Operations 中受歡迎
最佳 Property Management Systems 的 2025
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
最佳 Staff Collaboration Tools 的 2025
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
最佳 Hotel Accounting Software 的 2025
Tools to manage your hotel's accounting, budgeting and financial planning.
Revenue Management 中受歡迎
最佳 Revenue Management Systems 的 2025
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
最佳 Channel Managers 的 2025
Distribute your inventory to hundreds of channels to boost occupancy.
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Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Marketing 中受歡迎
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Turn guest data into action with personalized offers, targeted communication, and automated workflows.
最佳 Booking Engine 的 2025
The eCommerce shopping cart for your hotel's website.
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Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Guest Experience 中受歡迎
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Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
最佳 Contactless Check-in 的 2025
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Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
WebRezPro
4.6 (219 评论)
Miguel, Marisa, Kevin + 27 more experts recommend WebRezPro
读 建议在 316 中排名第 9 位的 物业管理系统
WebRezPro™ 是一个强大的、基于云的物业管理系统,专为各种类型和规模的物业而设计。完全集成和自动化的解决方案通过简化和现代化日常运营,为住宿运营商节省了时间并增加了收入。
94% 推荐度,226 家酒店推荐
Bell - AI驅動的產品分析師
我分析了WebRezPro的產品評論、專家推薦、功能、定價、整合及其他資訊,以生成以下摘要。
酒店業者說
Hoteliers like WebRezPro for its diverse and easy-to-use system that integrates with numerous third-party platforms, enhancing both revenue management and operational efficiency. Users highlight the platform's capability for custom features and robust reporting tools, despite some experiencing slower performance with additional modules. The software's continuous updates, training videos, and responsive customer service make it a preferred choice, though improvements are needed in user interface aesthetics, mobile accessibility, and specific functionalities like group bookings and activity management.
合作夥伴說
Industry experts recommend WebRezPro for its versatile cloud-based capabilities, allowing hotel staff and management to operate from anywhere seamlessly. Notable features include extensive integration possibilities with over 125 partners, customizable tools for properties of any size, and specialized functions like group booking and advanced billing. The system's adaptability, ease of use, and consistent innovation make it particularly appealing for a wide range of accommodation types.
Miguel, Marisa, Kevin and 27 others
閱讀他們的推薦支持
反應迅速
Hoteliers often highlight WebRezPro's customer support as a strong point of the software. Reviewers note that the support team is generally accessible through multiple channels like chat, phone, and email, providing ease of communication. The responsiveness of customer support is frequently praised, with issues often being resolved promptly, which is crucial for uninterrupted hotel operations. Expertise among the support staff is another aspect mentioned, with many reviewers appreciating their technical knowledge and ability to assist with complex inquiries. Onboarding support is also positively received, aiding users in setting up and training with the system effectively. Moreover, WebRezPro provides a wealth of resources, including FAQs, tutorials, and documentation, which are found to be helpful by hoteliers seeking to understand and utilize the system fully.
Owner
2 个月前
已验证
... The company has fantastic customer support and will work with you to customize the software to your needs. It integrates very well with the GDS and the engineers did a great job to create a seamless ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... As a hotel veteran and hospitality technology expert I had the opportunity to try out many hotel PMS in the past 3 decades. I noticed that many famous PMS tend to be expensive but more importantly they notoriously provide terrible customer service. These PMS will gladly give you a ticket when you have an issue, but they rarely provide a resolution. What I really like about WebRezPro is the exceptional customer service. I never received a ticket with WebRezPro, but instead I received amazing customer service and solutions. I was a bit surprised at the beginning but later realized that this good service continued well after the setup process. The web-based PM has a very intuitive interface and I feel that the price is very affordable. Finally, WebRezPro provides a lot of APIs with many other vendors so you can customize your system according to the unique needs of each hotel. WebRezpro is an awesome PMS that we really like to recommend to our clients. The PMS offers a tons of features that are really intuitive and well designed. The training is fast making it very easy ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... As a hotel veteran and hospitality technology expert I had the opportunity to try out many hotel PMS in the past 3 decades. I noticed that many famous PMS tend to be expensive but more importantly they notoriously provide terrible customer service. These PMS will gladly give you a ticket when you have an issue, but they rarely provide a resolution. What I really like about WebRezPro is the exceptional customer service. I never received a ticket with WebRezPro, but instead I received amazing customer service and solutions. I was a bit surprised at the beginning but later realized that this good service continued well after the setup process. The web-based PM has a very intuitive interface and I feel that the price is very affordable. Finally, WebRezPro provides a lot of APIs with many other vendors so you can customize your system according to the unique needs of each hotel. WebRezpro is an awesome PMS that we really like to recommend to our clients. The PMS offers a tons of features that are really intuitive and well designed. The training is fast making it very easy for hotel experts and unexperienced hoteliers who never used a PMS before. WebRezPro saves hotel operators time and increases their revenue, all while being very user-friendly. WebRezPro's team is great to work with in general, and their support team is top-notch. They will help you achieve the customization and experience that you need, so make sure to let them know what you want. I remember being stuck trying to extract guest email on a daily basis and the lady help me setup the whole process, it was super easy and she was super friendly. Unlike other PMS, WebRezPro's team is always around to help if you have any questions or issues. I highly recommend WebRezPro PMS to our clients around the world. And if you get Carrie Goode as your account manager you will be lucky because she always available ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... As a hotel veteran and hospitality technology expert I had the opportunity to try out many hotel PMS in the past 3 decades. I noticed that many famous PMS tend to be expensive but more importantly they notoriously provide terrible customer service. These PMS will gladly give you a ticket when you have an issue, but they rarely provide a resolution. What I really like about WebRezPro is the exceptional customer service. I never received a ticket with WebRezPro, but instead I received amazing customer service and solutions. I was a bit surprised at the beginning but later realized that this good service continued well after the setup process. The web-based PM has a very intuitive interface and I feel that the price is very affordable. Finally, WebRezPro provides a lot of APIs with many other vendors so you can customize your system according to the unique needs of each hotel. WebRezpro is an awesome PMS that we really like to recommend to our clients. The PMS offers a tons of features that are really intuitive and well designed. The training is fast making it very easy for hotel experts and unexperienced hoteliers who never used a PMS before. WebRezPro saves hotel operators time and increases their revenue, all while being very user-friendly. WebRezPro's team is great to work with in general, and their support team is top-notch. They will help you achieve the customization and experience that you need, so make sure to let them know what you want. I remember being stuck trying to extract guest email on a daily basis and the lady help me setup the whole process, it was super easy and she was super friendly. Unlike other PMS, WebRezPro's team is always around to help if you have any questions ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... As a hotel veteran and hospitality technology expert I had the opportunity to try out many hotel PMS in the past 3 decades. I noticed that many famous PMS tend to be expensive but more importantly they notoriously provide terrible customer service. These PMS will gladly give you a ticket when you have an issue, but they rarely provide a resolution. What I really like about WebRezPro is the exceptional customer service. I never received a ticket with WebRezPro, but instead I received amazing customer service and solutions. I was a bit surprised at the beginning but later realized that this good service continued well after the setup process. The web-based PM has a very intuitive interface and I feel that the price is very affordable. Finally, WebRezPro provides a lot of APIs with many other vendors so you can customize your system according to the unique needs of each hotel. WebRezpro is an awesome PMS that we really like to recommend ...
查看完整评论Manager
9 个月前
已验证
... The Staff at Webrezpro are absolutely amazing. They always reply to any questions or issues I may have in a timely manner and always help me to resolve/learn what I need to know. ...
查看完整评论Manager
9 个月前
已验证
... Gosh, I really can't think of a thing! It is an amazing company and they stand behind everything they do. ...
