they diverge in complexity, pricing, and integrations. Your decision hinges on whether you prioritize comprehensive features and extensive integrations or ease of use and support. Ready to dive into the details?
Is HotelTime PMS or NewBook Better for Hotels?
HotelTime PMS and NewBook both cater to property managers seeking operational efficiency, yet they differ sharply in their approach. HotelTime offers a full suite of features—including EPoS, ID scanning, task management, and automation—that serve large, multi-department hotels like resorts and branded properties. Conversely, NewBook emphasizes simplicity and ease, with tools designed for smaller hotels, motels, and vacation rentals that want straightforward management.
HotelTime’s extensive feature set—totaling 28 shared features plus 23 unique ones—reflects its focus on complex, multi-service operations. Its system supports real-time status updates, online check-in, and employee messaging, ideal for properties managing multiple outlets or large teams. Meanwhile, NewBook’s streamlined interface and focus on core PMS functions make daily management quicker for smaller teams. Do you need a feature-rich platform to handle multiple departments, or a user-friendly system for basic management?
HotelTime PMS vs NewBook: Which Should Your Hotel Choose?
If your hotel is a large resort, a branded hotel, or has multiple outlets, HotelTime PMS is the better choice. Its in-depth features like integrated EPoS, ID scanning, automated reminders, and task management are designed to support complex operations and high guest volumes. Additionally, its wide range of integrations (58 verified partners) enables seamless connection with third-party systems, critical for large-scale properties.
On the other hand, if you operate a boutique hotel, a small resort, or a vacation rental, NewBook offers a more accessible, affordable solution. Its intuitive platform with fewer features (only 16 verified integrations, including popular booking channels like Tripadvisor) makes onboarding and daily management easier. Plus, with a higher support rating (5/5 vs 4.73/5) and more recent reviews, NewBook provides a more responsive service for smaller teams. Which operational scale best matches your property?
Is HotelTime PMS or NewBook Easier to Use?
Ease of use is critical when implementing new software. HotelTime PMS boasts a 4.66/5 rating for ease of use, supported by positive reviews praising its intuitive interface once familiarized. However, some users note its initial setup can be complex, especially given its extensive feature set, requiring dedicated training. Its onboarding score (4.63/5) reflects this, with some users suggesting the learning curve can be steep.
NewBook slightly edges out with a 4.69/5 ease-of-use rating, supported by reviews highlighting its straightforward design and quick setup. Users emphasize that training and onboarding are smooth, with many calling support "amazing" and "very knowledgeable." Their recent onboarding score of 4.77/5 indicates that new users can typically get up to speed faster. Edge: NewBook.
Which Has Better Features: HotelTime PMS or NewBook?
HotelTime PMS’s 28 shared features, plus its 23 unique ones—such as EPoS, online check-in, and real-time reporting—make it a comprehensive solution for large operations. It also offers automation tools like task management, automated reminders, and transaction emails, enabling extensive operational control.
NewBook, in comparison, offers only 2 features exclusive to its platform: guest communication via SMS and on-premise management. While simpler, this focused feature set supports basic PMS functions well, especially for smaller properties. Given its broader feature set, HotelTime clearly leads in versatility. Edge: HotelTime PMS.
Which Has Better Customer Support: HotelTime PMS or NewBook?
Customer support can make or break your PMS experience. HotelTime scores a 4.73/5, with reviews praising quick responses and helpful staff, though some mention support hours could be extended. Its onboarding process is rated 4.63/5, indicating solid initial assistance, but some users note occasional delays during updates.
NewBook shines with a perfect 5/5 for customer support, with reviews emphasizing prompt and knowledgeable responses. Users also appreciate the regular, relevant updates that help their daily operations. Its onboarding rating of 4.77/5 suggests that new clients are supported from start to finish. Edge: NewBook.
Which Has More Integrations: HotelTime PMS or NewBook?
Integration availability can determine the efficiency of your tech stack. HotelTime boasts 58 verified partners, including major systems like GuestRevu, SiteMinder, and Revinate, along with many exclusive integrations like Profitroom and Umi Digital. This extensive ecosystem supports complex, multi-channel management.
NewBook currently offers 16 verified integrations, including popular platforms like Tripadvisor and PriceLabs. While fewer, these cover essential booking and revenue management channels, suited for smaller, less complex operations. Given its broader integration landscape, HotelTime is the clear winner. Edge: HotelTime PMS.
Which Do Hoteliers Rate Higher: HotelTime PMS or NewBook?
Looking at recent reviews, HotelTime has a slightly higher overall rating (4.83/5) based on 433 reviews, compared to NewBook’s 4.75/5 from 16 reviews. Hoteliers in larger hotels, resorts, and branded properties tend to praise HotelTime’s robustness, reporting improvements in management reporting and automation.
