The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 194 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Preno 表现出色 在 onboarding 方面 ,拥有独特功能如 Guest CRM and Revenue management module.
Shiji Group 表现出色 在 易于使用 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 194 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $800/mo | From $1,200/mo |
| 经验证的评价 | 160 | 34 |
在分析了 194 条经验证的评价后,Preno 用户最看重其 user-friendly interface, 客户支持, channel management,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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Channel Management
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执行
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报告和分析
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培训材料
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移动应用程序
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系统速度
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集成能力
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房间分配及状态
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #13 80 条评价 | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | #32 15 条评价 | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | #46 1 条评价 | #11 13 条评价 |
| 超大型(200+ 间客房) | #39 0 条评价 | #22 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #14 65 条评价 | #33 17 条评价 |
| 豪华酒店 ▾ | #12 53 条评价 | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | #21 17 条评价 | #22 19 条评价 |
| 长住酒店 ▾ | #8 26 条评价 | #45 2 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #27 7 条评价 | #33 4 条评价 |
| 欧洲 ▾ | #25 13 条评价 | #30 8 条评价 |
| 亚太 ▾ | #20 3 条评价 | #14 5 条评价 |
| 中东 ▾ | #13 2 条评价 | #5 14 条评价 |
Choosing the right property management system (PMS) can greatly influence your hotel's daily operations, guest satisfaction, and revenue. You’re evaluating Preno by Preno and Shiji Daylight PMS, both designed to streamline your hotel management but targeting different segments and with distinct capabilities. While Preno is often praised for its ease of use and strong recent reviews, Shiji’s extensive features appeal more to larger or multi-property groups.
Both systems aim to reduce administrative burdens, improve guest experiences, and integrate with other tools, but their strengths lie in different areas. Which one aligns best with your hotel’s size, complexity, and growth plans?
Preno and Shiji Daylight PMS address core hotel management challenges—reservations, billing, guest data, and integrations. Preno’s cloud-native design prioritizes simplicity and ease of onboarding, making it appealing for small to medium hotels, especially boutique and motels. In contrast, Shiji’s platform offers a broader feature set, including centralized guest profiles, automation, and extensive integrations, suited for larger, multi-property, or chain hotels.
While Preno boasts a higher overall rating (4.73/5 from 144 reviews) with recent user feedback, Shiji’s rating is less favorable, partly due to slower response times and reporting limitations. The more recent reviews for Preno suggest a strong track record and ongoing upgrades, whereas Shiji’s reviews highlight performance issues and customization concerns.
Are you looking for a straightforward system that’s easy to adopt, or a comprehensive platform that can scale with your growth?
If your hotel needs a simplified, user-friendly PMS with excellent onboarding and support, go with Preno. It’s ideal for boutique hotels, motels, bed & breakfasts, and properties that prioritize ease of use over extensive customization. Its features like integrated channel management, a booking engine, and a guest CRM suit smaller operations seeking efficiency.
If your hotel is part of a larger group or requires advanced automation, detailed reporting, and extensive integrations, Shiji is the better fit. It caters to luxury hotels, branded chains, and properties needing centralized guest profiles, multi-currency support, and task management. Its large feature set makes it more suitable for complex operations.
Ultimately, choose Preno for simplicity and recent positive reviews, or Shiji for scalability and feature depth.
Preno’s UI is consistently rated higher (4.78/5) compared to Shiji (4.63/5), reflecting its straightforward, clean interface. Users praise Preno for its intuitive navigation, quick onboarding, and minimal learning curve, which makes staff adoption faster. Customer support ratings also favor Preno, with a 4.8/5 score and reviews emphasizing quick, helpful service.
Shiji’s interface is user-friendly but slightly more complex, due to its broader feature set. Its training materials are helpful, and users find it accessible, though some mention occasional slow system response affecting ease of use.
Edge: Preno.
Preno offers 25 shared features plus five exclusive ones, including a guest CRM, revenue management, mobile app, booking engine, and channel manager. These core features are well-integrated and fit small to medium hotels seeking efficiency.
Shiji’s system boasts 73 unique features, covering advanced automation, online check-in/out, guest messaging, task management, digital registration, integrated payment terminals, and detailed reports. Its extensive feature set supports large, multi-property operations needing granular control and customization.