查看完整评论Manager
9 个月前
已验证
... The Staff at Webrezpro are absolutely amazing. They always reply to any questions or issues I may have in a timely manner and always help me to resolve/learn what I need to know. ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many useful integrations with other services (very useful for accounting with QB) We are able to save time by transferring over our daily sales. This has saved us a lot of time and WRP makes this process very simple (although it does cost an extra fee). Most of the upgrades and software enhancements are at no extra cost. -Updated with features such as contactless check-in for guests during COVID-19 Pandemic. The software is continually able to be updated and tweaked and any issues that arise during an update are promptly ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many useful integrations with other services (very useful for accounting with QB) We are able to save time by transferring over our daily sales. This has saved us a lot of time and WRP makes this process very simple (although it does cost an extra fee). Most of the upgrades and software enhancements are at no extra cost. -Updated with features such as contactless check-in for guests during COVID-19 Pandemic. The software is continually able to be updated and tweaked and any issues that arise during an update are promptly resolved by the staff. -Works well with our staff, training new staff is a breeze with the online videos walking them through each section of WRP. The training videos cover most of the features and all we need to do is train staff on hotel relevant information which saves HR and management a great deal of time. -Many security options such as 2 ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many useful integrations with other services (very useful for accounting with QB) We are able to save time by transferring over our daily sales. This has saved us a lot of time and WRP makes this process very simple (although it does cost an extra fee). Most of the upgrades and software enhancements are at no extra cost. -Updated with features such as contactless check-in for guests during COVID-19 Pandemic. The software is continually able to be updated and tweaked and any issues that arise during an update are promptly resolved by the staff. -Works well with our staff, training new staff is a breeze with the online videos walking them through each section of WRP. The training videos cover most of the features and all we need to do is train staff on hotel relevant information which saves HR and management a great deal of time. -Many security options such as 2-factor ...
查看完整评论Manager
4 个月前
已验证
... 我喜欢这样一个事实,如果我在飞机上或吃午饭并且需要确认预订,程序会在几秒钟内计算数字并设置所有文件,我所要做的就是按下发送。我喜欢它,我可以在会议等时通过手机监控签到和签 ...
查看完整评论General Manager
9 个月前
已验证
... 你想知道我喜欢 WebRezPro 的哪些方面吗?绝对一切!在另外两家公司在该领域失败后,我们一直在寻找客户服务,我们绝对找到了最好的!我的时间和 WRP 始终正常运行对我的成功至关重要,如果我有任何问题(都是用户(我)错误)并打电话,有人接听,等待总是很短。三年来与我打交道的每个人都 ...
查看完整评论General Manager
9 个月前
已验证
... 你想知道我喜欢 WebRezPro 的哪些方面吗?绝对一切!在另外两家公司在该领域失败后,我们一直在寻找客户服务,我们绝对找到了最好的!我的时间和 WRP 始终正常运行对我的成功至关重要,如果我有任何问题(都是用户(我)错误)并打电话,有人接听,等待总是很短。三年来与我打交道的每个人都彬彬有礼、善解人意、耐心等待。就是最好的! ...
查看完整评论Marketing & /Sales
9 个月前
已验证
... WebRezPro 自定义报告中提供的地理细分信息很容易访问且很有价值。我喜欢在系统中对自己的报告进行风格化的能力。对于像我这样不是 tekkie 的老男孩来说,导航的便利性给我留下了特别深刻的印象。但最重要的是我收到的“帮助”请求的即时回复。例如,我在新西兰过冬,由于连接问题,不得不请求帮助和指导。尽管存在时差,但帮助始终是即时的。我喜欢这个操作系统! ...
查看完整评论Marketing & /Sales
9 个月前
已验证
... WebRezPro 自定义报告中提供的地理细分信息很容易访问且很有价值。我喜欢在系统中对自己的报告进行风格化的能力。对于像我这样不是 tekkie 的老男孩来说,导航的便利性给我留下了特别深刻的印象。但最重要的是我收到的“帮助”请求的即时回复。例如,我在 ...
查看完整评论Regional Operations Manager
4 个月前
已验证
... WebRezPro 是现代的并且与其他现代公司的产品很好地集成,非常易于使用和教授,并且足够可定制。但他们“绝对可以”的态度和非常乐于助人的团队是他们相对 ...
查看完整评论GM
4 个月前
已验证
... 我喜欢你需要的所有报告的数量,你永远不必担心必须通过令人困惑的页面来找到一小部分信息。该系统本身速度很快,也是我们使用过的最简单的系统。预订非常容易,办理登机手续非常快捷。我也喜欢这个,因为它让我们的客人对我们的财产更满意。 ...
查看完整评论Manager
4 个月前
已验证
... WebRezPro 价格实惠,但它是一个大联盟系统。我们已经使用这个系统很多年了。程序的稳定性和团队的服务都非常好!我/我们强烈推荐 WebRezPro。 ...
查看完整评论Guest Services
2 个月前
已验证
... 我们发现 WRP 非常易于使用,我们喜欢与其他预订网站集成的能力和支持,这使我们能够接触到更多潜在客户。我们发现 WRP 提供的支持非常快速、信息丰富,我们总是觉 ...
查看完整评论Office Manager
2 个月前
已验证
... 由于我们的公园内有大量的场地,我们经常会遇到 WRP 加载时间延长的问题,这可能很有挑战性。有几个页面我们根本无法访问,因为它们根本无法加载。此外,我们还遇到了一些小的可用性问题,例如上传的图像似乎保存成功,但并没有显示在预订门户上。这些问题影响了我们运营的整体效率,我们希望看到改进,使 WRP 更加用户友好,并能为像我们这样的高容量公园提供响应能力。此外,我们发现很难联系到熟悉我们公园独特运营或具体政策的人。虽然我们能够联系到支持人员,但由于我们的度假村的运营方式与其他度假村不同,他们往往不能完全理解我们的需求。例如,我们不会在抵达前分配场地或房间,而且我 ...
查看完整评论Office Manager
2 个月前
已验证
... 由于我们的公园内有大量的场地,我们经常会遇到 WRP 加载时间延长的问题,这可能很有挑战性。有几个页面我们根本无法访问,因为它们根本无法加载。此外,我们还遇到了一些小的可用性问题,例如上传的图像似乎保存成功,但并没有显示在预订门户上。这些问题影响了我们运营的整体效率,我们希望看到改进,使 WRP 更加用户友好,并能为像我们这样的高容量公园提供响应能力。此外,我们发现很难联系到熟悉我们公园独特运营或具体政策的人。虽然我们能够联系到支持人员,但由于我们的度假村的运营方式与其他度假村不同,他们往往不能完全理解我们的需求。例如,我们不会在抵达前分配场地或房间,而且我 ...
查看完整评论Resort Manager
1 个月前
已验证
... 该计划的价格几乎适合所有企业。该团队非常灵活,并与我们合作,针对我们的业务编写了不同的组件。该团队乐于助人,能够满足我们的需求。提 ...
查看完整评论自動化
協助
Hoteliers often appreciate the automation capabilities of WebRezPro for enhancing workflow efficiency. The system effectively automates several tasks such as billing and reporting, significantly reducing manual effort and human error. This streamlining of processes allows hotel operators to manage bookings, calculate figures, and handle paperwork with minimal intervention, providing convenience even in scenarios like traveling or dining. Additionally, features like the interactive calendar view prevent errors during room allocation, further exemplifying the system's reliability in automating key operations.
Owner
2 个月前
已验证
... WebRezPro does not currently have a very sophisticated yield management tool. The retail component of the software is a little clunky. It would also be great if they offered a spa booking platform. ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... As a hotel veteran and hospitality technology expert I had the opportunity to try out many hotel PMS in the past 3 decades. I noticed that many famous PMS tend to be expensive but more importantly they notoriously provide terrible customer service. These PMS will gladly give you a ticket when you have an issue, but they rarely provide a resolution. What I really like about WebRezPro is the exceptional customer service. I never received a ticket with WebRezPro, but instead I received amazing customer service and solutions. I was a bit surprised at the beginning but later realized that this good service continued well after the setup process. The web-based PM has a very intuitive interface and I feel that the price is very affordable. Finally, WebRezPro provides a lot of APIs with many other vendors so you can customize your system according to the unique needs of each hotel. WebRezpro is an awesome PMS that we really like to recommend to our clients. The PMS offers a tons of features that are really intuitive and well designed. The training is fast making it very easy for hotel experts and unexperienced hoteliers who never used a PMS before. WebRezPro saves hotel operators time and increases their revenue, all while being very user-friendly. WebRezPro's team is great to work with in general, and their support team is top-notch. They will help you achieve the customization and experience that you need, so make sure to let them know what you want. I remember being stuck ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... As a hotel veteran and hospitality technology expert I had the opportunity to try out many hotel PMS in the past 3 decades. I noticed that many famous PMS tend to be expensive but more importantly they notoriously provide terrible customer service. These PMS will gladly give you a ticket when you have an issue, but they rarely provide a resolution. What I really like about WebRezPro is the exceptional customer service. I never received a ticket with WebRezPro, but instead I received amazing customer service and solutions. I was a bit surprised at the beginning but later realized that this good service continued well after the setup process. The web-based PM has a very intuitive interface and I feel that the price is very affordable. Finally, WebRezPro provides a lot of APIs with many other vendors so you can customize your system according to the unique needs of each hotel. WebRezpro is an awesome PMS that we really like to recommend to our clients. The PMS offers a tons of features that are really intuitive and well designed. The training is fast making it very easy for hotel experts and unexperienced hoteliers who never used a PMS before. WebRezPro saves hotel operators time and increases their revenue, all while being very user-friendly. WebRezPro's team is great to work with in general, and their support team is top-notch. They will help you achieve the customization ...
