Bookster vs. Stayntouch: 哪个更适合您?

更新于 May 16, 2026  ·  已分析 370 条经验证的评价

摘要

我们分析了 370 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

Bookster 表现出色 .

Stayntouch 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Ancillary revenue tracking.

查看下方完整分析 ↓

Bookster 与 Stayntouch 相比如何?

基于 HTR 上 370 条经验证的酒店从业者评价的并排评分。

HTScore
0
91
推荐可能性
0%
94%
易用性
0.0/5
4.7/5
客户支持
0.0/5
4.7/5
性价比
0.0/5
4.6/5
起始价格 Contact sales From $800/mo
经验证的评价 0 370

Bookster 与 Stayntouch 的优缺点是什么?

在分析了 370 条经验证的评价后,Bookster 用户最看重其 ,而 Stayntouch 用户则强调 用户友好界面, 整合与入职, 系统性能和可靠性。点击任意主题查看评价者的反馈。

Bookster Stayntouch Stayntouch
优点
+ 用户友好界面
+ 整合与入职
+ 系统性能和可靠性
+ 预订管理
缺点
报告和分析
客房管理和客房服务
预订管理

Bookster 对比 Stayntouch:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 Bookster Stayntouch Stayntouch
小型(10-24 间客房) #18 51 条评价
中型(25-74 间客房) #5 208 条评价
大型(75-199 间客房) #7 29 条评价
超大型(200+ 间客房) #2 58 条评价

按物业类型

细分市场 Bookster Stayntouch Stayntouch
精品酒店 #6 220 条评价
豪华酒店 #6 180 条评价
品牌/连锁酒店 #3 152 条评价
长住酒店 #14 17 条评价

按区域

细分市场 Bookster Stayntouch Stayntouch
北美 #4 262 条评价
欧洲 #12 64 条评价
亚太 #21 3 条评价

The Decision

Choosing between Bookster by Bookster and Stayntouch by Stayntouch hinges on your hotel’s specific needs, operational complexity, and growth plans. Both systems aim to streamline property management, but their approaches and maturity differ significantly. Bookster appears to target smaller markets or vacation rentals with basic features, while Stayntouch offers a robust, multi-property cloud platform with extensive integrations. Which platform can truly support your hotel’s long-term ambitions?

Is Bookster or Stayntouch Better for Hotels?

Both Bookster and Stayntouch serve the property management space, yet they diverge sharply in features, market presence, and user feedback. Bookster, with a 0/5 overall rating and zero reviews, seems to lack recent user data, raising questions about its current viability. In contrast, Stayntouch has accumulated 317 reviews in the last six months alone, with a 4.56/5 rating and a 94% likelihood to recommend, indicating active, positive user engagement.

Stayntouch’s reviews underscore its ease of use and operational efficiency, particularly for larger or multi-property hotels. Conversely, Bookster’s minimal reviews and absence of recent feedback suggest limited adoption or ongoing development. Are you comfortable betting on an unproven platform, or do proven, current user experiences matter more?

Stayntouch vs Bookster: Which Should Your Hotel Choose?

If your hotel needs a proven, scalable property management system with extensive integrations and multi-property capabilities, Stayntouch is the clear choice. Its user-friendly interface and comprehensive features support both small boutique hotels and large chains, especially if you prioritize guest experience and operational automation.

However, if your property operates at a small scale, perhaps as an independent vacation rental or boutique inn with straightforward needs, and you’re willing to accept limited features, Bookster might seem appealing—though the lack of recent reviews makes this uncertain. For most hotels seeking reliable, well-supported software, Stayntouch offers a more dependable path.

Is Bookster or Stayntouch Easier to Use?

Stayntouch scores 4.7/5 for ease of use, based on recent reviews emphasizing its intuitive, mobile-friendly design, and straightforward onboarding. Users praise its clear navigation and quick staff training, with comments like “training was really efficient even in a very short time.”

Bookster’s rating is 0/5, with no recent reviews available, making it impossible to assess its usability confidently. Given Stayntouch’s current positive feedback and high user ratings, the edge goes to Stayntouch for user-friendliness.

Which Has Better Features: Bookster or Stayntouch?

Stayntouch offers 49 distinct features—covering revenue management, online check-in, housekeeping modules, guest profiles, integrations, and more—making it a comprehensive solution for modern hotels. Bookster, with zero features listed, appears to lack the depth needed for larger or more complex properties.

Stayntouch’s extensive feature set provides tools for automation, guest engagement, and revenue optimization, setting it apart from a system with no documented capabilities. For a hotel looking to grow or improve operational efficiency, Stayntouch’s feature richness gives it a clear edge.

