The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 91 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Casablanca 表现出色 在 支持质量 方面 ,拥有独特功能如 Guest App and On premise.
Noovy 表现出色 在 ROI 方面 ,拥有独特功能如 Payment processing and Housekeeping module.
基于 HTR 上 91 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $600/mo |
| 经验证的评价 | 66 | 25 |
在分析了 91 条经验证的评价后,Casablanca 用户最看重其 支持质量, 用户友好性, 持续改进,而 Noovy 用户则强调 易于使用, 客户服务, 自动付款处理。点击任意主题查看评价者的反馈。
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用户友好性
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客户服务
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持续改进
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自动付款处理
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定制和灵活性
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直接 OTA 集成
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额外费用
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设计
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收益管理和收入优化
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报告工具
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翻译问题
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #21 44 条评价 | #39 11 条评价 |
| 中型(25-74 间客房) ▾ | #34 14 条评价 | #38 12 条评价 |
按物业类型
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| 精品酒店 ▾ | #42 11 条评价 | #38 14 条评价 |
| 豪华酒店 ▾ | #36 8 条评价 | #54 2 条评价 |
| 品牌/连锁酒店 ▾ | #37 6 条评价 | #52 2 条评价 |
| 长住酒店 ▾ | #33 5 条评价 | — |
按区域
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| 北美 | #55 2 条评价 | — |
| 欧洲 ▾ | #13 62 条评价 | #22 23 条评价 |
| 中东 | — | #16 2 条评价 |
Choosing the right PMS can dramatically influence your hotel's efficiency, guest experience, and profitability. Casablanca and Noovy both aim to streamline operations, but their approaches and strengths are quite different. While Casablanca offers a more traditional, feature-rich platform with extensive integrations, Noovy emphasizes ease of use, automation, and affordability. Which one better suits your hotel depends on your specific needs and operational scale.
Both products solve core hotel management problems—booking, guest management, and revenue optimization—but they diverge in their feature sets, pricing structures, and regional presence. Are you looking for a system with a longer track record and more comprehensive functionalities, or do you prefer a modern, user-friendly platform with a focus on automation? Let’s explore.
Casablanca aims to be an all-in-one hotel management solution capable of handling multi-property operations with advanced features like yield management, automated invoicing, and guest apps. Noovy, on the other hand, emphasizes simplicity, automation, and connectivity, offering an integrated system that combines PMS, channel management, booking engine, and revenue tools.
Casablanca’s strength lies in its depth of features—five exclusive to it, such as the wellness planner and shift planning—plus a large network of integrations, especially suited for hotels with complex needs or larger portfolios. Noovy counters with a streamlined interface and fewer features but boasts rapid onboarding, automation, and a lower price point, making it attractive for smaller or independent hotels.
Do you need a system capable of scaling with your property portfolio, or is rapid deployment and ease of use more critical for your hotel?
If your hotel requires a comprehensive, scalable PMS capable of managing multiple properties with advanced revenue management, Casablanca is the more suitable choice. Its extensive feature set (64 features, including guest apps and wellness modules) and larger network of integrations (46 verified partners) make it ideal for larger or more complex operations.
If your hotel prioritizes simplicity, quick setup, and automation at a lower cost, Noovy is better. Its €5 per room monthly fee and straightforward interface are perfect for independent hotels or boutique properties that want to optimize operations without a steep learning curve.
For hotels needing multi-property support and advanced tools, Casablanca’s robustness is unmatched. For those seeking cost efficiency and speed, Noovy’s modern design and automation features deliver great value.
Casablanca’s interface has a rating of 4.8/5 but receives feedback that as it evolves, its complexity can sometimes challenge less experienced users. Its onboarding process is rated 4.74/5, indicating good but not exceptional ease of use, especially for smaller hotels or teams without dedicated IT support.
Noovy’s UI scores slightly higher at 4.84/5, with reviews emphasizing its intuitive, user-friendly interface and quick onboarding. Customers highlight how simple it is for staff to adapt, reducing training time and operational errors.
Edge: Noovy.
Casablanca offers 35 shared features plus 5 exclusive to it, including guest apps, wellness modules, and shift planning. Notably, it provides tools for multi-property management, automated invoicing, and yield management, making it well-suited for larger hotels.
Noovy features 35 shared features and 13 unique ones like integrated CRS, PCI compliance, and ID scanning, focusing heavily on automation and connectivity. Its integrated revenue management and online checkout capabilities are standout features for efficiency.
Edge: Casablanca for comprehensive operational tools; Noovy for automation and connectivity features.
Casablanca scores 4.82/5 for customer support, with reviews praising its quick, competent responses and 365-day support availability. Customers note that the support team always provides solutions efficiently, even in complex cases.
Noovy’s support outperforms slightly at 4.89/5, with reviewers describing it as friendly, responsive, and available 24/7. Users appreciate the smooth onboarding process and proactive communication.
Edge: Noovy.
Casablanca’s extensive partner network includes 46 verified integrations, with notable partners like Profitroom and Onity. Many integrations are in areas like revenue management, smart room controls, and financial systems, aiding larger hotel chains.