查看完整评论Owner/Treasurer
9 个月前
已验证
... Great customer service, always very helpful whenever we call. So easy to use and understand, even for new employees. They are always one step ahead with up to date tools and needs. We have been ...
查看完整评论Owner/Treasurer
9 个月前
已验证
... Great customer service, always very helpful whenever we call. So easy to use and understand, even for new employees. They are always one step ahead with up to date tools and needs. We have been ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many useful integrations with other services (very useful for accounting with QB) We are able to save time by transferring over our daily sales. This has saved us a lot of time and WRP makes this process very simple (although it does cost an extra fee). Most of the upgrades and software enhancements are at no extra cost. -Updated with features such as contactless check-in for guests during COVID-19 Pandemic. The software is continually able to be updated and tweaked and any issues that arise during an update are promptly resolved by the staff. -Works well with our staff, training new staff is a breeze with the online videos walking them through each section of WRP. The training videos cover most of the features and all we need to do is train staff on hotel relevant information which saves HR and management a great deal of time. -Many security options such as 2-factor authentication for users, so we always feel safe. Since everything ...
查看完整评论Principal & CEO
2 个月前
已验证
... Webrez pro 是将 AirBnb 和智能锁集成到我们的 4 单元 airbnb 租赁中的绝佳解决方案。客房服务易于管理,支持响应迅速。 ...
查看完整评论Regional Operations Manager
4 个月前
已验证
... 与 WRP 打交道最令人惊讶的部分是他们多么渴望接受改进建议并实际贯彻执行。此 PMS 开始时比我们使用的或与购物时相比要好得多,但在与他们合作的近三年中,我们一直在不断改进,并对我们的建议做出响应。惊人。 ...
查看完整评论GM
4 个月前
已验证
... 我喜欢你需要的所有报告的数量,你永远不必担心必须通过令人困惑的页面来找到一小部分信息。该系统本身速度很快,也是我们使用过的最简单的系统。预订非常容易,办理登机手续非常快捷。我也喜欢这个,因为它让我们的客人对我们的财产更满意。 ...
查看完整评论Office Manager
2 个月前
已验证
... 我们经营一家短期度假租赁公司,使用 Webrezpro 已有 10 多年。它允许我们将日历与其他各种平台集成,以便我们轻松管理预订流程。这家公 ...
查看完整评论Reservations Manager
1 个月前
已验证
... 客户服务太棒了!我有自己的个人客户经理,他无所不知,可以处理我更复杂的查询,但在一分钟内,我就可以与技术服务人员交谈一些简单的事情,而且通常在 5 分钟内就搞定了。我喜欢这个系统;我从来没有遇到过更新或系统崩溃的问题。它有一个简单的用户界面,可以很好地与 Airbnb 和 VRBO 链接。我设置了电子邮件模板,预订时会自动进行信用卡付款。 ...
查看完整评论Reservations Manager
1 个月前
已验证
... 客户服务太棒了!我有自己的个人客户经理,他无所不知,可以处理我更复杂的查询,但在一分钟内,我就可以与技术服务人员交谈一些简单的事情,而且通常在 5 分钟内就搞定了。我喜欢这个系统;我从来没有遇到过更新或系统崩溃的问题。它有一个简单的用户界面,可以很好地与 Airbnb 和 VRB ...
查看完整评论Reservations Manager
1 个月前
已验证
... 我希望将时间表发送给我的清洁工 - 不仅让他们查看链接,还可以收到通知。类似 Turnover Airbnb 的东西。希望这个系统至少与 Turnover 兼容(目前还不兼容)对于信用卡到期日期,我希望只需更新新的到期日期,但必须再次从客人那里获取所有信用卡信息。这样就不仅仅是一封简单的电子邮件,还必须通过电话获取信用卡号码和 CVV。我的客人有时会怀疑他们必须再次提供所有信息。 ...
查看完整评论management
1 个月前
已验证
... 在迭代日历视图中,可以查看所选的单元类型,因此现在您只有您选择的特定房间类型,并且在切换当前或未来日期的房间时不会出现人为错误。 ...
查看完整评论整合
基礎
Hoteliers often highlight WebRezPro's integrations as one of its key strengths, emphasizing the platform's ability to connect seamlessly with a wide range of third-party systems such as global distribution systems (GDS) and popular online booking sites like Airbnb. Users appreciate the ease of setting up these integrations and note that they are generally reliable, with few syncing issues. This capability allows for efficient management across multiple interfaces and enhances the platform's overall functionality, as hoteliers can customize integrations to meet specific property needs. However, some hoteliers mention occasional inconsistencies, suggesting room for improvement in expanding the breadth and reliability of available integrations, particularly with payment gateways and marketing tools.
Owner
2 个月前
已验证
... The company has fantastic customer support and will work with you to customize the software to your needs. It integrates very well with the GDS and the engineers did a great job to create a seamless ...
查看完整评论Owner
2 个月前
已验证
... The company has fantastic customer support and will work with you to customize the software to your needs. It integrates very well with the GDS and the engineers did a great job to create a seamless ...
查看完整评论General Manager
12 个月前
已验证
... Software stills feels like it needs support from time to time to fix a small error. Nothing major but support is always there fast. Better group block interface would be nice too. ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... Exceptional customer service, very intuitive interface, affordable, APIs ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many useful ...
查看完整评论Principal & CEO
2 个月前
已验证
... Webrez pro 是将 AirBnb 和智能锁集成到我们的 4 单元 airbnb 租赁中的绝佳解决方案。客房服务易于管理,支持响应迅速。 ...
查看完整评论Marketing & /Sales
9 个月前
已验证
... WebRezPro 自定义报告中提供的地理细分信息很容易访问且很有价值。我喜欢在系统中对自己的报告进行风格化的能力。对于像我这样不是 tekkie 的老男孩来说,导航的便利性给我留下了特别深刻的印象。但最重要的是我收到的“帮助”请求的即时回复。例如,我在新西兰过冬,由于连接问题,不 ...
查看完整评论Manager
9 个月前
已验证
... 客户服务及时而出色。系统多样,但易于使用。价格非常合理。WebRezPro 不断升级、改进和添加新功能,以便平台始终与最新技术保持同步。WebRezPro 提供多种与平台集成的功能。 ...
查看完整评论Lodging Manager
3 个月前
已验证
... WRP 非常用户友好,可以满足每家酒店的需求。客户服务非常负责且乐于助人。定期更新系统以提供更好的体验。创新。倾听客户需求。良好的沟通,定期通过电子邮件更新新功能和集成。他们与各种各样的公司合作并进行集成,并且集成的入职培训总是处理得非常好且迅速。 ...
查看完整评论Reservations Manager
1 个月前
已验证
... 我希望将时间表发送给我的清洁工 - 不仅让他们查看链接,还可以收到通知。类似 Turnover Airbnb 的东西。希望这个系统至少与 Turnover ...
