The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 292 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Assa Abloy 表现出色 .
innRoad 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (4.6/5) ,拥有独特功能如 Housekeeping module and Native Email Marketing.
基于 HTR 上 292 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $300/mo |
| 经验证的评价 | 0 | 292 |
在分析了 292 条经验证的评价后,Assa Abloy 用户最看重其 ,而 innRoad 用户则强调 客户支持, 报告和收入管理, 预订引擎和 ota 集成。点击任意主题查看评价者的反馈。
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预订引擎和 OTA 集成
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磁带图
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信用卡处理
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移动兼容性和应用程序
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Assa Abloy |
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|---|---|---|
| 小型(10-24 间客房) ▾ | — | #6 179 条评价 |
| 中型(25-74 间客房) ▾ | — | #16 47 条评价 |
| 大型(75-199 间客房) ▾ | — | #13 11 条评价 |
| 超大型(200+ 间客房) ▾ | — | #9 5 条评价 |
按物业类型
| 细分市场 | Assa Abloy |
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| 精品酒店 ▾ | — | #12 96 条评价 |
| 豪华酒店 ▾ | — | #15 45 条评价 |
| 品牌/连锁酒店 ▾ | — | #16 33 条评价 |
| 长住酒店 ▾ | — | #13 17 条评价 |
按区域
| 细分市场 | Assa Abloy |
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| 北美 ▾ | — | #3 275 条评价 |
| 欧洲 ▾ | — | #34 5 条评价 |
| 亚太 | — | #39 1 条评价 |
| 中东 | — | #34 0 条评价 |
Choosing a property management system (PMS) means finding a solution that simplifies your operations, increases revenue, and supports your hotel's unique needs. Assa Abloy and innRoad both aim to address these core challenges but diverge significantly in their current market presence, features, and user reviews. InnRoad’s more recent reviews and higher ratings suggest it’s the more robust choice for most hoteliers. Are you ready to see which one fits your hotel best?
Assa Abloy offers a long-standing presence in the security and access control space but has a limited footprint in PMS solutions, with no recent reviews or clear indications of active hotel management features. Meanwhile, innRoad is a well-established, cloud-based PMS with 238 recent reviews, a 4.7/5 overall rating, and a strong reputation for improving operational efficiency. The question remains: which platform will truly serve your hotel’s needs?
Assa Abloy’s lack of recent user feedback makes it difficult to gauge its current functionality or support quality, especially compared to innRoad’s active user base. InnRoad’s recent reviews highlight its ease of use, extensive feature set, and dedicated support—attributes that are vital for hoteliers aiming for growth and efficiency. Given the absence of recent data on Assa Abloy, is it worth risking your investment on an unverified system?
If your hotel needs a comprehensive, user-friendly PMS with a proven track record of increasing bookings and revenue, innRoad is the clear choice. Its 4.7-star rating from 238 recent reviews demonstrates strong user satisfaction, especially for boutique, resort, and motel properties. Conversely, Assa Abloy’s limited data and zero recent reviews make it unsuitable for active hotel management.
For hotels prioritizing ease of use, integration with online channels, and dedicated customer support, innRoad offers a reliable, feature-rich platform. If your team requires a flexible, cloud-based system that helps boost occupancy and streamline operations, innRoad is the better fit. Do you want a system that’s supported by active, satisfied users? innRoad has the edge.
InnRoad’s UI scores a 4.49/5, with reviews praising its intuitive layout, visual Tape Chart, and straightforward setup. Its onboarding process earns a 4.28/5, with many users mentioning how quickly their teams adopted the platform and began seeing results. By contrast, Assa Abloy’s rating is 0/5 across the board, with no recent feedback available on usability or onboarding.
The lack of recent reviews for Assa Abloy suggests it might be outdated or no longer actively maintained, which can hinder staff adoption and daily operations. InnRoad’s recent reviews emphasize its user-friendly design and support for staff training, making it a clear winner. Edge: innRoad.
InnRoad boasts 56 features, including multi-currency support, channel management, booking engine, revenue management, guest communication, mobile check-in, integrated payments, and more. Many features are designed to boost direct bookings and automate daily tasks. Assa Abloy offers no features or integrations, indicating it’s not currently positioned as a PMS solution.
InnRoad’s extensive feature set—especially its native booking engine, channel manager, and revenue tools—provides your team with comprehensive control over operations and growth strategies. Its ability to support diverse property types and integrate with 34 partners further enhances its value. Edge: innRoad.
InnRoad’s recent reviews rate its support at 4.54/5, with users citing prompt, professional assistance and dedicated onboarding advisors. Many reviews mention how innRoad’s support team resolves issues quickly, which is crucial when managing a busy hotel. Assa Abloy’s support ratings are unavailable, and without recent data, its support quality remains unverified.