Which Has Better Customer Support: Bookster or Stayntouch?

Stayntouch’s support ratings stand at 4.68/5, with recent reviews highlighting effective onboarding, friendly support staff, and timely assistance. Customers say, “their training team is excellent, friendly and very thorough,” and “support is consistent with upgrades and improvements.”

With no recent reviews or support data available for Bookster, the choice favors Stayntouch, which actively maintains high support standards. Reliable, accessible customer service is crucial, and Stayntouch’s current support ratings affirm its strength.

Which Has More Integrations: Bookster or Stayntouch?

Stayntouch boasts 188 verified integrations, including renowned partners like RoomPriceGenie and STAAH, providing seamless connectivity to revenue management, booking engines, and contactless check-in solutions. In stark contrast, Bookster has zero verified integrations listed, severely limiting its extensibility and future-proofing.

For hotels that rely on a broad ecosystem of third-party tools, Stayntouch’s integrations are a decisive advantage. The platform’s ability to connect with multiple systems enhances operational flexibility and scalability, which Bookster cannot match.

Which Do Hoteliers Rate Higher: Bookster or Stayntouch?

Stayntouch’s recent reviews reflect a 4.56/5 score and a 94% recommendation rate, with hotel segments like independent hotels (4.9/5) and branded hotels (4.93/5) expressing high satisfaction. Hotels in various categories, including boutique and conference hotels, praise its ease of use and support.

Bookster has no reviews or ratings available for comparison, leaving no current data to assess user sentiment. Based on recent feedback, Stayntouch’s high ratings confirm it is the preferred solution among active users.

How Much Do Bookster and Stayntouch Cost?

Bookster’s pricing model is not publicly disclosed, suggesting it may be custom or less transparent. Meanwhile, Stayntouch charges a flat monthly fee of $800, with no free tier or trial available. The cost structure indicates a significant investment for hotels, but also a comprehensive, actively supported platform.

If budget transparency is essential, Stayntouch’s fixed monthly fee provides predictability. Without pricing info for Bookster, evaluating value becomes difficult, though the extensive features of Stayntouch justify its cost for most mid-sized to large hotels.

What Type of Hotel Should Use Bookster?

  • Hotels that operate at a small scale, such as boutique inns, vacation rentals, or bed & breakfasts.
  • Teams seeking a simple, straightforward property management solution without complex features.
  • Properties with minimal need for integrations or automation.
  • Hotels that prefer a low-cost or minimal setup process.

Not ideal if your hotel requires multi-property management, extensive automation, or integrations with other systems, as Bookster appears to lack these capabilities.

What Type of Hotel Should Use Stayntouch?

  • Hotels of any size, especially those with multiple properties or plans to scale.
  • Hotels prioritizing guest engagement through mobile check-in, digital registration, and self-service kiosks.
  • Hotels seeking extensive integrations, revenue management, and operational automation.
  • Teams that value real-time cloud access and remote management capabilities.

Not ideal if your hotel is a very small operation with basic needs and limited budget, or if you require a system with minimal complexity and cost.

The Bottom Line for Hotels

Stayntouch is a comprehensive, cloud-based PMS trusted by hundreds of hotels worldwide. Its high user ratings, extensive features, and active support make it the ideal choice for hotels seeking reliable, scalable management software.

Bookster may appeal to very small or simple properties, but its lack of recent reviews and features make it a risky choice for most hotels looking to grow or improve efficiency.

If your hotel values proven performance, robust integrations, and user satisfaction, Stayntouch is the clear winner. For hotels aiming for a future-ready platform with extensive capabilities, it’s the best choice by far.


In summary: Stayntouch dominates in all critical areas—user ratings, features, integrations, and recent reviews—making it the safer, smarter investment for scale and sophistication. Bookster’s limited presence and absence of recent feedback suggest it’s not yet a reliable alternative for most hotels today.

Bookster 和 Stayntouch 的价格是多少?

物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

Bookster Stayntouch Stayntouch
Starting Price From $800/mo

Bookster 有哪些 Stayntouch 没有的功能(反之亦然)?