查看完整评论Curator
1 个月前
已验证
... 我们是 WebRezPro 的长期用户。我们之所以选择这家公司及其平台,是因为它是一家加拿大公司(我们相信尽可能支持本地公司),平台易于使用,用户界面简单但功能强大,而且支持团队似乎非常强大。我们对平台本身及其功能非常满意。但超出我们预期的(一开始他们的预期就很高)是支持团队。支持非常出色 - 团队竭尽全力帮助我们完成从基础到两家度假村物业更复杂的功能的所有工作。我们对团队和产品非常满意。我们还欣赏报告模块和提供预订引擎链接的机会,该链接在桌面和移动环境中都很强大。设计团队继续升级功能以跟上消费者的需求,并添加在日常度假村运营中非常有用的选项。最重要的是,我们相信这个团队会把我们的最大利益放在心上,并考虑实际运营需要处理多种收入来源的旅游业务是什么样子。我们的两家酒店中,有一家是精品酒店,只有 6 间客房,因此拥有可扩展的付款方式对我们来说至关重要。我们希望能够为客人提供绝佳的体验,而不必为只有更大的酒店才提供的解决方案付费。谢谢 WebRezPro! ...
查看完整评论價值
平衡
Hoteliers often highlight that WebRezPro offers excellent value for money. They appreciate the affordability of the system while recognizing it as a high-end solution. Users consistently point out the system's cost-effectiveness, especially in comparison to its competitors, praising its ability to deliver significant benefits aligned with its pricing. The investment in the software is deemed worthwhile due to its comprehensive features, which include robust booking and reporting functionalities. Furthermore, hoteliers appreciate the transparent pricing model, noting the absence of hidden fees. Overall, the platform's value is underscored by its capability to support hotel operations efficiently and affordably.
Front Desk Agent
3 个月前
已验证
... It is very reader friendly It works really fast and is efficient All elements are beneficial to business clientele ...
查看完整评论Front Desk Agent
3 个月前
已验证
... It is very reader friendly It works really fast and is efficient All elements are beneficial to business clientele ...
查看完整评论Front Desk Agent
3 个月前
已验证
... It is very reader friendly It works really fast and is efficient All elemen ...
查看完整评论Assistant General Manager
9 个月前
已验证
... 对我来说,可以改善和维护客房服务选项。如果您将一个房间添加到维护可用性中,并且在过期日期,它应该在它被删除之前向您发送消息或询问,而无需您清除此问题。报告,它们有许多报告,您可以通过选择不同的日期来构建它们,但是,它们不会按月或按年进行,或者 ...
查看完整评论Manager
9 个月前
已验证
... The Staff at Webrezpro are absolutely amazing. They always reply to any questions or issues I may have in a timely manner and always help me to resolve/learn what I need to know. ...
查看完整评论Owner/Treasurer
9 个月前
已验证
... Great customer service, always very helpful whenever we call. So easy to use and understand, even for new employees. They are always one step ahead with up to date tools and needs. We have been using Webrezpro for 11 ...
查看完整评论GM
4 个月前
已验证
... 我喜欢你需要的所有报告的数量,你永远不必担心必须通过令人困惑的页面来找到一小部分信息。该系统本身速度很快,也是我们使用过的最简单的系统。预订非常容易,办理登机手续非常快捷。我也喜欢这个,因为它让我们的客人对我们的财产更满意。 ...
查看完整评论Manager
4 个月前
已验证
... WebRezPro 价格实惠,但它是一个大联盟系统。我们已经使用这个系统很多年了。程序的稳定性和团队的服务都非常好!我/我们强烈推荐 WebRezPro。 ...
查看完整评论Manager
4 个月前
已验证
... WebRezPro 价格实惠,但它是一个大联盟系统。我们已经使用这个系统很多年了。程序的稳定性和团队的服务都非常好!我/我们强烈推荐 WebRezPro。 ...
查看完整评论Manager
4 个月前
已验证
... WebRezPro 价格实惠,但它是一个大联盟系统。我们已经使用这个系统很多年了。程序的稳定性和团队的服务都非常好!我/我们强烈推荐 WebRezPro。 ...
查看完整评论Manager
9 个月前
已验证
... 我们有两个 WebRezPro 帐户。其中一个帐户还使用活动引擎,这可能会降低平台的速度,因为它比没有活动引擎的帐户慢得多。WebRezPro 支持团队已经在调查这个问题,我相信他们很快就会纠正这个问题。更新 - 使用活动引擎的帐户仍然明显变慢,但没有以前那么糟糕了。WebRezPro 已经开始向我们提供额外收费的自定义功能,这对我们来说是一个巨大的改变!现在,当我们被竞争平台诱惑而切换到平台以获得更多或更好的功能时,我们可以将这些功能带到 ...
查看完整评论Office Manager
2 个月前
已验证
... WRP 团队始终积极响应并全心投入,始终帮助我们解决出现的具体问题。他们不仅倾听我们的需求,还积极开发新功能,确保程序不断发展并无缝满足我们的独特需求。他们对 ...
查看完整评论Office Manager
2 个月前
已验证
... WRP 团队始终积极响应并全心投入,始终帮助我们解决出现的具体问题。他们不仅倾听我们的需求,还积极开发新功能,确保程序不断发展并无缝满足我们的独特需求。他们对客户支持和创新的承诺产生了真正的影响,我们非常感谢他们量身定制解决方案以帮助我们取得成功。我们特别看重的一项功能是能够轻松更改系统内的各种细 ...
查看完整评论Memory Curator
1 个月前
已验证
... * 我总是能够联系到技术支持人员,他们也总是能够快速帮助我解决问题。 *服务始终热情周到。 *入职服务人员提供了很好的建议并提供了帮助。 *我们的客户代表 Hanna ...
查看完整评论功能
發展中
Hoteliers often praise WebRezPro for its robust functionality. The software excels in handling core features such as bookings, reporting, and key tasks crucial to property management. Users appreciate the system's reliability, as they rarely encounter bugs, crashes, or downtime. However, some users have noted challenges with scalability and certain advanced features, indicating room for improvement. Customization options are offered, making it adaptable to specific workflows and templates, which is highly valued by users. Insights and reporting capabilities are comprehensive, although some hoteliers suggest these could be more user-friendly. Overall, WebRezPro is noted for providing all essential tools expected from a property management system, with effective automation that simplifies processes like billing and reporting.
Owner
2 个月前
已验证
... The company has fantastic customer support and will work with you to customize the software to your needs. It integrates very well with the GDS and the engineers did a great job to create a seamless ...
查看完整评论Front Desk Agent
3 个月前
已验证
... It is very reader friendly It works really fast and is efficient All elemen ...
查看完整评论Front Desk Agent
3 个月前
已验证
... It is very reader friendly It works really fast and is efficient All elemen ...
查看完整评论Front Desk Agent
3 个月前
已验证
... It is very reader friendly It works really fast and is efficient All elemen ...
查看完整评论Front Desk Agent
3 个月前
已验证
... It is very reader friendly It works really fast and is efficient All elemen ...
查看完整评论General Manager
12 个月前
已验证
... Used Webrezpro for over 5 years. Always fantastic service. Feel like I get small family business support with these guys and highly recommend them. Used them for two hotels so far. ...
查看完整评论Assistant General Manager
9 个月前
已验证
... 我喜欢这样一个事实,即每次我们带来差异或错误时,他们都会帮助修复它并及时回复我们。他们的回答总是积极的,并帮助我们找到解决方案。我喜欢我们可以打电话给他们,或者给他们发电子邮件,他们总是会回复我们。他们多次帮助我们进行培训,或了解管理设置,以便更好地为我们服务。我们从会计的角度询问了对我们非常重要的特定报告,他们打开了一张票来帮助我们构建这些报告。 ...
查看完整评论Assistant General Manager
9 个月前
已验证
... 我喜欢这样一个事实,即每次我们带来差异或错误时,他们都会帮助修复它并及时回复我们。他们的回答总是积极的,并帮助我们找到解决方案。我喜欢我们可以打电话给他们,或者给他们发电子邮件,他们总是会回复我们。他们多次帮助我们进行培训,或了解管理设置,以便更好地为我们服务。我们从会计的角度询 ...
查看完整评论Assistant General Manager
9 个月前
已验证
... 我喜欢这样一个事实,即每次我们带来差异或错误时,他们都会帮助修复它并及时回复我们。他们的回答总是积极的,并帮助我们找到解决方案。我喜欢我们可以打电话给他们,或者给他们发电子邮件,他们总是会回复我们。他们多次帮助我们进行培训,或了解管理设置,以便更好地为我们服务。我们从会计的角度询 ...