InnRoad’s 24/7 live support and positive review sentiment give you confidence that your team can troubleshoot and optimize the system anytime. Given the importance of reliable support in hotel operations, innRoad clearly leads. Edge: innRoad.
InnRoad integrates with 34 verified partners, including major OTAs, payment processors, and revenue tools like QuickBooks and Revinate. Its flexible API allows for extensive customization, helping your hotel connect existing systems smoothly. Assa Abloy’s single verified partner and lack of recent integrations suggest limited connectivity options.
If seamless operation across multiple platforms is a priority, innRoad’s ecosystem provides a significant advantage. Its broad integration network simplifies your tech stack and reduces manual tasks. Edge: innRoad.
Assa Abloy has no recent reviews or ratings, making it impossible to gauge user sentiment. InnRoad, meanwhile, holds a 4.7/5 rating from 238 reviews, with high marks from boutique, resort, and motel properties. Recent reviews consistently praise its ease of use, support, and ability to increase revenue.
Most hoteliers appreciate innRoad’s user-centric design and operational impact, with many citing tangible revenue growth and efficiency gains. Given the volume and recency of reviews, innRoad’s reputation is well-established. Edge: innRoad.
Assa Abloy’s pricing is undisclosed, likely due to its primary focus on access solutions rather than PMS. InnRoad charges a flat $300 monthly fee, with no hidden charges or implementation fees. Its transparent pricing model aligns with its claim of no additional costs.
For hotels seeking predictable expenses and clear value, innRoad’s straightforward pricing adds confidence. Assa Abloy’s lack of published pricing makes it difficult to compare value directly. Edge: innRoad.
Not ideal if you require comprehensive reservation management, channel integration, or revenue tools. Assa Abloy is not designed for active hotel management, so it’s best suited for security rather than PMS needs.
Not ideal if your hotel requires advanced security solutions or a system for large enterprise chains with complex needs. InnRoad is best for properties that want to grow operationally and financially.
InnRoad’s extensive features, active user reviews, and proven revenue impact make it the better choice for most hotels today. Its 4.7/5 rating from 238 recent reviews signifies strong market validation, especially among boutique, resort, and motel properties.
Assa Abloy, with no recent reviews or feature set, is not currently positioned as a viable PMS for active hotel management. If your goal is operational efficiency, revenue growth, and reliable support, innRoad is the clear winner. For security upgrades alone, Assa Abloy may be suitable, but it’s not a substitute for a comprehensive PMS.
Would you like a full tailored demo of innRoad’s features? Or are you considering Assa Abloy for security upgrades? Either way, your hotel’s next step should prioritize solutions with proven recent performance and support.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Assa Abloy |
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| Starting Price | — | From $300/mo |
根据 HTR 的产品数据库,Assa Abloy 和 innRoad 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Assa Abloy |
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| 团体预订引擎 | ||
| 多币种 | ||
| 多种语言 | ||
| 物业管理系统 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 44 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"In the first year, we had a 100% increase in revenue with innRoad and are about to see big growth in 2022 again. As far as using the product, I love the tape-chart and creating a r..."
该目标暂无已发布的案例研究。
"My favorite part about innRoad is the great customer support staff that are very responsive and always helps me get any issues resolved in a timely manner."
酒店从业者喜爱的方面
虽然总体上是正面的,但一些评论提到需要加快解决问题的速度,并更好地沟通更新和修复。尽管如此,用户发现全天候支持对于解决任何问题都非常有用。
报告功能详细且可定制,有助于财务跟踪和决策。收益管理工具有助于动态调整房价并提高盈利能力。一些用户建议进一步定制报告以获得更个性化的见解。
用户喜欢与 OTA 的无缝集成以及响应式预订引擎,该引擎可推动直接预订并减少超额预订。这为许多酒店带来了显着的收入增长。然而,第三方集成有时会丢失详细信息... 用户喜欢与 OTA 的无缝集成以及响应式预订引擎,该引擎可推动直接预订并减少超额预订。这为许多酒店带来了显着的收入增长。然而,第三方集成有时会丢失详细信息,这引起了一些问题。
酒店从业者提出异议的方面
用户报告称,系统偶尔会出现故障,例如 Tape Chart 冻结、费率变更不方便用户使用以及整个系统有时运行缓慢。这些问题偶尔会影响预订和办理登机手续。
InnRoad 的集成信用卡处理功能广受好评,尽管用户指出需要更好地处理退款和纠纷。PCI 合规性和安全支付处理功能值得赞赏。
独特功能
评分差异最大的方面
这取决于您的需求。Assa Abloy 和 innRoad 共享许多核心 Property Management Systems 功能,但各有独特的能力。Assa Abloy 提供 1 个经验证的集成合作伙伴,而 innRoad 提供 34 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。innRoad 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Assa Abloy:否。innRoad:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Assa Abloy 的 HT Score 为 0,innRoad 的为 31。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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