Smaller property owners, like boutique hotels and vacation rentals, rate NewBook higher for its ease of use and support, emphasizing how quickly they can learn and operate. Since HotelTime’s reviews are more recent and numerous, it has a slight edge in overall hotel satisfaction. Edge: HotelTime PMS.
How Much Do HotelTime PMS and NewBook Cost?
HotelTime PMS’s base price is $600 per month, with no freemium, flat-rate, or per-room fees indicated. Its full feature set and extensive integrations justify the cost for larger properties needing comprehensive solutions.
NewBook's pricing starts at $1,000 per month, also without a free tier or trial. Its higher price reflects its focus on simplicity and smaller-scale management. Exact costs may vary depending on property size and needs; however, HotelTime offers a more cost-effective solution for larger, multi-outlet properties.
What Type of Hotel Should Use HotelTime PMS?
Hotels that should consider HotelTime include:
- Resorts with multiple outlets needing integrated management
- Branded hotels requiring extensive automation
- Large hotels or groups with complex workflows
- Properties with high guest volumes and diverse services
- Hotels seeking a customizable, scalable platform
Not ideal if:
- You operate a small boutique property
- Your team prefers a minimal setup
- You need quick onboarding with limited staff training
What Type of Hotel Should Use NewBook?
Teams that should opt for NewBook:
- Small hotels, motels, and boutique properties
- Vacation rentals and short-term rentals
- Hotels prioritizing ease of use and quick setup
- Businesses seeking reliable customer support
- Properties focusing on direct bookings and guest communication
Not ideal if:
- You operate large, multi-department properties
- Your operations involve complex integrations and automation
- You require extensive customization options
HotelTime PMS vs NewBook: The Bottom Line for Hotels
HotelTime PMS stands out as a comprehensive, feature-rich platform suited for large, complex hotels and groups. Its extensive integrations, automation, and real-time reporting support large-scale operations, though with a steeper learning curve.
NewBook excels in delivering an easy-to-use, supported platform for smaller hotels, motels, and vacation rentals. Its focus on simplicity and customer support makes it ideal for properties seeking straightforward management without the complexity.
If your hotel needs a flexible, scalable system with extensive functionalities, HotelTime is the better choice. For smaller operations prioritizing ease and responsive support, NewBook is the clear winner. Be decisive based on your property’s size and operational complexity.
Hoeveel kosten HotelTime PMS en NewBook (PMS)?
Prijzen voor Vastgoedbeheersystemen zijn zelden eenvoudig. Dit is wat we weten op basis van de openbare prijsgegevens van elke leverancier. Vraag altijd een offerte op maat aan voor uw accommodatie.
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HOTELTIME
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NewBook
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| Starting Price | From $600/mo | From $1,000/mo |
Welke functies heeft HotelTime PMS die NewBook (PMS) niet heeft (en andersom)?
Volgens de productdatabase van HTR delen HotelTime PMS en NewBook (PMS) 28 functies. Dit zijn de belangrijkste verschillen — functies die de een wel heeft en de ander niet.
| Functie |
HOTELTIME
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NewBook
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| Epos | ||
| Gastcommunicatie (SMS-berichten) | ||
| Geautomatiseerde herinneringen | ||
| Geïntegreerde ID- en paspoortscanner | ||
| Op locatie | ||
| Taak beheer | ||
| Tablet/kiosk inchecken | ||
| Transactionele e-mails (boekingen, folio's, enz.) |
De belangrijkste verschillen worden getoond. 13 meer functies verschillen tussen deze producten.
Resultaten uit de praktijk: HOTELTIME vs NewBook per bedrijfsdoel
We hebben 8 geverifieerde casestudies geanalyseerd om te vergelijken wat hotels daadwerkelijk bereiken met elk platform op vier belangrijke bedrijfsdoelstellingen.
Chateau Mcely
Klein
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
NewBook
Nog geen gepubliceerde casestudy voor dit doel.
Nezvalova Archa
Klein
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
NewBook
Nog geen gepubliceerde casestudy voor dit doel.
HOTELTIME vs NewBook: De conclusie
Wat hoteliers waarderen
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
Hoewel de snelle reacties en behulpzaamheid van het supportteam gewaardeerd worden, suggereren sommige recensies dat ruimere openingstijden voor techn... Hoewel de snelle reacties en behulpzaamheid van het supportteam gewaardeerd worden, suggereren sommige recensies dat ruimere openingstijden voor technische ondersteuning de gebruikerservaring verder zouden verbeteren, zodat er altijd hulp beschikbaar is, met name voor internationale gebruikers.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Waar hoteliers kritiek op hebben
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Scoort hoger op
Unieke mogelijkheden
Scoort hoger op
Unieke mogelijkheden
Veelgestelde vragen over HotelTime PMS vs NewBook (PMS)
Kan HotelTime PMS NewBook (PMS) vervangen?