查看完整评论Assistant General Manager
9 个月前
已验证
... 对我来说,可以改善和维护客房服务选项。如果您将一个房间添加到维护可用性中,并且在过期日期,它应该在它被删除之前向您发送消息或询问,而无需您清除此问题。报告,它们有许多报告,您可以通过选择不同的日期来构建它们,但是,它们不会按月或按年进行,或者与前几年的相同时间范围进行比较。 ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... As a hotel veteran and hospitality technology expert I had the opportunity to try out many hotel PMS in the past 3 decades. I noticed that many famous PMS tend to be expensive but more importantly they notoriously provide terrible customer service. These PMS will gladly give you a ticket when you have an issue, but they rarely provide a resolution. What I really like about WebRezPro is the exceptional customer service. I never received a ticket with WebRezPro, but instead I received amazing customer service and solutions. I was a bit surprised at the beginning but later realized that this good service continued well after the setup process. The web-based PM has a very intuitive interface and I feel that the price is very affordable. Finally, WebRezPro provides a lot of APIs with many other vendors so you can customize your system according to the unique needs of each hotel. WebRezpro is an awesome PMS that we really like to recommend to our clients. The PMS offers a tons of features that are really intuitive and well designed. The training is fast making it very easy for hotel experts and unexperienced hoteliers who never used a PMS before. WebRezPro saves hotel operators time and increases their revenue, all while being very user ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... As a hotel veteran and hospitality technology expert I had the opportunity to try out many hotel PMS in the past 3 decades. I noticed that many famous PMS tend to be expensive but more importantly they notoriously provide terrible customer service. These PMS will gladly give you a ticket when you have an issue, but they rarely provide a resolution. What I really like about WebRezPro is the exceptional customer service. I never received a ticket with WebRezPro, but instead I received amazing customer service and solutions. I was a bit surprised at the beginning but later realized that this good service continued well after the setup process. The web-based PM has a very intuitive interface and I feel that the price is very affordable. Finally, WebRezPro provides a lot of APIs with many other vendors so you can customize ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... As a hotel veteran and hospitality technology expert I had the opportunity to try out many hotel PMS in the past 3 decades. I noticed that many famous PMS tend to be expensive but more importantly ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... As a hotel veteran and hospitality technology expert I had the opportunity to try out many hotel PMS in the past 3 decades. I noticed that many famous PMS tend to be expensive but more importantly they notoriously provide terrible customer service. These PMS will gladly give you a ticket when you have an issue, but they rarely provide a resolution. What I really like about WebRezPro is the exceptional customer service. I never received a ticket with WebRezPro, but instead I received amazing customer service and solutions. I was a bit surprised at the beginning but later realized that this good service continued well after the setup process. The web-based PM has a very intuitive interface and I feel that the price is very affordable. Finally, WebRezPro provides a lot of APIs with many other vendors so you can customize your system according to the unique needs of each hotel. WebRezpro is an awesome PMS that we really like to recommend to our clients. The PMS offers a tons ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... As a hotel veteran and hospitality technology expert I had the opportunity to try out many hotel PMS in the past 3 decades. I noticed that many famous PMS tend to be expensive but more importantly ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many useful integrations with other services (very useful for accounting with QB) We are able to save time by transferring over our daily sales. This has saved us a lot of time and WRP makes this process very simple (although it does cost an extra fee). Most of the upgrades and software ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many useful integrations with other services (very useful for accounting with QB) We are able to save time by transferring over our daily sales. This has saved us a lot of time and WRP makes this process very simple (although it does cost an extra fee). Most of the upgrades and software enhancements are at no extra cost. -Updated with features such as contactless check-in for guests during COVID-19 Pandemic. The software is continually able to be updated and tweaked and any issues that arise during an update are promptly resolved by the staff. -Works well with our staff, training new staff is a breeze with the online videos walking them through each section of WRP. The training videos cover most of the features and all we need to do is train staff on hotel relevant information which saves HR and management a great deal of time. -Many security ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many useful integrations with other services (very useful for accounting with QB) We are able to save time by transferring over our daily sales. This has saved us a lot of time and WRP makes this process very simple (although it does cost an extra fee). Most of the upgrades and software enhancements are at no extra cost. -Updated with features such as contactless check-in for guests during COVID-19 Pandemic. The software is continually able to be updated and tweaked and any issues that arise during an update are promptly resolved by the staff. -Works well with our staff, training new staff is a breeze with the online videos walking them through each section of WRP. The training videos cover most of the features and all we need to do is train staff on hotel relevant information which saves HR and management a great deal of time. -Many security options such as 2-factor authentication for users, so we always feel safe. Since everything is online, it is very accessible but we need to ensure security and we have never felt like security is an issue with WRP. -Everything is tracked by the user so we have a clear record and it is easy to find the relevant people if any issues are brought up. There is a log of any changes that are made on each reservation ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many useful integrations with other services (very useful for accounting with QB) We are able to save time by transferring over our daily sales. This has saved us a lot of time and WRP makes this process very simple (although it does cost an extra fee). Most of the upgrades and software enhancements are at no extra cost. -Updated with features such as contactless check-in for guests during COVID-19 Pandemic. The software is continually able to be updated and tweaked and any issues that arise during an update are promptly resolved by the staff. -Works well with our staff, training new staff is a breeze with the online videos walking them through each section of WRP. The training videos cover most of the features and all we need to do is train staff on hotel relevant information which saves HR and management a great deal of time. -Many security options such as 2-factor authentication for users, so we always feel safe. Since everything is online, it is very accessible but we need to ensure security and we have never felt like security is an issue with WRP. -Everything is track ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many useful integrations with other services (very useful for accounting with QB) We are able to save time by transferring over our daily sales. This has saved us a lot of time and WRP makes this process very simple (although it does cost an extra fee). Most of the upgrades and software enhancements are at no extra cost. -Updated with features such as contactless check-in for guests during COVID-19 Pandemic. The software is continually able to be updated and tweaked and any issues that arise during an update are promptly resolved by the staff. -Works well with our staff, training new staff is a breeze with the online videos walking them through each section of WRP. The training videos cover most of the features and all we need to do is train staff on hotel relevant information which saves HR and management a great deal of time. -Many security options such as 2-factor authentication for users, so we always feel safe. Since everything is online, it is very accessible but we need to ensure security and we have never felt like security is an issue with WRP. -Everything is tracked by the user so we have a clear record and it is easy to find the relevant people if any issues are brought up. There is a log of any changes that are made on each reservation so we can easily follow every reservation and its changes. -Overall a fantastic software that is continually evolving ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specific ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many useful integrations with other services (very useful for accounting with QB) We are able to save time by transferring over our daily sales. This has saved us a lot of time and WRP makes this process very simple (although it does cost an extra fee). Most of the upgrades and software enhancements are at no extra cost. -Updated with features such as contactless check-in for guests during COVID-19 Pandemic. The software is continually able to be updated and tweaked and any issues that arise during an update are promptly resolved by the staff. -Works well with our staff, training new staff is a breeze with the online videos walking them through each section of WRP. The training videos cover most of the features and all we need to do is train staff on hotel relevant information which saves HR and management a great deal of time. -Many security options such as 2-factor authentication for users, so we always feel safe. Since everything is online, it is very accessible but we need to ensure security and we have never felt like security is an issue with WRP. -Everything is tracked ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many ...
查看完整评论Assistant General Manager
9 个月前
已验证
... There are various features that we would like to see added and have been throughout our experience with WRP. The main one we are still waiting for is to be able to book multiple room types on one ...
查看完整评论Principal & CEO
2 个月前
已验证
... Webrez pro 是将 AirBnb 和智能锁集成到我们的 4 单元 airbnb 租赁中的绝佳解决方案。客房服务易于管理,支持响应迅速。 ...
查看完整评论Office Assitant
2 个月前
已验证
... VRBO 接口实现并不是我最喜欢编程的。即使在 Beta 测试完成后,仍有不少错误。 VRBO 似乎很像 Airbnb,只是希望 Webrezpro 中的设置相同。 ...
