RMS partners with SUNY Niagara to prepare tech-ready hospitality graduates

Giving hospitality students hands-on experience with the technology powering modern operations

Sandos Hotels & Resorts: +20% Increase in Direct Bookings in Less Than a Year

Sandos Hotels & Resorts operates six all-inclusive hotels in Spain. Until October 2025, its digital presence in the Spanish market was overshadowed by the global Sandos Hotels & Resorts brand, which also includes properties in Mexico. Sandos.es did not exist as a standalone brand: it lacked a distinct identity, its booking engine was not tailored to the needs of the European—particularly the Spanish—market, and its website conversion rate was low. Direct bookings accounted for less than 5% of total reservations. In October 2025, Sandos partnered with Neobookings with a clear objective: to establish Sandos.es as a dedicated brand for the Spanish market, strengthen its direct booking strategy, and build long-term guest loyalty. One result stood out from day one: at no point did bookings decline during the transition. On the contrary, direct bookings have grown steadily and consistently since the new strategy was launched. Although Sandos has been working with Neobookings for less than a full season, the results already demonstrate the impact of a focused direct booking strategy.

HIA Launches 4 AI Features Built Natively into its Hospitality ERP

New AI-powered capabilities help hospitality teams work smarter, move faster, and gain deeper operational visibility.

HelloShift Releases First-Party Data on AI Voice Agent Performance Across Hotel Properties

15 months of real guest calls reveal that AI handles 75% of hotel phone traffic without human transfer -- and that a quarter of all calls arrive after front-desk hours

Cloudbeds and Vacatia Spotlight Open API-Powered Platform Extensibility at HITEC

At HITEC, Vacatia shared how Cloudbeds Open API helps connect proprietary workflows with a unified platform, reducing fragmentation and creating a foundation for future AI use cases.

Mews named preferred PMS supplier for Resorts of Ontario

Mews is the only property management system selected as a preferred supplier for Resorts of Ontario, giving the association's members access to modern, cloud-native hospitality technology.

Otherwander Soho selects Apaleo to power fully digital pod hotel concept

Adopting a middleware-led architecture built on Apaleo's open APIs, Otherwander Soho creates a fully digital guest journey and lays the foundation for a scalable, future-ready hospitality concept.

Capilon Hotels Moves to Fully Digital Operations with Flexkeeping by Mews

The London hotel group reports a 343% ROI following the rollout across all four properties

Introducing TRYBE Overnights: The Latest Feature from TRYBE Software

TRYBE software is proud to announce the launch of TRYBE Overnights, an overnight booking engine for spa-inclusive packages. Guests have the ability to book their overnight stay, treatments, dining and activities all in one centralised location.

Cloudbeds and Tripleseat Partner to Drive Efficiency and Revenue Across Group and Event Bookings

Two-way integration connects group sales to hotel operations, helping teams reduce manual work and manage room blocks, allotments, and pickup data in real time.

Cloudbeds and Journey launch strategic partnership to challenge dominant loyalty programs of chains and OTAs

The first-of-its-kind loyalty ecosystem gives Cloudbeds Collection properties new ways to grow direct bookings, deepen guest relationships, and compete at scale.

Aluna Resort Tulum rebuilds its entire operation on Mews to become a tech-forward boutique leader

Independent 78-room resort rebuilds its entire operation on Mews to automate workflows, elevate the guest experience and future-proof its technology stack

roommaster Brings AI-Powered Hospitality Technology to HITEC 2026

Booth 2931, a HITEC stage session, and the Lone Star Social after-party headline roommaster's presence at the industry's biggest technology event.

Cloudbeds Unveils Major Platform Upgrades Across Revenue, Operations, Data Intelligence, and AI Capabilities

Spring Release introduces new tools for group sales, bookable spaces, direct bookings, operations, financial reporting, and conversational AI.

2026 State of Hostels Report Reveals Pricing Pressure, Rising OTA Dominance, and Uneven Global Performance

Drawing on 32 million bookings across 180 countries, the annual benchmark highlights growing divergence between accommodation types, rising intermediary reliance, and mounting operational complexity across the global hostel sector.

roommaster to Host Lone Star Social, a Private Evening Reception for Independent Hoteliers During HITEC San Antonio 2026

roommaster Hosts Lone Star Social HITEC After Party 2026 for Independent Hoteliers