获取改善客人体验所需的宝贵反馈。
Operations
Operations 中受歡迎
熱門搜尋
最佳 Property Management Systems 的 2024
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
最佳 Staff Collaboration Tools 的 2024
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
最佳 Hotel Accounting Software 的 2024
Tools to manage your hotel's accounting, budgeting and financial planning.
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Revenue Management
Revenue Management 中受歡迎
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最佳 Revenue Management Systems 的 2024
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
最佳 Channel Managers 的 2024
Distribute your inventory to hundreds of channels to boost occupancy.
最佳 Business Intelligence 的 2024
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
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Marketing
Marketing 中受歡迎
熱門搜尋
最佳 Hotel CRM & Email Marketing 的 2024
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
最佳 Booking Engine 的 2024
The eCommerce shopping cart for your hotel's website.
最佳 Hotel Metasearch Management Software 的 2024
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
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Guest Experience
Guest Experience 中受歡迎
熱門搜尋
最佳 Hotel Guest Apps 的 2024
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
最佳 Contactless Check-in 的 2024
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
最佳 Guest Messaging Software 的 2024
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
精選應用程式
Service Metrics Group
5.0 (2 评论)
HT评分
100 分中的 0 分
Hotel Tech Score 是一个综合排名，包括关键信号，例如：用户满意度、评论数量、评论新近度和供应商提交的信息，以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
超過 50% 的 Service Metrics Group’s 評論來自 United States of America。
什麼是Service Metrics Group？
成立于2012 | 总部位于Plano, TX | 5 名员工
Service Metrics Group 是一个客户体验测量软件平台，旨在为酒店、游戏、旅行、旅游、零售和娱乐等各种行业提供服务。它通过现场检查、客户满意度和反馈解决方案以及在线声誉管理以及评论网站监控提供质量保证的基本工具。它对各种规模的企业都很有价值，它使组织能够通过收集、分析和响应客户反馈来系统地提高其服务质量。通过无缝集成到当前运营中，它可以帮助企业保持高标准并改善全球客户体验。
Service Metrics Group 沒有任何可用的屏幕截圖
功能
Service Metrics Group 沒有任何好處或用例可用
特征
Survey Builder
4/5 features
Delivery Channels
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Service Metrics Group 的評論總結
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
执行
5.0/5
被推荐
成就
该供应商的趋势得分正在上升，Service Metrics Group 是 客人调查和反馈 类别中 #24 最热门的产品（在 25 中），也是全球酒店技术生态系统中 #1348 最热门的产品。 HTR 评估供应商在市场上的实时活动，让买家了解产品是否正在增长势头
学到更多Service Metrics Group’s 客户支持流程尚未经过验证 Hotel Tech Report.
Learn more about this achievement in the official press release该供应商未达到卓越证书的最低标准，该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息，请参阅帮助中心。
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence推荐用途
Service Metrics Group 的定價
根据要求提供定价
Service Metrics Group 选择不在其个人资料中共享常规定价，但您可以在下面请求报价。这通常表明定价灵活，因此建议获取多个报价以进行协商。
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10
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager 从 75-99 房间 品牌酒店 在 Seattle (United States of America)
已验证
6 年前
Working with Service Metrics Group has transformed the level of service my company can offer. The reporting they offer is thorough and can be quite detailed or high level, depending on the project and our preference. Their platform has around the clock support which is critical for us.
United States of America
United States of America
Service Manager
大型酒店
10
Recently Switched to Service Metrics from Revinate and happy with the decision.
General Manager 从 豪华酒店 在 Wichita (United States of America)
已验证
6 年前
We switched to Service Metrics about a year ago for all of our hotels and their technology and service both are impeccable. Our operators appreciate how all of their metrics are tied together and hosted seamlessly. We've seen guest feedback go up, inspection scores inrease, and overall staff engagement improve as well.
United States of America
United States of America
General Manager
- 1
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支持
未验证
Service Metrics Group 的客户支持流程尚未获得酒店技术报告的认证。 我们建议在演示通话期间参考 GCSC 评分标准，以确保该供应商拥有强大的流程来支持客户。
查看支持认证
帮助中心
产品更新
支持未經驗證
該供應商尚未獲得 GCSC 認證，因此《飯店技術報告》無法驗證其支援流程。
2025
该供应商缺少关键支持信息
该供应商似乎不具备基本的支持要素。 提供顶级支持的供应商为客户维护知识库帮助中心和产品更新变更日志。
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4.5 (284 评论)
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