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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Jordan M Hollander
CEO @ Miyako Hotel Los Angeles
Jordan is the co-founder of Hotel Tech Report, the hotel industry's app store where millions of professionals discover tech tools to transform their businesses. He was previously on the Global Partnerships team at Starwood Hotels & Resorts. Prior to his work with SPG, Jordan was Director of Business Development at MWT Hospitality and an equity analyst at Wells Capital Management. Jordan received his MBA from Northwestern’s Kellogg School of Management where he was a Zell Global Entrepreneurship Scholar and a Pritzker Group Venture Fellow.
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Reduces loss and theft: The ability to track in real-time your hotel’s electronics, appliances, tools, FF&E, and even linens means you can keep items on property and prevent theft or misplacement. Asset tracking software alerts you and your security team when items leave the property or aren’t returned at the expected time.
Manages inventory and replacements: Asset tracking technology keeps stock of your inventory on hand without needing to take manual inventory. Based on this data, you can proactively order replacements or replenish stock before it runs out.
Maximizes productivity: The use of asset tracking software can relieve your staff of inventory control responsibilities, like checking keys or equipment in or out. Plus, this software can reduce the risk of manual errors and automatically hold both employees and guests accountable for items they use.
Decreases expenses related to loss and theft. RFID technology helps you find missing items and limit the risk of theft. If guests know that the bathrobes and Nespresso machines in their guestrooms contain tracking tags, they won’t try to steal them.
Delivers insight into asset usage. Asset tracking software captures usage statistics like date, time, and duration of use, plus the individual who used the item, how many items were used at the same time, and the average lifecycle of an item.
Ensures real-time, accurate inventory data. Say goodbye to the once-per-month manual inventory project. Asset tracking software gives you an up-to-the-minute view into your inventory with minimal room for errors.
RFID stands for “radio-frequency identification,” which refers to technology that stores data in a physical tag or label and can be read by an RFID reader via radio waves.
Inventory tracking: The most important feature of asset tracking software is the ability to track the location of items in real-time.
Geofencing: Besides just tracking location within your hotel building, some asset tracking systems allow you to configure a geofence that will trigger an alert when an item leaves the premises.
Inventory management: A key time-saving feature of asset tracking software is inventory management, which enables you to get real-time insights into your inventory.
Storage management: Know where items are stored when they’re not being used, down to the specific shelf or closet.
Alert handling: If an item leaves the hotel grounds or isn’t returned on time, an asset tracking system issues an alert. Alert handling settings give you control over who receives that alert.
Activity logging: Keep track of usage statistics, alert history, loss trends, and more to proactively order replacements, implement anti-theft measures, and trim spending on items used infrequently.
Multiple users: At your hotel, more than one person will likely use the asset tracking system, so it’s critical that the system can support multiple user accounts.
Mobile-friendliness: Many hotel employees will use the asset tracking software in guestrooms, hallways, or public spaces, so it’s beneficial to choose a system that works great on both desktop computers and smartphones.
Most asset tracking systems use a sliding scale to determine pricing based on the number of items you need to track, from a couple hundred items to several thousand. Pricing is usually structured as a monthly subscription fee. Add-ons and integrations, like enhanced integration support, might cost extra.
Before you can realize all of the benefits of asset tracking software, you’ll need to set it up. Implementation can be a big task, especially if your hotel has thousands of items to track. Make sure to ask detailed questions about implementation: how exactly does it work, who is responsible for what tasks, and how long can you expect the setup to take? Knowing exactly what you’re getting into is necessary to set accurate expectations for your staff, owners, and guests.
在零售环境中,使用条形码的跟踪系统可能运行良好,但在酒店环境中,RFID 更有意义。由于 RFID 阅读器可以从 250 英尺远的地方读取 RFID 标签,并且不需要像条形码那样进行物理扫描,因此 RFID 系统在处理家具、清洁设备和手提车等资产时更加合乎逻辑。
虽然资产跟踪是指了解物品的精确位置和使用情况,但资产管理可以帮助您掌握维修和折旧情况。资产管理不是资产跟踪软件的必备工具,但对于一些酒店经营者来说,它可以增加巨大的价值。
丢失或被盗物品的百分比:例如,对于您酒店的每 100 台吹风机,一年中可能有 4 台或 4% 的吹风机丢失或被盗。如果资产跟踪软件成功地完成了它的工作,你可以显着降低这个百分比。更换费用:资产管理软件应该能够帮助您降低更换物品的成本,方法是在物品丢失时立即提醒您,或者帮助您估计物品的平均生命周期,以便您可以主动重新订购。节省时间:资产跟踪软件的主要功能(如库存管理和活动记录)将使您的员工无需执行重复的手动任务。您可以通过监控员工在“忙碌工作”上花费的时间减少以及人为错误的减少来衡量成功。
酒店经营者的良好资产跟踪系统应该能够支持多个用户帐户,以实现最大的问责制和透明度。
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