Software Reviews, Technology Trends, and Buying Advice

Operations: 45 Free Reports & Downloads

Reports

Hotel 2025: Emerging Technologies Destined to Reshape Our Business

Restaurant Management Software

Hotel Operations Post COVID-19 Playbook

Guest Room Automation

Guest Service Report: Expectations & Experience

Guest Surveys & Feedback

Property Management System Scorecard

Property Management Systems

The Metrics that Matter (in the Hotel Industry)

Revenue Management Systems

A Guide to Changing Your Property Management System

2021 Hospitality Benchmark Report

Property Management Systems

The Hotel Technology Buyer's Guide

Concierge Software

Hotel Operations Unleashed: 99 Tips, Tricks, Hacks, and Solutions

Guest Messaging Software

The Ultimate Feedback Guide: Everything Hotels Need to Know

Guest Surveys & Feedback

The Hotelier's Guide to Text and Chat: How to use modern messaging to increase guest satisfaction and direct bookings.

The 9 Best Reasons to Replace Your Legacy PMS

Property Management Systems

The Future of Hotel Guest Engagement

Guest Experience

Traveler Behaviors: How Will Guests Prefer to Engage with Hotels & Hosts Post-COVID?

Concierge Software

Enabling Guests to Forgo Room Cleaning (White Paper)

Guest Experience

Trends and Challenges for Hospitality Operators 2021

Hotel Management Software

The Key to Reputation Success in 2021

Reputation Management

The Smart Decision Guide to Hotel Property Management Systems

Hotel Pre-Opening, Renovations & Development

The Ultimate PMS Buyer's Guide, 2021

Contactless Check-in

Discover the Evolving Traveler's Journey [INFOGRAPHIC]

Delivering an Omni-Channel Guest Experience

Guest Surveys & Feedback

The Brave New World of Hotel Operations

State of the Industry Report

Hotel Management Software

Put IoT to work to locate staff, track assets and increase efficiency

Housekeeping Clustering eBook

Cleaning & Operations

Digital Nomad Survival Guide

Digital Amenities

A Data-Driven Look at Hospitality's Recovery

Food & Beverage

Reimagine Service: 7 Ways to Turn Your Front Desk Staff into Front Line Ambassadors

Contactless Check-in

Lets reduce booking cancellations!

An Introduction to Touchpoints & Channels

Guest Messaging Software

How Hoteliers Should React to New Forecasting Challenges in 2021

Finance & Accounting Software

Why Messaging is the Gateway to Great Customer Experiences

Concierge Software

7 Ways to Boost SEO Results for Your Hotel

8 Ways Hotels and Resorts Can Achieve Resilience in the 2020s

Property Management Systems

How To Choose a Hotel Accounting Package

Finance & Accounting Software

How to Navigate Payments in Hospitality

Payments Processing Software

7 Smart Ways to Generate Non-Room Revenue and Boost Loyalty

Revenue Management

2022 State of the Industry Report

Hotel Management Software

Forging Supportive Hospitality Technology Partnerships

Revenue Management

Labor Perfection Toolkit: 4-Step Labor Success Plan

Scheduling & Labor Management

Technology, Culture, and the New Hotel Guest Experience

Hotel Management Software

Hotel Labor Cost Index and Housekeeping Analysis Report

Scheduling & Labor Management

The Triangle for Sustainable Success PMS – CDM – CRS

Property Management Systems

Maximizing Your Property’s Full Potential

Property Management Systems

Hotel Technology Digitalization: Take the Next Steps

Revenue Management Systems