项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 194 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Shiji Group 在易于使用方面表现出色,尤其适合民宿住宿设施(4.9/5),并拥有宾客资料以及平板电脑/自助值机等独家功能。
Sirvoy 在客户支持方面表现出色,尤其适合汽车旅馆住宿设施(5.0/5),并拥有客户关系管理等独家功能。
基于 HTR 上 194 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 起价 $1,200/月 | 起价 $200/月 |
| 经验证的评价 | 37 | 157 |
在分析了 194 条经验证的评价后,Shiji Group 用户最看重其 易于使用, 支持团队, 执行,而 Sirvoy 用户则强调 客户支持和在线聊天, 易于使用且设置简单, booking and reservation management。点击任意主题查看评价者的反馈。
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Booking and reservation management
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定价、费率、折扣和收益管理
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集成能力
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账单、发票和付款
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #59 2 条评价 | #16 65 条评价 |
| 中型(25-74 间客房) ▾ | #31 17 条评价 | #40 11 条评价 |
| 大型(75-199 间客房) ▾ | #11 16 条评价 | #49 1 条评价 |
| 超大型(200+ 间客房) | #18 2 条评价 | — |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #32 19 条评价 | #23 37 条评价 |
| 豪华酒店 ▾ | #26 25 条评价 | #29 17 条评价 |
| 品牌/连锁酒店 ▾ | #23 20 条评价 | #28 11 条评价 |
| 长住酒店 ▾ | #36 3 条评价 | #22 8 条评价 |
按区域
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| 北美 ▾ | #32 4 条评价 | #18 34 条评价 |
| 欧洲 ▾ | #31 10 条评价 | #12 68 条评价 |
| 亚太 ▾ | #15 5 条评价 | #11 13 条评价 |
| 中东 ▾ | #3 15 条评价 | #22 1 条评价 |
Shiji Daylight PMS and Sirvoy both serve the property management system market but diverge sharply in scale and complexity. Shiji Daylight PMS targets larger hotels and groups, including luxury and branded hotels, supporting centralized guest profiles, multi-property management, and extensive automation. Sirvoy focuses primarily on small to medium-sized properties like B&Bs, hostels, and boutique hotels, emphasizing ease of use, affordability, and channel management for independent operators.
Both systems solve the core problem of managing reservations, guest data, and operational workflows in cloud-based environments. They reduce manual errors, prevent overbooking, and streamline front desk tasks. However, Shiji’s extensive feature set supports multi-property consistency and detailed reporting, while Sirvoy excels in simplified booking management and responsive customer support for smaller properties.
If your property is a medium to large hotel group, luxury brand, or chain operating multiple properties across regions, Shiji Daylight PMS fits best. Its 41% user base in luxury hotels and 16% in branded hotels, combined with 58 unique features like centralized user management, group booking engines, and integrated CRS, support complex operations. Data from 37 reviews, including 19 boutique and 21 branded hotel reviews averaging 4.5 to 4.6 stars, confirm strong performance in these segments.
Conversely, if you run a small to medium independent hotel, B&B, or hostel—particularly with fewer than 50 rooms—Sirvoy’s 157 reviews, including 70 for B&Bs and 32 for limited service hotels with ratings around 4.7 to 4.9 stars, demonstrate its suitability. Its intuitive interface, dedicated channel manager, and affordable pricing ($200 base vs. $1,200 for Shiji) support simpler operations and lean staff. However, reporting and pricing flexibility may be less sophisticated here.
For niche segments like vacation rentals or RV parks, Sirvoy’s smaller but highly rated user base is a better fit. For multi-property groups or branded hotels requiring detailed guest profiles and centralized control, Shiji Daylight PMS is the superior choice.
Both Shiji Daylight PMS and Sirvoy rate equally on ease of use and onboarding with 4.6/5 scores. Sirvoy reviewers frequently praise its straightforward setup and quick learning curve, especially for first-time PMS users managing small properties. Shiji’s interface aligns well with staff familiar with digital tools, providing a modern user experience praised in 5-star reviews for reducing training time in larger operations.
While Shiji’s complexity suits multi-property environments, some users mention occasional system slowdowns during peak check-out times, which may affect ease of use under heavy load. Sirvoy users note minor navigation issues but emphasize the simplicity of daily booking management and front desk workflows.
