Crave Interactive (Tablets) vs. Quadriga (IQ In-Room):
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The Decision

Choosing an in-room hotel tablet system hinges on your hotel’s priorities: guest engagement, operational efficiency, integration, or revenue growth. Crave Interactive and Quadriga both aim to enhance in-room experiences but serve distinct needs—Crave focuses on guest interaction and service automation, while Quadriga emphasizes entertainment and connectivity. Which aligns more with your hotel’s core objectives?

Is Crave Interactive or Quadriga Better for Hotels?

Crave Interactive excels in providing a comprehensive guest engagement platform with a proven track record, supported by over 147 recent reviews and a high overall rating of 4.6/5. Its features include digital directories, multilingual support, in-room ordering, and upselling tools, making it ideal for hotels aiming to optimize guest services and boost revenues. Conversely, Quadriga’s platform is tailored toward entertainment and connectivity, though it currently holds no recent reviews or ratings, limiting confidence in its effectiveness. Are your priorities centered on guest service automation or entertainment and internet access?

Crave Interactive vs Quadriga: Which Should Your Hotel Choose?

If your hotel needs a well-rated, reliable solution that enhances guest interactions and streamlines operations, Crave is the clear choice. Its extensive feature set, ease of use (rated 4.5/5), and high customer support ratings (4.6/5) make it suitable for properties wanting to elevate service quality. On the other hand, if your focus is on providing high-quality entertainment, internet services, and creating a "better than home" experience, Quadriga might appeal—but the lack of recent reviews and verified ratings makes it a risky pick. For now, Crave’s proven track record is more dependable.

Is Crave Interactive or Quadriga Easier to Use?

Crave’s intuitive interface is highly rated at 4.5/5, with strong onboarding ratings of 4.37/5, indicating your staff will adopt it quickly. Multiple reviews praise its simple navigation and guest-friendly design, enabling seamless interactions. Quadriga’s user experience is not documented, with no recent reviews or ratings to assess, leaving its ease of use uncertain. Given the available data, Edge: Crave Interactive.

Which Has Better Features: Crave Interactive or Quadriga?

Crave offers an extensive library of 55 exclusive features, including digital menus, room controls, guest messaging, multi-lingual support, contactless ordering, integrations with POS and PMS systems, and upselling tools. Quadriga provides core entertainment and connectivity functions but offers no detailed feature count or unique features. Crave’s comprehensive feature set, proven in multiple hotel segments, clearly outstrips Quadriga. Edge: Crave Interactive.

Which Has Better Customer Support: Crave Interactive or Quadriga?

Crave’s support and onboarding ratings are both high, at 4.6/5 and 4.37/5 respectively, with reviews highlighting quick responses and attentive service. Hoteliers appreciate Crave’s ability to resolve issues swiftly and its proactive support. Quadriga’s support information is absent, and no recent customer reviews are available to gauge levels of assistance. Based on current evidence, Edge: Crave Interactive.

Which Has More Integrations: Crave Interactive or Quadriga?

Crave boasts 17 verified integration partners, including Interel, PressReader, Oracle Hospitality, and Infor, facilitating seamless connection with existing hotel systems. Quadriga reports no verified integrations, which can limit operational efficiency and data flow. If integration is a priority, Crave’s extensive partner network provides a clear advantage. Edge: Crave Interactive.

Which Do Hoteliers Rate Higher: Crave Interactive or Quadriga?

Crave’s current review score of 4.6/5, drawn from 147 reviews, demonstrates broad hotelier confidence, especially among independent and boutique hotels. The recent reviews reinforce its relevance and performance. Quadriga has no recent reviews or ratings, making it impossible to determine hotel satisfaction. Therefore, based on available data, hoteliers rate Crave higher. Edge: Crave Interactive.

How Much Do Crave Interactive and Quadriga Cost?

Crave’s pricing starts at a flat $1,200 for implementation, with no ongoing monthly fees or freemium options, making costs predictable. Quadriga’s pricing details are unavailable, which complicates direct comparison and budgeting. If budget certainty is crucial, Crave’s transparent pricing provides peace of mind. Edge: Crave Interactive.

What Type of Hotel Should Use Crave Interactive?

• Hotels that want to improve guest satisfaction through digital engagement and self-service options.
• Properties aiming to boost in-room revenue via upselling and targeted marketing.
• Hotels seeking to reduce operational burdens on front desk staff.
• Establishments that value multilingual support and seamless PMS integration.
• Hotels committed to sustainability through paperless operations.

Not ideal if: You primarily need entertainment, TV, or high-speed internet features, as those are not the core strengths of Crave.

What Type of Hotel Should Use Quadriga?

• Hotels that prioritize entertainment, high-quality TV, and internet services as main guest amenities.
• Properties seeking to offer premium digital content and connectivity upgrades.
• Hotels with existing infrastructure that want a managed entertainment platform.
• Establishments targeting tech-savvy guests expecting "better than home" experiences.

Not ideal if: Your focus is on guest service automation, operational efficiency, or upselling, as Quadriga’s platform lacks extensive features in those areas.

The Bottom Line for Hotels

Crave Interactive is a well-established, highly-rated in-room tablet solution with a large feature set, broad integration capabilities, and strong customer support. Its extensive recent reviews and proven performance make it a safe choice for most hotels looking to improve guest experience and operational efficiency today.

Quadriga, while promising in entertainment and connectivity, lacks recent reviews and verified integration data, making it a less reliable option at this time. Its appeal lies mainly in entertainment-focused properties that prioritize internet and TV services, but the absence of recent hotel feedback limits confidence.

In summary, if your hotel wants a trusted, feature-rich platform with proven customer satisfaction, Crave is the clear choice. If your main goal is entertainment and high-speed internet upgrades with a focus on "better than home" experiences, Quadriga could be worth exploring, though more recent data is needed.

Final recommendation: For most hotels, especially those valuing a reliable, highly-rated solution with broad integration and support, Crave Interactive is the better fit.