The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #36 3 条评价 | #27 13 条评价 |
| 中型(25-74 间客房) ▾ | #31 2 条评价 | #19 11 条评价 |
| 超大型(200+ 间客房) | — | #15 1 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #35 2 条评价 | #21 17 条评价 |
| 豪华酒店 | #32 3 条评价 | #34 2 条评价 |
| 品牌/连锁酒店 | #29 2 条评价 | #33 2 条评价 |
| 长住酒店 | #34 0 条评价 | #28 1 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #24 1 条评价 | — |
| 欧洲 ▾ | #33 1 条评价 | #12 25 条评价 |
| 亚太 | #17 2 条评价 | — |
| 中东 | — | #11 2 条评价 |
Choosing between GraceSoft’s Easy Innkeeping and Noovy hinges on your property’s specific needs. GraceSoft offers a traditional, all-in-one PMS with a focus on smaller properties, while Noovy presents a more modern, integrated platform designed for ease and connectivity. Both aim to streamline operations, but they diverge significantly in reviews, features, and market positioning. Do you prioritize recent user feedback and broader integrations, or are you looking for a budget-friendly, straightforward system?
Noovy outshines GraceSoft in recent reviews, support, and overall ratings. With 21 reviews and a 4.71/5 support score compared to GraceSoft’s 5 reviews and 5/5, Noovy’s user sentiment is more current and positive. Its feature set, including channel management and a booking engine, coupled with strong customer satisfaction, makes it the better choice now.
Both products serve small to midsize hotels, but their core strengths differ. GraceSoft’s platform is tailored for properties that need basic reservation and guest management, with special features like gift vouchers and website development—mainly appealing to traditional hoteliers with simple needs. Conversely, Noovy offers a highly integrated, cloud-based environment with robust connectivity to OTAs, payment automation, and revenue reporting, ideal for hotels seeking a modern, connected system.
GraceSoft’s strengths lie in its CRM and reporting tools, but it suffers from a lack of recent reviews—no new feedback in the last six months—indicating limited ongoing support or development. Noovy, with a recently high review count and a 9.38/10 NPS score, is clearly more aligned with current hotel management trends. Does your property prioritize stability with familiar tools or the latest cloud-connected features?
If your hotel needs a modern, connected PMS with channel management and automated payments, go with Noovy. Its recent reviews highlight its ease of use, broad integrations, and strong customer advocacy, especially among boutique and city-center hotels. If your property relies on straightforward reservation management and values personalized support, GraceSoft might seem appealing—yet its very limited review activity suggests it may lack ongoing improvements or community validation.
For hotels prioritizing recent user feedback and comprehensive connectivity, Noovy emerges as the clear leader. If your hotel values a more traditional, niche-oriented solution with specific features like website development, GraceSoft might suffice, but beware of its outdated review profile and limited recent support.
GraceSoft scores 4.4/5 for ease of use, with users appreciating its intuitive interface and supportive onboarding—reviewers emphasize its suitability for staff with limited technical experience. However, its older interface and lack of recent updates could pose challenges for modern hoteliers. Noovy’s rating of 4.62/5 is backed by 21 reviews, with users describing it as fast, friendly, and straightforward, especially in channel connectivity and reservation handling.
Given the recent review activity and higher satisfaction, Edge: Noovy.
GraceSoft offers 48 features, including gift vouchers, shift planning, employee messaging, guest feedback management, and website development—unique features that cater to small properties seeking specific tools. Noovy provides 43 shared features plus 7 exclusive, such as rate shopping, RevPaR & ADR reports, digital registration, and a housekeeping mobile app, enhancing operational automation.
While GraceSoft has niche features, Noovy’s extensive integrations and revenue management tools make it more adaptable for modern hotels. Edge: Noovy.
GraceSoft’s customer support scores a perfect 5/5, with reviews emphasizing their quick, courteous, and helpful assistance. One reviewer states, "Their support team is readily available and courteous, making them a particularly good choice for those with limited website experience." Noovy’s support rated 4.71/5, with reviews praising support speed and friendliness but noting some room for improvement.
Considering the review volume and recent feedback, Edge: GraceSoft.
GraceSoft does not currently list verified partners, limiting its connectivity options. Noovy, with 40 verified partners—including Otelier, SiteMinder, and GuestRevu—offers extensive integrations that simplify multi-channel distribution and automation. This connectivity reduces reliance on multiple platforms and enhances operational efficiency.
Edge: Noovy.
With 21 recent reviews and a 4.71/5 rating, Noovy’s customer satisfaction is clear, especially among boutique and city-center hotels. GraceSoft, with only 5 reviews and a 5/5 rating, lacks recent feedback, making its high score less indicative of current performance. Hotel owners increasingly favor Noovy’s modern, connected approach.
Edge: Noovy.
GraceSoft’s base price is $300, with no trial or hidden fees, offering affordability for smaller properties. Noovy’s base price is €£$5 per room per month, which is very economical, but they do not specify a free trial or upfront costs. Both are transparent, but Noovy’s competitive monthly rate and extensive features make it a more flexible investment.
The core difference boils down to modernity versus tradition. Noovy offers a connected, easy-to-use platform with strong recent reviews, broad integrations, and a flexible cost structure. GraceSoft’s Easy Innkeeping remains relevant for small, less tech-dependent hotels, especially those valuing dedicated support, but its outdated review profile signals less ongoing development.
Choose Noovy if your hotel values current technology, rapid support, and full OTA integration. Opt for GraceSoft if you need a basic, CRM-enabled PMS with a focus on personalized support and specific features like website development—yet be cautious of its limited recent validation. In today’s digital-first hotel landscape, Noovy clearly stands out as the more future-proof option.
排名更高的方面
独特功能
酒店从业者喜爱的方面
人们经常提到该软件的用户友好界面和对新员工的易于培训的特点,这使得它甚至适合那些技术背景较少的员工。
HotelConnect 与 Booking.com 和 Expedia 等 OTA 的直接连接被视为一大优势,简化了分销并消除了渠道经理成本。
用户非常欣赏 HotelConnect 将 PMS、渠道管理器、预订引擎、收入管理和客户沟通整合到一个平台,减少了对多个系统的需求并降低了成本。
酒店从业者提出异议的方面
与收入管理相关的功能,包括详细的报告工具和费率日历,因有助于优化酒店收入而受到赞赏。
其中提到了一些翻译问题,特别是英语以外的语言,造成了一些不便。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Easy Innkeeping (by GraceSoft ) 和 Noovy 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Easy Innkeeping (by GraceSoft ) 提供 0 个经验证的集成合作伙伴,而 Noovy 提供 40 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Noovy 在易用性方面领先,评分为 4.7/5 对比 4.4/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Easy Innkeeping (by GraceSoft ):否。Noovy:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。GraceSoft 的 HT Score 为 0,Noovy 的为 64。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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