根据 HTR 的产品数据库,Bookster 和 Stayntouch 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能 Bookster Stayntouch Stayntouch
RevPaR 和 ADR 报告
收益管理模块
日历视图
管家模块
自定义费率
辅助收入跟踪

显示主要差异。这两款产品之间还有 37 项功能存在差异。

实际成果:Bookster 对比 Stayntouch(按业务目标)

我们分析了 5 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

提高运营效率
Bookster

该目标暂无已发布的案例研究。

Stayntouch Snowflake Mountain Resort & Spa 小型
+ Efficiency and Time Savings | The integration with Stayntouch PMS and Owner Relations not only enhances efficiency but also empowers staff to provide better service to guests. Without the need for completing many administrative tasks manually and manual data input for reports, Stoweflake employees are able to have much more engaging interactions with guests.
+ Accuracy and Reporting | With the integration, Stoweflake can generate detailed automated reports on revenue and expenses, track maintenance costs, and schedule routine repairs. These reports are invaluable for informed decision-making and future revenue forecasting.

"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."

Shannon Green
Shannon Green
General Manager
改善宾客体验
Bookster

该目标暂无已发布的案例研究。

Stayntouch The TWA Hotel 小型
+ The TWA Hotel optimizes its operations with Stayntouch's PMS, seamlessly integrating it with multiple platforms, including six restaurants, a custom IBE, and reporting tools. Guests enjoy hassle-free self-check-in via Stayntouch Kiosks, while the hotel's mobile PMS empowers staff to assist guests across its expansive campus. Stayntouch's robust automation enhances housekeeping management, accounting processes, and other back-office tasks, elevating efficiency and service quality throughout the hotel.
+ The TWA Hotel adopts a hybrid booking approach, combining Stayntouch's hourly and nightly booking options, seamlessly integrated with a custom IBE for direct bookings and pricing optimization. Additionally, the hotel efficiently manages contracts with multiple airlines and corporations through Stayntouch's comprehensive Allotment module, catering to its busy airport clientele.
+ The TWA Hotel achieves scalable integrations by utilizing Stayntouch's open APIs to connect their PMS with multiple platforms, including six restaurants, separate POS systems, a custom IBE, and various reporting tools. During the hotel's bustling grand opening, Stayntouch PMS was deployed swiftly in under two weeks, with managers onboarded in just two days. Currently, TWA Hotel staff benefit from 24/7 direct support with a response time of less than one hour.

"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."

Jack Runkle
Jack Runkle
General Manager

Bookster 对比 Stayntouch:总结

Bookster
0.0/5 来自 0 条评价
0.0/5 易用性 0.0/5 客户支持 0 个集成
查看资料
Stayntouch
Stayntouch
4.7/5 来自 370 条评价

酒店从业者喜爱的方面

用户友好界面 79% 正面

该系统直观的设计便于操作,非常适合快速培训新员工。其醒目的视觉和组织元素有助于加快任务执行速度,提升员工能力,从而改善与顾客的互动体验。

整合与入职 93% 正面

Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设... Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设置方面。

系统性能和可靠性 67% 正面

Stayntouch 的服务总体可靠,很少出现重大故障,并通过云端提供持续支持。尽管总体评价良好,但一些用户也对公司快速发展背景下解决复杂问题的速度表示担忧。

酒店从业者提出异议的方面

报告和分析 46% 负面

虽然用户普遍称赞其易于访问且支持运营的报告,但他们也指出需要更具适应性的报告功能。一些报告缺乏细节或难以操作,凸显了可定制分析解决方案的必要性。

客房管理和客房服务 56% 负面

客房分配和客房服务功能因提升运营效率而获得积极反馈。然而,用户希望客房日志查看和任务安排功能能够得到改进,以满足特定的管理需求。

独特功能

收益管理模块 日历视图 辅助收入跟踪 自定义费率 RevPaR 和 ADR 报告
4.7/5 易用性 4.7/5 客户支持 187 个集成
查看资料

评分差异最大的方面

综合评分 Stayntouch 4.6 vs 0.0 (+4.6)
易用性 Stayntouch 4.7 vs 0.0 (+4.7)
客户支持 Stayntouch 4.7 vs 0.0 (+4.7)
性价比 Stayntouch 4.6 vs 0.0 (+4.6)
入职培训 Stayntouch 4.6 vs 0.0 (+4.6)

关于 Bookster 与 Stayntouch 的常见问题

Bookster 能否替代 Stayntouch?

这取决于您的需求。Bookster 和 Stayntouch 共享许多核心 Property Management Systems 功能,但各有独特的能力。Bookster 提供 0 个经验证的集成合作伙伴,而 Stayntouch 提供 187 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。Stayntouch 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

Bookster 或 Stayntouch 是否提供免费方案?

Bookster:否。Stayntouch:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Bookster 和 Stayntouch?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Bookster 的 HT Score 为 0,Stayntouch 的为 91。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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