查看完整评论Regional Operations Manager
4 个月前
已验证
... WebRezPro 是现代的并且与其他现代公司的产品很好地集成,非常易于使用和教授,并且足够可定制。但他们 ...
查看完整评论Regional Operations Manager
4 个月前
已验证
... 与 WRP 打交道最令人惊讶的部分是他们多么渴望接受改进建议并实际贯彻执行。此 PMS 开始时比我们使用的或与 ...
查看完整评论GM
4 个月前
已验证
... 我喜欢你需要的所有报告的数量,你永远不必担心必须通过令人困惑的页面来找到一小部分信息。该系统本身速度很快,也是我们使用过的最简单的系统。预订非常容易,办理登机手续非常快捷。我也喜欢这个,因为它让我们的客人对我们的财产更满意。 ...
查看完整评论GM
4 个月前
已验证
... 我喜欢你需要的所有报告的数量,你永远不必担心必须通过令人困惑的页面来找到一小部分信息。该系统本身速度很快,也是我们使用过的最简单的系统。预订非常容易,办理登机手续非常快捷。我也喜欢这个,因为它让我们的客人对我们的财产更满 ...
查看完整评论Manager
4 个月前
已验证
... WebRezPro 价格实惠,但它是一个大联盟系统。我们已经使用这个系统很多年了。程序的稳定性和团队的服务都非常好!我/我们强烈推荐 WebRezPro。 ...
查看完整评论Store Manager
4 个月前
已验证
... 使用 Webrez,我们几乎可以为我们的旅馆和客人做所有事情。 - 易于预订 - 随时打印报告 - 制作组投资组合 - 入住或退房变 ...
查看完整评论Manager
9 个月前
已验证
... 我们有两个 WebRezPro 帐户。其中一个帐户还使用活动引擎,这可能会降低平台的速度,因为它比没有活动引擎的帐户慢得多。WebRezPro 支持团队已经在调查这个问题,我相信他们很快就会纠正这个问题。更新 - 使用活动引擎的帐户仍然明显变慢,但没有以前那么糟糕了。WebRezPro 已经开始向我们提供额 ...
查看完整评论Owner
4 个月前
已验证
... 每次我在 iPhone 和 Mac 上打开 WebRezPro 时都必须重新登录,而这两款设备的安全性都很高,这让我抓狂,尤其是当我试图在 iPhone 上预订时 ...
查看完整评论Lodging Manager
3 个月前
已验证
... 建立团体预订可以更易于使用和更稳定。模板应该允许更多创意添加图片和字体以及一般设计。使用 html 代码对大多数人来说不是一种选择,而且模板上显示的方式通常与使用时显示的方式不同。在预订的收费字段中,如果您不小心使用鼠标上的滚动按钮,它将更改金额。这种情况一直在发生,我们的会计部门必须发现这个问题并让我们事后修复它。我们曾询问过是否将 ...
查看完整评论Lodging Manager
3 个月前
已验证
... 建立团体预订可以更易于使用和更稳定。模板应该允许更多创意添加图片和字体以及一般设计。使用 html 代码对大多数人来说不是一种选择,而且模板上显示的方式通常与使用时显示的方式不同。在预订的收费字段中,如果您不小心使用鼠标上的滚动按钮,它将更改金额。这种情况一直在发生,我们的会计部门必须发现这个问题并让我们事后修复它。我们曾询问过是否将其改回不这样做,但我们被告知这不是可以更改的事情。我不明白为什么一开始要添加它。 ...
查看完整评论Office Manager
2 个月前
已验证
... 我们经营一家短期度假租赁公司,使用 Webrezpro 已有 10 多年。它允许我们将日历与其他各种平台集成,以便我们轻松管理预订流程。这家公司最大的优点是支持团队。如果您有问题,他们会在短时间内给您答复,让流程继续进行。如果无法快速回答,他们会与您一起寻找解决方案。强烈推荐! ...
查看完整评论Manager, Group Sales
2 个月前
已验证
... >易于使用>预订引擎对客人非常有用,并且与预订联系紧密。>仪表板简单易懂>自定义报告非常棒 ...
查看完整评论Manager, Group Sales
2 个月前
已验证
... >易于使用>预订引擎对客人非常有用,并且与预订联系紧密。>仪表板简单易懂>自定义报告非常棒 ...
查看完整评论Manager, Group Sales
2 个月前
已验证
... >易于使用>预订引擎对客人非常有用,并且与预订联系紧密。>仪表板简单易懂>自定义报告非常棒 ...
查看完整评论Manager, Group Sales
2 个月前
已验证
... >易于使用>预订引擎对客人非常有用,并且与预订联系紧密。>仪表板简单易懂>自定义报告非常棒 ...
查看完整评论Office Manager
2 个月前
已验证
... WRP 团队始终积极响应并全心投入,始终帮助我们解决出现的具体问题。他们不仅倾听我们的需求,还积极开发新功能,确保程序不断发展并无缝满足我们的独特需求。他们对客户支持和创新的承诺产生了真正的影响,我们非常感谢他们量身定制解决方案以帮助我们取得成功。我们特别看重的一项功能是能够轻松更改系统内的各种细节和选项,使我们能够根据特定需求进行调整。这种灵活性增强了我们 ...
查看完整评论Office Manager
2 个月前
已验证
... WRP 团队始终积极响应并全心投入,始终帮助我们解决出现的具体问题。他们不仅倾听我们的需求,还积极开发新功能,确保程序不断发展并无缝满足我们的独特需求。他们对客户支持和创新的承诺产生了真正的影响,我们非常感谢他们量身定制解决方案以帮助我们取得成功。我们特别看重的一项功能是能够轻松更改系统内的各种细节和选项,使我们能够根据特定需求进行调整。这种灵活性增强了我们的整体体验,并确保我们能够高效地管理运营。 ...
查看完整评论Office Manager
2 个月前
已验证
... WRP 团队始终积极响应并全心投入,始终帮助我们解决出现的具体问题。他们不仅倾听我们的需求,还积极开发新功能,确保程序不断发展并无缝满足我们的独特需求。他们对客户支持和创新的承诺产生了真正的影响,我们非常感谢他们量身定制解决方案以帮助我们取得成功。我们特别看重的一项功能是能够轻松更改系统内的各种细节和选项,使我们能够根据特定需求进行调整。这种灵活性增强了我们的整体体验,并确保我们能够高效地管理运营。 ...
查看完整评论Revenue Manager
1 个月前
已验证
... 预订引擎可以改进,使其外观更美观、更现代。有时,小型酒店也很难满足图像要求。WebRez Pro 提供了一个可靠的平台,具有众多功能,可简化酒店管理。但是,有些地方需要改进,可以显著提高用户体验和功能。首先,用户界面 (UI) 虽然功能齐全,但更现代、更直观的设计可以带来好处。导航有时会让人感觉很麻烦,尤其是对于新用户来说。简化菜单布局和添加可自定义的仪表板将使日常操作更加高效。其次,报告功能很全面,但可以更加用户友好。允许在报告生成中进行更多自定义,例如拖放字段,将使用户能够根据自己的特定需求定制报告,而无需高级技术知识。与第三方工具的集成是一个强项,但偶尔会出现不一致的情况。提高这些集成的可靠性和广度,尤其是与流行的支付网关和营销平台的集成,可以大大提高运营效率。客户支持团队通常反应迅速,但复杂问题的等待时间可能很长。实现实时聊天功能以更快地解决问题或通过更详细的指南和视频教程扩展知识库,可以让用户独立解决小问题。最后,移动应用程序可以更加强大。添加离线模式和更广泛的功能等功能将使员工能够更灵活地管理预订和入住。总体而言,虽然 WebRez Pro 是一个可靠的系统,但这些增强功能可以提高其可用性和客户满意度。 ...
查看完整评论Reservations Manager
1 个月前
已验证
... 客户服务太棒了!我有自己的个人客户经理,他无所不知,可以处理我更复杂的查询,但在一分钟内,我就可以与技术服务人员交谈一些简单的事情,而且通常在 5 分钟内就搞定了。我喜欢这个系统;我从来没有遇到过更新或系统崩溃的问 ...