Edge: Even.
Shiji Daylight PMS offers 58 unique features that Sirvoy lacks, including a centralized Single Guest Profile, multi-lingual support, task management, tablet and kiosk check-in, online check-out, multi-currency handling, integrated CRS, group booking engines, a mobile app, housekeeping modules, and tax configuration tailored for global properties. These features enable hyper-personalized guest service, operational consistency across multiple hotels, and advanced automation like automated night audits and rules-based room assignments.
Sirvoy, in contrast, adds only 3 unique features: a dedicated channel manager, booking engine, and guest CRM, all of which are also present in Shiji but less extensively integrated. Sirvoy’s strength lies in simple, effective channel management and booking capture for smaller properties, but it lacks advanced modules like housekeeping mobile apps or embedded payment terminals.
The operational impact is that Shiji Daylight PMS supports complex workflows for large hotels and groups, improving staff coordination and guest personalization at scale. Sirvoy prioritizes streamlined booking and channel integration for independent hotels with fewer staff and less complex needs.
Edge: Shiji Daylight PMS.
Sirvoy scores higher in customer support with a 4.9/5 rating versus Shiji’s 4.6/5, based on 157 and 37 reviews respectively. Sirvoy users consistently praise fast, knowledgeable, and accessible support, noting 24/7 availability and real human chat that reduces downtime and helps operators navigate the system quickly. One new user highlighted how support facilitated a smooth transition to live operations.
Shiji’s support is also well regarded for professionalism and responsiveness, with 24/7 availability and a partnership approach, but some users mention the need for faster feature rollouts and occasional delays in addressing integration issues.
Edge: Sirvoy.
Shiji Daylight PMS integrates with 72 verified partners, more than three times Sirvoy’s 21. Both share 7 common integrations including Bookboost, SiteMinder, Revinate, Oaky by Plusgrade, Easyway, Cendyn, and Cloudbeds. Shiji’s unique integrations include major revenue management systems IDeaS and Duetto, global distribution systems like Amadeus, and payment platforms such as Adyen, supporting complex, multi-channel hotel ecosystems.
Sirvoy’s exclusive integrations include TrustYou, Tripadvisor, HelloShift, and ChargeAutomation, which benefit smaller properties focused on reputation management and simplified billing. Sirvoy’s channel manager connects major OTAs and GDS channels, but with fewer overall partners.
Hotels with multiple properties or complex revenue management needs gain more value from Shiji’s broad ecosystem. Small to medium properties benefit from Sirvoy’s targeted integrations supporting guest communication and channel distribution.
Edge: Shiji Daylight PMS.
Sirvoy holds a higher overall rating of 4.8/5 from 157 reviews, including 61 in the last six months maintaining 4.8/5, indicating consistent satisfaction. Shiji Daylight PMS has a 4.6/5 rating from 37 reviews but only 3 recent reviews, insufficient to confirm current user sentiment.
By segment, Sirvoy outperforms Shiji in bed & breakfasts (4.7 vs. 4.9 but with 70 vs. 6 reviews), limited service hotels (4.7 vs. 4.7 but with 32 vs. 3 reviews), and hostels (4.9 vs. 4.1). Shiji rates higher in boutique and branded hotels but with fewer reviews per segment. Both have strong ratings in luxury hotels (Shiji 4.5/5 from 25 reviews, Sirvoy 4.8/5 from 18), but Sirvoy leads in review volume and recent feedback.
Reviewers of Sirvoy emphasize value for money and ease of use, whereas Shiji’s users highlight system stability and comprehensive features. The greater volume and recency of Sirvoy’s reviews lend more confidence to its higher rating.
Edge: Even.
Shiji Daylight PMS charges a base price of $1,200 with no published monthly or per-room fees, no freemium option, and no trial period. Its pricing reflects its enterprise focus, targeting larger hotel groups able to invest upfront for comprehensive solutions.
Sirvoy’s base price is $200, also with no monthly flat or per-room fees, but it offers a 30-day free trial, providing a low-barrier entry for small to medium properties. Neither product charges implementation fees publicly.
For smaller properties or those seeking to evaluate before committing, Sirvoy’s lower upfront cost and trial offer strong advantages. Larger properties requiring more features and integrations should weigh Shiji’s higher price against potential operational gains.