Dat hangt af van uw eisen. HotelTime PMS en NewBook (PMS) delen veel kern-Property Management Systems-functies, maar elk heeft unieke mogelijkheden. HotelTime PMS biedt 58 geverifieerde integratiepartners, terwijl NewBook (PMS) er 16 biedt. Bekijk de functievergelijking hierboven om te zien waar ze verschillen voordat u overstapt.
Welke is beter voor kleine of onafhankelijke hotels?
Kleine hotels moeten prioriteit geven aan gebruiksgemak en snelle onboarding. HotelTime PMS scoort het hoogst op gebruiksgemak met 4.7/5 vs 4.7/5. Let op transparante prijzen en de mogelijkheid van een proefperiode of demo. Filter beoordelingen op elke productpagina op accommodatiegrootte om te horen van hotels zoals het uwe.
Bieden HotelTime PMS of NewBook (PMS) een gratis abonnement aan?
HotelTime PMS: Nee. NewBook (PMS): Nee. Geen van beide producten biedt momenteel een gratis abonnement aan. De meeste Property Management Systems-leveranciers bieden demo's of proefperiodes aan — vraag er bij beide een aan om te evalueren voordat u zich vastlegt.
Hoe evalueert en rangschikt HTR HotelTime PMS en NewBook (PMS)?
De HT Score is een samengestelde ranglijst die 4 criteriagroepen en meer dan tien variabelen meeweegt om hoteliers te helpen hoteltechnologieproducten objectief te vergelijken. HOTELTIME heeft een HT Score van 92 en NewBook heeft 0. Zo wordt de score berekend.
| Criteriagroep | Weging | Wat het meet |
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| Klantbeoordelingen & reviews |
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Hoe hoog beoordelen gebruikers dit product? Beoordelingsscore, reviewvolume, marktaandeel, reviewdiepte, reviewrecentheid, succesverhalen ▾ De zwaarst gewogen factor. Analyseert gemiddelde tevredenheidsbeoordelingen (waarschijnlijkheid om aan te bevelen, gebruiksgemak, ondersteuning, ROI), het totale aantal reviews ten opzichte van categoriegenoten, recentheid van reviews (minimaal 20 reviews in de afgelopen 6 maanden) en marktaandeel over unieke hotelklanten om selectiebias te detecteren. |
| Partnerecosysteem |
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Hoe hoog beoordelen technologiepartners dit bedrijf? Partneraanbevelingen, integratieaantal, integratiekwaliteit ▾ Evalueert partneraanbevelingen als expertstemmen van vertrouwen, het aantal geverifieerde integraties en ecosysteemkwaliteit — de gemiddelde HT Scores van integratiepartners. Producten met een kwalitatief beter integratie-ecosysteem leveren waarschijnlijker een verbonden technologiearchitectuur. |
| Klantgerichtheid |
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Hoe klantgericht is deze organisatie? Gecertificeerde ondersteuning, reviewconsistentie, profielvolledigheid ▾ Beoordeelt of het bedrijf HTR Customer Support-certificering heeft verdiend, consistente reviewverzameling in de loop der tijd onderhoudt (een indicator van feedbackgedreven cultuur) en productprofielen compleet houdt met mogelijkheden, schermafbeeldingen, prijzen en functies. |
| Bereik, stabiliteit & middelen |
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Hoe uitgebreid is het bereik en de middelen van dit bedrijf? Geografisch bereik, stabiliteit, bedrijfsmiddelen, trendscore ▾ Meet wereldwijde aanwezigheid (bediende landen en regio's), aantal jaren in bedrijf als stabiliteitsindicator, teamgrootte als middelenproxy en een trendscore op basis van kopersaanvragen, reviews, partneraanbevelingen en persactiviteit in de afgelopen twaalf maanden. |
Klantbeoordelingen en reviews zijn veruit de belangrijkste factor in het HT Score-algoritme. HTR accepteert geen betaling voor hogere ranglijstposities. Alle reviews zijn geverifieerd — alleen professionals uit de hotelbranche met bevestigde affiliaties kunnen beoordelingen indienen. Bekijk de volledige HT Score-methodologie →
Welke andere Vastgoedbeheersystemen-vergelijkingen lezen hoteliers?
Ontdek meer directe vergelijkingen op basis van geverifieerde hotelierbeoordelingen.
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