查看完整评论Curator
1 个月前
已验证
... 我们是 WebRezPro 的长期用户。我们之所以选择这家公司及其平台,是因为它是一家加拿大公司(我们相信尽可能支持本地公司),平台易于使用,用户界面简单但功能强大,而且支持团队似乎非常强大。我们对平台本身及其功能非常满意。但超出我们预期的(一开始他们的预期就很高)是支持团队。支持非常出色 - 团队竭尽全力帮助我们完成从基础到两家度假村物业更复杂的功能的所有工作。我们对团队和产品非常满意。我们还欣赏报 ...
查看完整评论member, LLC
1 个月前
已验证
... 虽然有很多定制化功能,但如果能再多一些就更好了。我们拥有一处非常独特的房产,我们需要定制许多细节。例如登记和其他文件。如果能在预订选项中添加更多缩略图/照片,那就太好了。 ...
查看完整评论management
1 个月前
已验证
... 在迭代日历视图中,可以查看所选的单元类型,因此现在您只有您选择的特定房间类型,并且在切换当前或未来日期的房间时不会出现人为错误。 ...
查看完整评论Revenue Consultant
30 天前
已验证
... WebRezPro 易于使用、价格合理,并且拥有一支优秀的支持团队,他们反应迅速、知识渊博。报告功能也是一大优势,因为我 ...
查看完整评论使用者介面
功能性
Hoteliers often find the user interface of WebRezPro effective but with areas needing enhancement. Their feedback indicates that navigating menus and features is generally straightforward, suggesting ease of navigation. However, many mention that while the user interface is functional, it could benefit from a more modern and intuitive design to improve visual appeal. Responsiveness is noted as an area that could be optimized, as some users have mentioned experiencing lag. Customizability is highlighted as a positive aspect; however, increased flexibility would further benefit users looking to tailor their experience. The clarity of information seems satisfactory as users appreciate the straightforward presentation of data. While the system is relatively intuitive for users with experience, first-time users might require training, indicating room for improved usability. Additionally, many users express a desire for better mobile compatibility, reflecting the growing need for mobile-responsive platforms.
Owner
2 个月前
已验证
... The company has fantastic customer support and will work with you to customize the software to your needs. It integrates very well with the GDS and the engineers did a great job to create a seamless ...
查看完整评论Owner
2 个月前
已验证
... WebRezPro does not currently have a very sophisticated yield management tool. The retail component of the software is a little clunky. It would also be great if they offered a spa booking platform. ...
查看完整评论Owner
2 个月前
已验证
... The company has fantastic customer support and will work with you to customize the software to your needs. It integrates very well with the GDS and the engineers did a great job to create a seamless ...
查看完整评论Owner
2 个月前
已验证
... WebRezPro does not currently have a very sophisticated yield management tool. The retail component of the software is a little clunky. It would also be great if they offered a spa booking platform. ...
查看完整评论Front Desk Agent
3 个月前
已验证
... It is very reader friendly It works really fast and is efficient All elemen ...
查看完整评论General Manager
12 个月前
已验证
... Software stills feels like it needs support from time to time to fix a small error. Nothing major but support is always there fast. Better group block interface would be nice too. ...
查看完整评论General Manager
12 个月前
已验证
... Software stills feels like it needs support from time to time to fix a small error. Nothing major but support is always there fast. Better group block interface would be nice too. ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... The user experience is really good, but I would try to improve the look and feel, and esthetics, mostly graphics and colors. ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... The user experience is really good, but I would try to improve the look and feel, and esthetics, mostly graphics and colors. ...
查看完整评论Senior Vice President of Sales
4 个月前
已验证
... The user experience is really good, but I would try to improve the look and feel, and esthetics, mostly graphics and colors. ...
查看完整评论Assistant General Manager
9 个月前
已验证
... -Customer service is top-notch. They are always quick to respond and very helpful regardless of the time. During normal business hours, it is very easy to get someone on the phone. Outside of business hours, email support is quick and helpful. I do not feel alone at any time, even if I cannot get them on the phone. -Features are continually being released and even tailored to our specifications if we need something specific. Recently we had specific information we wanted from guests for pre-check-in and they were able to get it all set up and rolling within a few weeks! -Many useful integrations with other services (very useful for accounting with QB) We are able to save time by transferring over our daily sales. This has saved us a lot of time and WRP makes this process very simple (although it does cost an extra fee). Most of the upgrades and software enhancements are at no extra cost. -Updated with features such as contactless check-in for guests during COVID-19 Pandemic. The software is continually able to be updated and tweaked and any issues that arise during an update are promptly resolved by the staff. -Works well with our staff, training new staff is a breeze with the online ...
查看完整评论Office Assitant
2 个月前
已验证
... VRBO 接口实现并不是我最喜欢编程的。即使在 Beta 测试完成后,仍有不少错误。 VRBO 似乎很像 Airbnb,只是希望 Webrezpro 中的设置相同。 ...
查看完整评论Lodging Manager
3 个月前
已验证
... WRP 非常用户友好,可以满足每家酒店的需求。客户服务非常负责且乐于助人。定期更新系统以提供更好的体验。创新。倾听客户需求。良好的沟通,定期通过电子邮件更新新功能和集成。他们与各种各样的公司合作并进行集成,并且集成的入职培训总是处理得非常好且迅速。报告是可定制的。系统本身非常稳定。系统很少甚至从未中断过。更改价格和添加价格或套餐非常容易。在线预订(面向客人)系统非常时尚、现代且可定制。可以添加带图片的预订选项,这有助于追加销售。为员工提供出色的沟通 ...
查看完整评论Lodging Manager
3 个月前
已验证
... WRP 非常用户友好,可以满足每家酒店的需求。客户服务非常负责且乐于助人。定期更新系统以提供更好的体验。创新。倾听客户需求。良好的沟通,定期通过电子邮件更新新功能和集成。他们与各种各样的公司合作并进行集成,并且集成的入职培训总是处理得非常好且迅速。报告是可定制的。系统本身非常稳定。系统很少甚至从未中断过。更改价格和添加价格或套餐非常容易。在线预订(面向客人)系统非常时尚、现代且可定制。可以添加带图片的预订选项,这有助于追加销售。为员工提供出色的沟通 ...
查看完整评论Manager, Group Sales
2 个月前
已验证
... >易于使用>预订引擎对客人非常有用,并且与预订联系紧密。>仪表板简单易懂>自定义报告非常棒 ...
查看完整评论Revenue Manager
1 个月前
已验证
... 预订引擎可以改进,使其外观更美观、更现代。有时,小型酒店也很难满足图像要求。WebRez Pro 提供了一个可靠的平台,具有众多功能,可简化酒店管理。但是,有些地方需要改进,可以显著提高用户体验和功能。首先,用户界面 (UI) 虽然功能齐全,但更现代、更直观的设计可以带来好处。导航有时会让人感觉很麻烦,尤其是对于新用户来说。简化菜单布局 ...
查看完整评论Curator
1 个月前
已验证
... 我们是 WebRezPro 的长期用户。我们之所以选择这家公司及其平台,是因为它是一家加拿大公司(我们相信尽可能支持本地公司),平台易于使用,用户界面简单 ...
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1 个月前
已验证
... 我希望在电子邮件区域看到更多自定义功能,以及我们可以自定义预订引擎布局的方式,使其更加直观和用户友好。我们的大多数客人都在移动平台上预订,如果他们能更清楚地看到有哪些可用房间,而无需先输入他们喜欢的日期,这将很有帮助。能够查看开放“日历”和/或通过输入日期范围进行选择的组合会更有用。感谢您要求改进 ...
