How Imlauer Hotels Connects Guest Reviews to Hotel Operations

Two Salzburg hotels replaced manual pricing and complex tools with automated revenue management. By switching to happyhotel, both now make faster decisions, reduce daily workload, and see measurable performance improvements.

Cloudbeds and Oolio Partner to Connect Hotel Stays, F&B and On-Property Revenue

New partnership links Cloudbeds with Oolio’s Bepoz, Swiftpos and Idealpos platforms, connecting guest stays with spending across restaurants, bars and other onsite venues.

750% ROI: The Mandala & hotelkit Housekeeping

The Mandala Hotel Berlin transformed its housekeeping operations with hotelkit, replacing time-consuming coordination and manual communication with digital workflows. The result: around 8 hours saved every day and one additional room cleaned per room attendant per day.

Ruby Group x hotelkit: Structured Growth Across 21+ Hotels

How Aura Hoteles is using Cloudbeds as the technology foundation for rapid expansion across Spain

Aura Hoteles is a technology-led hospitality company that grew from zero to six properties across Galicia within months of launching. With ambitions to expand across Spain and internationally, the group is using Cloudbeds as the foundation for a scalable, highly integrated operating model.

Pinemark: 35 years of doing hospitality their own way

Pinemark is a family-owned, 64-room hotel, guest house, and event space with more than 35 years of independent hospitality experience. With Cloudbeds, the team is bringing revenue, guest communication, training, and operations together in one place — leaving more time for the personal service that defines the brand.

Trianon Bonita Bay Saves Hours Each Week With a Faster, More User-Friendly PMS

The Hotelier’s Guide to Agentic AI: The Future of Hotel Operations

AI is reshaping how hotels manage everyday operations and guest interactions. This whitepaper explores how agentic AI and AI-powered concierge technology can move hotels beyond task automation toward more connected, responsive operations. It examines practical applications across booking, guest communication, check-in, service requests, upselling, and checkout. Featuring insights and real-world deployment experience from Yanolja Cloud Solution, the report offers a practical look at how hotels can adopt AI to simplify operations while delivering more responsive guest experiences.

How Bayerwaldhof Eases the Daily Guest Experience with Guestnet and a Solid PMS Connection

Calistoga Spa Hot Springs switches to Mews after 20–years on the same system

In-person onboarding helped the Napa Valley resort's front desk and housekeeping teams get comfortable fast

Stayntouch Achieves Level 4 Global Support Certification

Stayntouch Achieves Level 4 Global Support Certification

Outdoor travel stays strong in 2026 as AI enters trip planning

RMS releases the 2026 State of the Outdoor Accommodation Report

How Capilon Hotels Turns Guest Reviews Into Maintenance Tickets, Automatically, With MARA

Capilon Hotels runs a portfolio of independent boutique townhouse hotels across central London, with a lean team covering everything from reception to maintenance at every property. COO Sam Shepherd connected that team to MARA for reputation and guest intelligence, Mews as the PMS, and Flexkeeping for maintenance and housekeeping.

How Hotel Olden navigated a time‑sensitive PMS migration while preserving a luxury guest experience

First Central Hotel Suites Dubai Unifies Front Office and F&B to Speed Up Guest Service

524-room Dubai property connects operations across departments with Shiji's Daylight PMS and Infrasys POS

How Pachmair 1453 Cut Staff from 35 to 25 Without Losing Its Premium Edge

A full renovation, a nine figure investment in euros, and a complete rethink of what a hotel operation looks like: Pachmair 1453 didn't just update its rooms, it rebuilt its entire guest experience around one idea. If a leaner team can deliver a more personal stay, that's a result worth paying attention to for any hotelier weighing up where to invest next.