Noovy has 40 verified partners, with notable integrations including Otelier, Revinate, and Shiji Group. Its focus on OTA connectivity and direct booking integrations simplifies distribution, especially for independent hotels.
Edge: Casablanca for broader, more industry-specific integrations; Noovy for essential OTA and booking integrations.
Casablanca’s overall rating is 0/5, but this appears inconsistent with its 60 reviews and 98% likelihood to recommend. It’s likely due to review data being outdated or incomplete. The recent reviews are sparse, making it less reliable for current sentiment.
Noovy’s rating is perfect at 5/5, with 19 reviews, all praising its ease of use, automation, and support. Recent reviews confirm high satisfaction, especially among boutique and independent hotel operators.
Edge: Noovy.
Casablanca’s pricing is not publicly listed, indicating it likely involves custom quotes based on hotel size and feature needs. Its higher feature set suggests a premium price, especially with additional costs for upgrades or integrations.
Noovy costs €5 per room per month, totaling roughly $600 annually for a property with 100 rooms. It has no implementation or hidden fees, making it clear and predictable for budget-conscious hotels.
Not ideal if:
Not ideal if:
Casablanca offers a robust, feature-rich platform suited for larger, complex hotel groups. Its extensive integrations and advanced management tools make it ideal for hotels with significant operational needs and multi-property portfolios.
Noovy excels in simplicity, automation, and affordability, making it a strong choice for independent or boutique hotels prioritizing ease of use and quick setup. Its focus on automation and connectivity can help smaller hotels run smoothly without deep technical expertise.
If your hotel needs scalability, advanced revenue tools, and multi-property support, Casablanca is the clear choice. For hotels seeking a modern, user-friendly system at a predictable price point, Noovy delivers impressive value and satisfaction.
Final recommendation: For most larger or complex hotels, Casablanca’s comprehensive solution justifies its higher complexity and potential costs. For small, independent, or tech-savvy hotels aiming for simplicity and automation, Noovy is the smarter, more cost-effective pick.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $600/mo |
根据 HTR 的产品数据库,CASABLANCA hotelsoftware (PMS) 和 Noovy PMS 共享 35 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 交付过程 | ||
| 在前提 | ||
| 在线 24/7 支持 | ||
| 多种语言 | ||
| 水疗和健康模块 | ||
| 礼品卡 | ||
| 管家模块 | ||
| 综合 CRS | ||
| 自动夜间审计 | ||
| 访客应用 | ||
| 轮班计划 |
显示主要差异。这两款产品之间还有 6 项功能存在差异。
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"In the last two years, we have intensively worked with the hotelsoftware and analyzed all processes down to the smallest detail and, based on this, implemented the appropriate resu..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
许多评论都强调了卡萨布兰卡的出色支持,指出其响应时间快、员工能力强、友好。用户对即使在周末和节假日也能提供支持表示赞赏,这让许多酒店经营者感到放心,他... 许多评论都强调了卡萨布兰卡的出色支持,指出其响应时间快、员工能力强、友好。用户对即使在周末和节假日也能提供支持表示赞赏,这让许多酒店经营者感到放心,他们可以获得持续可靠的帮助。
评论一致称赞 Casablanca 易于使用且直观的界面,让经验丰富的员工和新员工都能快速上手。一些用户指出,随着软件的发展,它有时会对新手用户变得有点复杂。
用户对 Casablanca 不断添加新功能并根据客户反馈改进其可用性表示赞赏。不过,一些人指出,他们希望新功能的实施时间更加透明,并有时间表。
酒店从业者提出异议的方面
用户普遍担心的是更新和新界面带来的额外成本,这对规模较小的酒店来说可能是个问题。尽管人们对该软件的功能普遍满意,但这一方面被认为是缺点。
许多用户强调卡萨布兰卡的收益管理和动态定价工具对于增加收入至关重要。收益价格、图形预订路线和追加销售机会等功能有助于提高财务业绩。
排名更高的方面
独特功能
酒店从业者喜爱的方面
许多评论称赞该系统的易用性,指出其用户友好的设计和直观的界面可以快速培训新员工并减少操作错误。
优质的客户服务经常被提及,用户欣赏快速的响应和有效的解决方案,这有助于对产品的整体满意度。
该系统支持自动付款请求和处理,大大简化了计费流程并降低了错误率。此功能还因其在处理不可退款预订方面的效率而受到好评。
酒店从业者提出异议的方面
用户很欣赏该软件的功能,但注意到其设计略显过时,但预计重新设计将解决这个问题。
该软件提供强大的报告工具,可以深入了解酒店运营的各个方面,帮助做出更好的管理决策。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。CASABLANCA hotelsoftware (PMS) 和 Noovy PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。CASABLANCA hotelsoftware (PMS) 提供 46 个经验证的集成合作伙伴,而 Noovy PMS 提供 40 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Noovy PMS 在易用性方面领先,评分为 4.9/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
CASABLANCA hotelsoftware (PMS):否。Noovy PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Casablanca 的 HT Score 为 68,Noovy 的为 71。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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