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類別
35 | 大 (75-199 房间)
67 | 中等的 (25-74 房间)
98 | 小 (10-24 房间)
10 | 特大 (200+ 房间)
33 | 特小 (1-9 房间)
國家
136 | United States of America
84 | Canada
4 | Mexico
3 | Belize
2 | United Kingdom
2 | Turks and Caicos Islands
2 | Costa Rica
1 | Cayman Islands
1 | Tanzania
1 | Australia
1 | France
1 | India
1 | New Zealand
1 | Fiji
1 | Philippines
1 | Bahamas
類型
122 | 住宿加早餐旅馆
79 | 精品店
22 | 品牌酒店
4 | 赌场
36 | 市中心酒店
27 | 机场/会议酒店
13 | 长住服务式公寓
8 | 旅馆
60 | 有限的服务和经济型酒店
38 | 豪华酒店
50 | 汽车旅馆
92 | 度假村
11 | 房车公园和露营地
22 | 度假出租屋和别墅
地區
224 | 北美
3 | 欧洲
2 | 亚太地区
3 | 大洋洲
2 | 南美洲
7 | 中美洲
1 | 非洲
類別
164 | 酒店管理软件
219 | 物业管理系统
沒找到您要找的內容嗎?
功能
自动化前台操作
推动更多在线预订和收入
客人自助入住
特征
会计与金融
营销与电子商务
管理和配置
用户管理
前台
群组管理
宾客体验
家政
付款
预订管理
收入管理
税务与合规
支持与培训
食品与饮料
温泉
被推荐
成就
该供应商的趋势得分正在上升,WebRezPro 是 物业管理系统 类别中 #7 最热门的产品(在 316 中),也是全球酒店技术生态系统中 #155 最热门的产品。 HTR 评估供应商在市场上的实时活动,让买家了解产品是否正在增长势头
学到更多WebRezPro 已将其内部系统开放给 Hotel Tech Report 并获得了经过验证的支持认证。
Learn more about this achievement in the official press release该供应商已获得卓越证书,该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息,请参阅帮助中心。
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world推荐用途
平均水平
该产品的定价与该类别中的平均产品持平,这通常表明它是一种标准产品,具有标准功能,专为典型操作、用例和属性而设计。
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WebRezPro 的案例研究
落基山度假村启用灵活的 PMS 来管理团体、活动预订和复杂套餐落基山度假村启用灵活的 PMS 来管理团体、活动预订和复杂套餐
Dolores (United States of America)
当管理团队决定升级时,Linden Row Inn 的酒店内 PMS 已经使用了 10 多年。当管理团队决定升级时,Linden Row Inn 的酒店内 PMS 已经使用了 10 多年升级。
Richmond (United States of America)
游乐园露营地寻求具有无缝在线预订功能的云物业管理软件,以帮助营员“一次成功”。
Calgary (Canada)
Busy Motel 使用 WebRezPro 简化了他们业务的各个方面Busy Motel 使用 WebRezPro 简化了他们业务的各个方面
Ogunquit (United States of America)
Vacation Rental Management Company 使用 WebRezPro 自动化操作Vacation Rental Management Company Automates Operations with WebRezPro
Fernie (Canada)
Boutique Hotel Group 找到了支持其物业运营目标和公司文化的现代 PMS Boutique Hotel Group 找到了支持其物业运营目标和公司文化的现代 PMS
Seattle (United States of America)
参考文献
"喜欢开发人员不断改进软件并且灵活,愿意听取反馈并乐于开发新界面。与关心客户并希望获得反馈的公司打交道也很好。"
"我们的经历非常棒!我们主要代表的客户服务非常棒,技术支持的服务总是很棒。我们真的很高兴知道,当我们遇到问题、疑问或需要做出改变时,我们的服务团队很容易合作,并且会以任何方式提供帮助。"
"这个软件非常适合我的小客栈。它使用简单,可以满足我的一切需求,甚至更多。价值、客户支持和功能都非常出色。"
"毫无疑问,这是我们使用过的最简单的 PMS 系统。在实施过程中,我们的员工几乎立刻就适应了它。它还显着减少了新员工的培训时间,因为它非常直观。"
"WRP 直观且易于使用。它满足了我们的所有需求,并具有我们经常利用的许多强大功能。我们收到的客户服务绝对一流!"
"喜欢开发人员不断改进软件并且灵活,愿意听取反馈并乐于开发新界面。与关心客户并希望获得反馈的公司打交道也很好。"
"我们的经历非常棒!我们主要代表的客户服务非常棒,技术支持的服务总是很棒。我们真的很高兴知道,当我们遇到问题、疑问或需要做出改变时,我们的服务团队很容易合作,并且会以任何方式提供帮助。"
"这个软件非常适合我的小客栈。它使用简单,可以满足我的一切需求,甚至更多。价值、客户支持和功能都非常出色。"
"毫无疑问,这是我们使用过的最简单的 PMS 系统。在实施过程中,我们的员工几乎立刻就适应了它。它还显着减少了新员工的培训时间,因为它非常直观。"
"WRP 直观且易于使用。它满足了我们的所有需求,并具有我们经常利用的许多强大功能。我们收到的客户服务绝对一流!"
特色客户
更多的 产品 经过 WebRezPro
酒店评级
Hoteliers like WebRezPro for its diverse and easy-to-use system that integrates with numerous third-party platforms, enhancing both revenue management and operational efficiency. Users highlight the platform's capability for custom features and robust reporting tools, despite some experiencing slower performance with additional modules. The software's continuous updates, training videos, and responsive customer service make it a preferred choice, though improvements are needed in user interface aesthetics, mobile accessibility, and specific functionalities like group bookings and activity management.
AI-generated from the text of customer reviews
正在尋找特定資訊嗎?
对 WebRezPro 很满意 - 强烈推荐
Revenue Consultant 从 5 to 9 房间 旅馆及早餐 在 Fort Bragg (United States of America)
方便使用的
management 从 10 to 24 房间 旅馆 在 KeyWest (United States of America)
Webrezpro 经济高效且灵活
Resort Manager 从 500+ 房间 度假村 在 Rocky Mountain House (Canada)
PMS 一直在增加和改进其功能
member, LLC 从 50-74 房间 品牌酒店 在 Wisconsin Dells (United States of America)
优质的客户服务
Owner 从 10 to 24 房间 精品酒店 在 Kemps Bay (Bahamas)
一流的客户服务
Memory Curator 从 1 to 4 房间 精品酒店 在 Greenfield (United States of America)
管理我们的预订从未如此简单!!!
Director 从 75-99 房间 有限服务和预算酒店 在 Whistler (Canada)
出色的平台和卓越的支持
Curator 从 5 to 9 房间 度假村 在 Sechelt (Canada)
出色的客户支持
GM 从 50-74 房间 精品酒店 在 Ridgway (United States of America)
易于使用的软件,优秀的支持人员和服务
Managing Director 从 50-74 房间 旅馆及早餐 在 San Francisco (United States of America)
专家问答和合作伙伴推荐
Submit RecommendationIndustry experts recommend WebRezPro for its versatile cloud-based capabilities, allowing hotel staff and management to operate from anywhere seamlessly. Notable features include extensive integration possibilities with over 125 partners, customizable tools for properties of any size, and specialized functions like group booking and advanced billing. The system's adaptability, ease of use, and consistent innovation make it particularly appealing for a wide range of accommodation types.
AI-generated from the text of customer reviews
这个产品或服务在哪些方面做得很好?
他们的平台非常人性化,允许酒店经营者访问不同的报告并根据自己的需求进行自定义。支持始终及时,即使不懂技术的人也可以轻松管理系统。
显示所有答案: "这个产品或服务在哪些方面做得很好?"
该产品或服务与竞争对手的区别是什么?
Cloud Base PMS 提供不同的连接,他们建立的合作伙伴关系允许他们的客户从一系列外部服务中进行选择以补充 PMS,并且可以与一些渠道和技术提供商直接联系,使酒店经营者更有信心选择此 PMS。
显示所有答案: "该产品或服务与竞争对手的区别是什么?"
根据您对该产品或服务的体验,如果您可以向考虑该产品或服务的酒店经营者提供一条建议,您会提出什么建议?
对于希望利用此 PMS 提供的不同工具获得更多预订的独立酒店来说,这是一个出色的系统。轻松管理支付服务,让您能够与不同的提供商合作,客房服务报告可定制,并且具有良好的支持系统。
显示所有答案: "根据您对该产品或服务的体验,如果您可以向考虑该产品或服务的酒店经营者提供一条建议,您会提出什么建议?"
新聞
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WebRezPro 已向 Hotel Tech Report 开放其内部支持工具和流程,并已获得 GCSC 支持认证,该认证验证了他们为支持客户而采用的工具和流程。
2025
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