Cloudbeds launches Insights, setting a new standard for real-time hotel reporting and enterprise data access

Cloudbeds Insights gives large hotel groups and multi-property operators real-time reporting inside Cloudbeds, with the flexibility to connect the same trusted data to their preferred analytics tools, data infrastructure, and business systems.

Mews powers Alexa MGMT's mission to put people back at the heart of Texas hospitality

Austin-based independent hotel operator selects Mews to automate payments and operations across six Texas properties, freeing teams to focus on what matters most – the guest.

Apaleo appoints Connor Neeson to lead growth across the UK & Ireland

Bringing deep local expertise to a market ready to move beyond legacy PMS.

ExplorUS Expands Partnership with roommaster, Bringing AI Concierge to More Than 20 Park Destinations

Building on a technology partnership that began in 2012, the national park hospitality leader will deploy roommaster AI Concierge across all of its lodging sites to give guests instant answers, anytime.

RMS partners with SUNY Niagara to prepare tech-ready hospitality graduates

Giving hospitality students hands-on experience with the technology powering modern operations

Sandos Hotels & Resorts: +20% Increase in Direct Bookings in Less Than a Year

Sandos Hotels & Resorts operates six all-inclusive hotels in Spain. Until October 2025, its digital presence in the Spanish market was overshadowed by the global Sandos Hotels & Resorts brand, which also includes properties in Mexico. Sandos.es did not exist as a standalone brand: it lacked a distinct identity, its booking engine was not tailored to the needs of the European—particularly the Spanish—market, and its website conversion rate was low. Direct bookings accounted for less than 5% of total reservations. In October 2025, Sandos partnered with Neobookings with a clear objective: to establish Sandos.es as a dedicated brand for the Spanish market, strengthen its direct booking strategy, and build long-term guest loyalty. One result stood out from day one: at no point did bookings decline during the transition. On the contrary, direct bookings have grown steadily and consistently since the new strategy was launched. Although Sandos has been working with Neobookings for less than a full season, the results already demonstrate the impact of a focused direct booking strategy.

HIA Launches 4 AI Features Built Natively into its Hospitality ERP

New AI-powered capabilities help hospitality teams work smarter, move faster, and gain deeper operational visibility.

HelloShift Releases First-Party Data on AI Voice Agent Performance Across Hotel Properties

15 months of real guest calls reveal that AI handles 75% of hotel phone traffic without human transfer -- and that a quarter of all calls arrive after front-desk hours

Cloudbeds and Vacatia Spotlight Open API-Powered Platform Extensibility at HITEC

At HITEC, Vacatia shared how Cloudbeds Open API helps connect proprietary workflows with a unified platform, reducing fragmentation and creating a foundation for future AI use cases.

Mews named preferred PMS supplier for Resorts of Ontario

Mews is the only property management system selected as a preferred supplier for Resorts of Ontario, giving the association's members access to modern, cloud-native hospitality technology.

Otherwander Soho selects Apaleo to power fully digital pod hotel concept

Adopting a middleware-led architecture built on Apaleo's open APIs, Otherwander Soho creates a fully digital guest journey and lays the foundation for a scalable, future-ready hospitality concept.

Capilon Hotels Moves to Fully Digital Operations with Flexkeeping by Mews

The London hotel group reports a 343% ROI following the rollout across all four properties

Introducing TRYBE Overnights: The Latest Feature from TRYBE Software

TRYBE software is proud to announce the launch of TRYBE Overnights, an overnight booking engine for spa-inclusive packages. Guests have the ability to book their overnight stay, treatments, dining and activities all in one centralised location.

Hotel Tech Innovation Report: AI Trends & Tactics (Q2 2026)

The Q2 2026 Innovation Report from HITEC San Antonio: forty products, eight trends, and one shift from advice to action.

Cloudbeds and Tripleseat Partner to Drive Efficiency and Revenue Across Group and Event Bookings

Two-way integration connects group sales to hotel operations, helping teams reduce manual work and manage room blocks, allotments, and pickup data in real time.

Cloudbeds and Journey launch strategic partnership to challenge dominant loyalty programs of chains and OTAs

The first-of-its-kind loyalty ecosystem gives Cloudbeds Collection properties new ways to grow direct bookings, deepen guest relationships, and compete at scale.