Not ideal if:
Not ideal if:
Shiji Daylight PMS and Sirvoy serve distinct hotel segments with minimal overlap. Shiji excels in multi-property management, luxury and branded hotel operations, and integration breadth, supporting complex workflows and centralized guest data. Sirvoy targets smaller hotels and B&Bs with an emphasis on ease of use, affordability, and effective channel management.
Choose Shiji Daylight PMS if you need advanced features like a Single Guest Profile, group booking engine, multi-currency support, and integrations with revenue management systems such as IDeaS and Duetto. Its cloud-native platform suits hotels scaling across regions, as supported by case studies reporting 30% reduction in admin workload and 15% guest satisfaction improvements.
Choose Sirvoy if your property is small to medium with simpler operations, benefits from a dedicated channel manager connected to major OTAs, and values responsive customer support. Its high ratings, 30-day trial, and $200 base price make it accessible for independents and B&Bs, especially where reporting and automation needs are modest.
The choice is definitive: Shiji Daylight PMS for multi-property, luxury, and branded hotels needing comprehensive, integrated solutions; Sirvoy for small independent properties seeking simplicity, affordability, and excellent support.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | 起价 $1,200/月 | 起价 $200/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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营销与电子商务
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| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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用户管理
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
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宾客体验
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| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
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家政
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| 集成支付终端和读卡器 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
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| 辅助收入跟踪 | ||
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食品与饮料
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温泉
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我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店经营者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
酒店经营者喜爱的方面
Sirvoy 的客户支持是其最显著的优势之一,用户对其快速响应、专业客服人员和真人在线聊天服务赞不绝口。许多评论指出,这种支持服务帮助他们快速解决问题、熟悉... Sirvoy 的客户支持是其最显著的优势之一,用户对其快速响应、专业客服人员和真人在线聊天服务赞不绝口。许多评论指出,这种支持服务帮助他们快速解决问题、熟悉系统,并避免系统宕机或代价高昂的错误。
用户反复表示,Sirvoy 易于上手、配置快捷、日常管理也十分便捷,即使是缺乏技术经验的业主也能轻松使用。评论者尤其赞赏它能减少培训时间和操作繁琐步骤,对于... 用户反复表示,Sirvoy 易于上手、配置快捷、日常管理也十分便捷,即使是缺乏技术经验的业主也能轻松使用。评论者尤其赞赏它能减少培训时间和操作繁琐步骤,对于小型物业和初次使用物业管理系统 (PMS) 的用户来说更是如此。
Reviewers consistently rely on Sirvoy to manage reservations, availability, and day-to-day booking workflows with less manual effort. They say it help... Reviewers consistently rely on Sirvoy to manage reservations, availability, and day-to-day booking workflows with less manual effort. They say it helps keep the calendar organized, simplifies handling room inventory, and makes it easier to run the property without double bookings or confusion.
酒店经营者提出异议的方面
用户喜欢 Sirvoy 能够适应不同的酒店类型和工作流程,但他们经常要求增加更多可配置的字段、颜色、房间类型和显示选项。他们反复提到,该产品在简单的操作中表现... 用户喜欢 Sirvoy 能够适应不同的酒店类型和工作流程,但他们经常要求增加更多可配置的字段、颜色、房间类型和显示选项。他们反复提到,该产品在简单的操作中表现出色,但更灵活的设置将有助于那些拥有特殊套餐、家庭套房或独特预订规则的酒店。
大量评论都集中在定价控制方面,用户希望获得更好的工具来设置季节性价格、折扣、套餐和追加销售。虽然有些人欣赏这种灵活性,但也有人认为价格设置不够便捷或过... 大量评论都集中在定价控制方面,用户希望获得更好的工具来设置季节性价格、折扣、套餐和追加销售。虽然有些人欣赏这种灵活性,但也有人认为价格设置不够便捷或过于死板,这使得收益优化和附加产品销售比预期更加困难。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Shiji Daylight PMS 和 Sirvoy 共享许多核心 Property Management Systems 功能,但各有独特的能力。Shiji Daylight PMS 提供 72 个经验证的集成合作伙伴,而 Sirvoy 提供 21 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Shiji Daylight PMS:否。Sirvoy:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Shiji Group 的 HT Score 为 75,Sirvoy 的为 89。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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