The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 139 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Shiji Group 表现出色 在 易于使用 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
Sirvoy 表现出色 在 customer support 方面 ,拥有独特功能如 Guest CRM.
基于 HTR 上 139 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $1,200/mo | From $200/mo |
| 经验证的评价 | 34 | 105 |
在分析了 139 条经验证的评价后,Shiji Group 用户最看重其 易于使用, 支持团队, 执行,而 Sirvoy 用户则强调 customer support, ease of use, 预订管理。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #53 2 条评价 | #22 36 条评价 |
| 中型(25-74 间客房) ▾ | #31 17 条评价 | #48 3 条评价 |
| 大型(75-199 间客房) ▾ | #11 13 条评价 | #46 1 条评价 |
| 超大型(200+ 间客房) | #22 2 条评价 | #27 1 条评价 |
按物业类型
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| 精品酒店 ▾ | #33 17 条评价 | #29 21 条评价 |
| 豪华酒店 ▾ | #24 25 条评价 | #37 7 条评价 |
| 品牌/连锁酒店 ▾ | #22 19 条评价 | #42 4 条评价 |
| 长住酒店 | #45 2 条评价 | #35 3 条评价 |
按区域
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| 北美 ▾ | #33 4 条评价 | #23 16 条评价 |
| 欧洲 ▾ | #30 8 条评价 | #16 31 条评价 |
| 亚太 ▾ | #14 5 条评价 | #13 6 条评价 |
| 中东 ▾ | #5 14 条评价 | #27 0 条评价 |
When choosing a property management system (PMS), your hotel needs a solution that streamlines operations, enhances guest experiences, and adapts to your property's size and type. Both Shiji Daylight PMS and Sirvoy aim to fulfill these goals, but they differ significantly in scale, features, and customer feedback. Shiji’s offering is tailored more for larger or multi-property hotels seeking robust automation and integrations, while Sirvoy caters well to small and medium hotels prioritizing ease of use and affordability. Which one aligns best with your hotel’s specific needs?
Both Shiji Daylight PMS and Sirvoy address core hotel management challenges—booking, check-in, and guest data management. However, Shiji’s system is designed for scalability with extensive features, like integrated CRS, group booking tools, and detailed reporting, appealing to larger hotel groups. Sirvoy, in contrast, emphasizes simplicity, quick onboarding, and affordability, making it ideal for smaller properties or those new to PMS software. Do you prioritize a feature-rich platform or an easy-to-deploy solution?
If your hotel operates across multiple properties or requires advanced features such as multi-lingual support, automated room assignments, or integrated guest CRM, Shiji Daylight PMS is the better choice. Its comprehensive feature set (58 unique features) supports complex operations and scalability, making it suitable for luxury and branded hotels. Meanwhile, if your hotel is small, budget-conscious, or needs a straightforward system with effective channel management, Sirvoy’s 21 unique features and user-friendly design serve these needs. It’s an excellent fit for boutique hotels, B&Bs, or hostels.
Shiji Daylight PMS boasts a high user rating of 4.63/5 for ease of use, with positive reviews citing its intuitive interface and helpful training materials. Despite its extensive functionality, users report that the system is straightforward enough for staff to learn quickly, especially with proper onboarding. Sirvoy scores similarly with a 4.64/5 rating, praised for its simple layout, quick setup, and responsive customer support—ideal for staff without prior PMS experience. Edge: Sirvoy.
Shiji Daylight PMS offers a vast array of 58 features exclusive to its platform, including guest profiles, multi-lingual support, online check-in/out, automated reminders, and integrated payment terminals. These features enable detailed guest management, automation, and operational control. Sirvoy, with only 3 features unique to it—primarily channel management, booking engine, and guest CRM—limits advanced automation but covers essential reservation and channel needs effectively. Edge: Shiji Daylight PMS.
Customer support ratings favor Sirvoy, with a 4.85/5 score compared to Shiji’s 4.53/5. Reviewers highlight Sirvoy’s responsive, helpful support team, citing quick resolution times and friendly service. Shiji’s support is rated well but receives slightly less positive comments, often due to the system's complexity and occasional troubleshooting delays. For hoteliers valuing prompt, personable assistance, Edge: Sirvoy.
Shiji Daylight PMS integrates with 64 verified partners, including prominent industry solutions like Amadeus, Duetto, and IDeaS. Its broader partnership network supports complex workflows across revenue management, distribution, and analytics. Sirvoy integrates with 21 partners, including Booking.com, Expedia, and major payment providers, covering essential distribution channels. If extensive integrations are critical, Edge: Shiji Daylight PMS.
Recent reviews show Sirvoy with a higher overall rating (83.93/100) compared to Shiji’s 75.00. Hoteliers using Sirvoy, especially small and boutique properties, frequently praise its ease of use and support. Larger hotels or groups with more sophisticated needs tend to favor Shiji, although its review count (32 vs 95 for Sirvoy) and more recent feedback give Sirvoy a more current and confident standing. Edge: Sirvoy.
Shiji Daylight PMS lists a base price of $1,200—no trial or flexible pricing options are publicly available. It appears geared toward larger budgets, often for enterprise deployment. Sirvoy’s pricing starts at $200 per month, with a 30-day trial, making it accessible for small to medium properties. Its lower entry point and transparent trial support a more budget-friendly approach.
Shiji Daylight PMS is a comprehensive, scalable platform suited for larger hotels or hotel groups seeking extensive automation and integrations. It excels in detailed reporting, multi-property management, and advanced guest profiles, but it comes with a higher price tag and more complex setup.
Sirvoy, by contrast, is a leaner, more affordable solution designed for small and medium properties that want simplicity, ease of use, and reliable channel management. Its limited but core feature set makes it ideal for properties prioritizing quick deployment and straightforward operations.
If your hotel needs a full-featured PMS with automation, multi-property capabilities, and deep integrations, choose Shiji Daylight PMS. If simplicity, affordability, and rapid onboarding are your priorities, Sirvoy is the better option. Your decision should hinge on your property’s size, operational complexity, and budget constraints.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $1,200/mo | From $200/mo |
根据 HTR 的产品数据库,Shiji Daylight PMS 和 Sirvoy 共享 40 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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| 任务管理 | ||
| 多种语言 | ||
| 客户关系管理 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 网上值机 | ||
| 集中用户和角色管理 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 49 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
酒店从业者喜爱的方面
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
用户称赞该系统在管理预订和宾客信息方面的高效性。然而,某些功能,例如将房间组合成套房或提供套餐优惠,则被认为需要改进。
酒店从业者提出异议的方面
部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及... 部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及集成追加销售功能存在困难。
Sirvoy 提供一定程度的自定义功能,用户认为这有助于根据自身物业的具体需求调整系统。然而,部分用户希望在发票自定义和动态计费选项方面拥有更大的灵活性。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Shiji Daylight PMS 和 Sirvoy 共享许多核心 Property Management Systems 功能,但各有独特的能力。Shiji Daylight PMS 提供 64 个经验证的集成合作伙伴,而 Sirvoy 提供 21 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Sirvoy 在易用性方面领先,评分为 4.7/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Shiji Daylight PMS:否。Sirvoy:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Shiji Group 的 HT Score 为 75,Sirvoy 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问