Agilysys POS vs. POS:
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The Decision

Choosing a hotel POS system can significantly impact your operations and guest experience. You’re weighing Agilysys POS by Agilysys Hospitality Solutions against unTill, both designed to streamline transactions and boost efficiency. While Agilysys offers a comprehensive, feature-rich platform with a strong presence in hospitality, unTill remains lesser-known with no recent reviews or verified integrations. Your decision hinges on data-backed performance versus simplicity and familiarity—so which product truly suits your hotel?

Quick Verdict

Agilysys POS dominates in reviews, features, and integrations, making it the more reliable choice for most hotels. UnTill lacks recent reviews, integrations, and verified customer feedback, which limits confidence in its performance for your property. If you prioritize proven performance with extensive support, Agilysys is the clear winner.

Is Agilysys POS or unTill Better for Hotels?

Agilysys POS is a robust, enterprise-class system designed to handle complex hospitality needs. It boasts 28 reviews, with recent feedback highlighting ease of use, support, and a rich feature set. Conversely, unTill has zero reviews and no data on customer satisfaction, support, or features. This absence of recent, verified customer feedback makes it difficult to assess unTill’s suitability.

Agilysys offers an extensive suite of 41 features, including digital menus, upselling, integrated kitchen display, and customer insights. unTill, on the other hand, provides no documented features or integrations, and no recent reviews to demonstrate performance. Do you want a tried-and-true system backed by user feedback or an unverified option with no recent customer data?

Agilysys POS vs unTill: Which Should Your Hotel Choose?

If your hotel needs a reliable, scalable POS with proven support and extensive features, go with Agilysys. It’s suitable for mid-sized to large properties, including resorts and casinos, thanks to its broad integrations and regional market presence.

If your hotel operates on a small scale or is looking for a straightforward, low-cost solution without the need for advanced features or integrations, unTill might seem appealing—however, the lack of recent reviews and customer data makes it a risky choice. Without verified performance or support, Agilysys remains the safer, more dependable option for most hotels.

Is Agilysys POS or unTill Easier to Use?

Agilysys scores 4.43 out of 5 for ease of use, with reviews praising its user-friendly interface and intuitive operation. Users also report a smooth onboarding process, though some mention initial installation challenges that required dedicated staff effort.

unTill provides no recent reviews, support ratings, or user feedback data, making it impossible to assess its usability. The lack of documented user experience suggests uncertainty about how easily staff can adopt the system.

Edge: Agilysys.

Which Has Better Features: Agilysys POS or unTill?

Agilysys offers a comprehensive list of 41 features, including self-service table-side ordering, digital menus, upselling, integrated kitchen display, customer insights, and loyalty programs—features that are crucial for modern hospitality operations.

unTill provides no documented features, integrations, or unique functionalities. Without additional data, it’s impossible to compare features directly, but the absence of documented capabilities indicates that Agilysys’s extensive feature set clearly outperforms unTill.

Edge: Agilysys.

Which Has Better Customer Support: Agilysys POS or unTill?

Agilysys has an overall customer support rating of 4.11 out of 5, with reviews mentioning care and concern from support staff, though some point out communication and project management issues. Recent reviews highlight ongoing support and system updates, giving confidence in their responsiveness.

unTill has no recent reviews or verified support data, raising questions about the quality and availability of support. Without evidence of customer service excellence, Agilysys’s support is the stronger, more dependable choice.

Edge: Agilysys.

Which Has More Integrations: Agilysys POS or unTill?

Agilysys integrates with 23 verified partners, including property management systems, inventory, self-service platforms, and third-party delivery services like Uber Eats and DoorDash. These integrations help streamline operations and enhance guest experiences.

unTill has no verified integrations or partner data. The lack of confirmed connectivity options limits its appeal for hotels seeking a system that can fit seamlessly into existing technology stacks.

Edge: Agilysys.

Which Do Hoteliers Rate Higher: Agilysys POS or unTill?

Agilysys has accumulated 28 reviews, with a recent 8 reviews in the past six months, and an overall NPS score of 8.11/5. Hoteliers from resorts, casinos, and other large properties rate it higher, citing its configurability, support, and feature set.

unTill’s absence of reviews and customer ratings makes it impossible to determine user satisfaction. Given the recent review activity and high ratings for Agilysys, it clearly holds the trust of its users.

Edge: Agilysys.

How Much Do Agilysys POS and unTill Cost?

Agilysys POS costs $800 upfront with no recurring fees, no free tier, and no trial options. Pricing details for unTill are unavailable, but the lack of transparency suggests it may be a less predictable or flexible investment.

If your hotel values predictable, transparent pricing backed by recent reviews, Agilysys provides clarity and a clear value proposition.

What Type of Hotel Should Use Agilysys POS?

• Hotels that operate at a large scale, such as resorts, casinos, or multi-property chains.
• Teams that require extensive integrations with property management and other operational systems.
• Hotels seeking a feature-rich platform with customer insights and loyalty programs.
• Properties that prioritize ease of use and support for complex operations.

Not ideal if your hotel is very small or budget-constrained, as the system’s comprehensive features may be more than needed.

What Type of Hotel Should Use unTill?

• Small hotels or boutique properties with straightforward POS needs.
• Businesses seeking a low-cost, simple transaction management system.
• Hotels with limited IT support or operational complexity.

Not ideal if your hotel requires integrations, advanced features, or proven customer support.

The Bottom Line for Hotels

Agilysys POS stands out as the most proven and feature-rich solution, backed by recent reviews and a broad customer base in the hospitality industry. Its extensive integrations, support, and positive hotel ratings make it suitable for larger properties or those seeking a scalable, reliable system.

unTill remains unverified with no recent reviews or documented features, making it a risky choice for hotels that need dependable, supported POS technology. Without clear evidence of performance or support, Agilysys is the safer and smarter investment.

For hotels prioritizing proven performance, extensive features, and regional support, Agilysys POS is the clear choice. If your needs are minimal, and you’re willing to accept the risks of limited data, unTill might be worth exploring—but the lack of recent, verified feedback makes it a gamble.