ASA Hotel Software vs. Mews PMS:
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The Decision

Choosing between ASA Hotelsoftware and Mews PMS hinges on your hotel’s specific needs, operational scale, and strategic priorities. Both products aim to streamline hotel management, but they diverge significantly in features, market presence, and user feedback. ASA offers a more traditional, feature-rich platform with a strong presence in Europe, while Mews excels in cloud-based automation, integrations, and global reach. How do you decide which fits your hotel best?

Is ASA Hotelsoftware or Mews PMS Better for Hotels?

ASA Hotelsoftware is a longstanding, award-winning solution with over 11 reviews in the last six months and a near-perfect overall rating of 5/5, making it highly endorsed by current users. It provides a comprehensive suite of modules, including unique features like Spa & Wellness and mobile device notes, appealing to resorts and larger properties. Conversely, Mews, with 758 reviews and a 4.62/5 rating, is praised for its modern, cloud-native approach, extensive integrations, and scalable platform suited for diverse hotel types globally. Do you prioritize a proven, feature-heavy system or a flexible, innovative cloud platform?

ASA Hotelsoftware vs Mews PMS: Which Should Your Hotel Choose?

If your hotel requires a highly customizable, on-premise solution with specific modules like spa management and detailed staff task features, ASA is the better fit. It’s favored by resorts and properties that need robust operational tools and are comfortable with traditional software deployment. But if you need a cloud-based platform with over 336 integrations, automation, and a global presence, Mews offers faster scalability and easier integration with third-party apps. For hotels seeking long-term growth and automation, Mews is the clearer choice.

Is ASA Hotelsoftware or Mews PMS Easier to Use?

ASA Hotelsoftware scores 4.73/5 for ease of use, with reviews highlighting its straightforward, logical interface and helpful onboarding. Users appreciate its simple navigation, even for staff unfamiliar with hotel management systems. However, some note that implementing complex pricing models can be challenging, which might slow staff adoption initially. Mews slightly edges ahead with a 4.7/5 rating, praised for its intuitive, modern design and seamless cloud access, minimizing onboarding hurdles and encouraging quick staff adoption. Edge: Mews.

Which Has Better Features: ASA Hotelsoftware or Mews PMS?

ASA boasts 43 shared features plus three exclusive modules: Spa & Wellness, On-premise deployment, and Mobile Device Notes & Tasks. Its unique features cater well to resorts or hotels with specialized needs. In contrast, Mews offers 16 features exclusive to its platform, including Booking Engine, Guest CRM, Channel Manager, and integrated CRS, supporting automation and guest engagement. While ASA covers more hotel-specific functions, Mews leads with automation and third-party connectivity. Edge: ASA Hotelsoftware.

Which Has Better Customer Support: ASA Hotelsoftware or Mews PMS?

ASA Hotelsoftware is highly rated at 4.73/5, with reviews praising its dedicated contact persons and ongoing support despite constant evolution. Users say, “ASA support is responsive and always available,” which fosters confidence in their operational continuity. Mews scores 4.27/5, with positive comments about its onboarding and ongoing support, but some reviews mention occasional bugs that are resolved swiftly. Given the recent reviews and higher ratings, ASA support currently outperforms Mews. Edge: ASA Hotelsoftware.

Which Has More Integrations: ASA Hotelsoftware or Mews PMS?

Mews's marketplace boasts over 1,000 integrations, with 336 verified partners, including major channel managers, revenue tools, and guest apps. ASA, with 49 verified partners, covers essential integrations but lags behind Mews in breadth. Shared partners like Onity and RateBoard are common, but Mews’s extensive ecosystem enables more flexible tech stacks. For hotels prioritizing deep integration options, Mews is the better choice. Edge: Mews.

Which Do Hoteliers Rate Higher: ASA Hotelsoftware or Mews PMS?

ASA’s ratings are stellar, with a 5/5 overall rating and a 10/5 NPS score based on recent reviews, mainly from resorts and larger properties in Europe. Mews, with a 4.62/5 rating and a 9.12/5 NPS, is highly regarded globally, especially among independent hotels, boutique properties, and hostels. Recent feedback indicates Mews’s ease of use and automation resonate strongly. For overall user satisfaction, ASA holds a slight edge due to its higher ratings. Edge: ASA Hotelsoftware.

How Much Do ASA Hotelsoftware and Mews PMS Cost?

ASA’s base price is $1,000 with no trial or freemium options, reflecting its traditional licensing model. Mews charges $900 as a base fee, also without a free trial, but its cloud-based nature means more scalable pricing options might be available through custom quotes. Both platforms lack transparent tiered pricing publicly, so costs depend on property size and modules. For straightforward budgeting, Mews’s slightly lower entry point may appeal, but detailed quotes are recommended.

What Type of Hotel Should Use ASA Hotelsoftware?

• Hotels that need a feature-rich, on-premise system with specialized modules like Spa & Wellness.
• Resorts and large properties seeking extensive operational control and detailed staff management.
• Hotels with existing infrastructure ready for comprehensive software deployment.
• Teams that prioritize detailed customization and local data control.
• Not ideal if your hotel prefers cloud-based solutions or rapid scalability.

Not ideal if:

• You require a flexible, cloud-native platform.
• Your hotel operates in multiple countries or plans to scale globally.
• You prefer monthly subscription models over one-time licenses.

What Type of Hotel Should Use Mews PMS?

• Hotels of all sizes looking for a cloud-based, scalable system with extensive third-party integrations.
• Boutique hotels, hostels, and independents that prioritize automation and guest engagement.
• Properties aiming for rapid deployment, mobile management, and real-time data.
• Teams seeking a flexible platform with a broad marketplace of integrations.
• Not ideal if you need a system with deep, specialized modules like spa or wellness, which ASA offers.

Not ideal if:

• Your property requires on-premise software or highly customized modules.
• You operate in regions where local support and infrastructure are limited.
• Your team prefers a traditional software license rather than a subscription.

The Bottom Line for Hotels: ASA Hotelsoftware or Mews PMS

ASA Hotelsoftware is a solid choice for established, larger properties or resorts that need extensive operational modules and prefer local deployments. Its high review scores and specialized features make it suitable for hotels with complex management needs. Mews, on the other hand, is ideal for modern, tech-savvy hotels aiming for automation, quick scalability, and broad integrations, especially in dynamic, multi-property portfolios.

Choose ASA if your hotel values detailed local control and comprehensive modules. Opt for Mews if you prioritize cloud flexibility, automation, and a wide ecosystem that supports innovation. For most hotels today, Mews’s recent growth, high reviews, and rapid feature evolution make it the stronger pick.

This detailed comparison should help you confidently decide which PMS aligns best with your hotel’s goals and operational model.