Edge: Shiji, for its richer, more comprehensive feature library.
Preno’s customer support is highly rated at 4.8/5, with reviews highlighting responsive, knowledgeable staff that assist during onboarding and ongoing use. Users often mention that Preno support staff are quick to resolve issues and proactive in communication.
Shiji’s support score is slightly lower at 4.53/5, though reviews still praise the team’s professionalism and helpfulness. Some users report occasional delays or system performance concerns, but overall support remains strong.
Edge: Preno.
Preno connects with 17 verified partners, including key channel managers like SiteMinder and accounting tools like Xero. Its integrations are focused on core hotel operations, simplifying setup for small and mid-sized properties.
Shiji features 64 verified integrations, including extensive automation, revenue management, POS, and guest engagement tools. It supports more complex setups and larger operations with diverse tech stacks, offering better connectivity for enterprise-level hotels.
Edge: Shiji.
Preno’s reviews are overwhelmingly positive, with a 4.73/5 rating from 144 reviews, and recent feedback confirms ongoing improvements. Hoteliers in boutique, motel, and bed & breakfast segments consistently praise its ease of use and support.
Shiji’s rating is less favorable, partly due to performance issues and limited customization, with only 32 reviews. Larger hotel groups that value automation and integrations tend to rate it more favorably, but overall, Preno’s recent reviews give it a clear edge.
Edge: Preno.
Preno’s base price is $800 per month, with no additional implementation or hidden fees, making it accessible for small to mid-sized hotels. Shiji’s pricing starts at $1,200 per month, reflecting its broader feature set but also representing a larger investment.
Neither product offers a free trial, so evaluate your budget and feature needs carefully before deciding.
Not ideal if you need extensive automation, detailed reporting, or multi-property management across a large portfolio.
Not ideal if you prefer a straightforward, easy-to-learn system or operate a small independent property.
Preno and Shiji serve different hotel segments with their core strengths. Preno’s focus on simplicity, ease of use, and recent positive reviews makes it ideal for small to mid-sized hotels seeking efficiency without complexity. Shiji’s extensive features and integrations suit larger or multi-property hotels needing automation, scalability, and detailed management.
For properties prioritizing quick adoption, support, and a modern interface, Preno clearly stands out. If your operations demand a highly customizable, feature-rich platform capable of supporting growth and automation, Shiji is a compelling option.
Choose Preno if you want a straightforward, well-supported system that recent reviews back strongly. Opt for Shiji if your hotel’s complexity and scale justify a more comprehensive, integrated platform.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $800/mo | From $1,200/mo |
根据 HTR 的产品数据库,Preno 和 Shiji Daylight PMS 共享 25 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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| 任务管理 | ||
| 多种语言 | ||
| 客户关系管理 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 收益管理模块 | ||
| 移动应用 | ||
| 网上值机 | ||
| 集中用户和角色管理 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 66 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it... Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it easy to learn and use, which reduces the time and cost associated with staff training.
支持团队通常因其响应迅速、乐于助人而备受赞誉,尽管一些评论指出,他们可能会出现延迟,尤其是在周末或繁忙时段。响应速度和与支持人员的直接联系至关重要。
Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings... Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings. Users commend this functionality for improving operational efficiency and enhancing bookings management.
酒店从业者提出异议的方面
Preno 的报告功能褒贬不一,一些用户对其易用性感到满意,而另一些用户则希望获得更深入的分析,以便做出更明智的战略决策。一些用户表示需要定制报告功能。
尽管一些用户对 Preno 的功能表示赞赏,但也有人呼吁其移动应用功能更加强大。评论表明,增强移动应用的离线功能和更丰富的功能将提升其可用性,尤其对于经常出... 尽管一些用户对 Preno 的功能表示赞赏,但也有人呼吁其移动应用功能更加强大。评论表明,增强移动应用的离线功能和更丰富的功能将提升其可用性,尤其对于经常出差的管理人员而言。
排名更高的方面
独特功能
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Preno 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Preno 提供 17 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Preno 在易用性方面领先,评分为 4.8/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Preno:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Preno 的 HT Score 为 80,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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