Autoclerk (PMS) vs. eviivo Suite™ PMS:
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The Decision

Choosing between AutoClerk (PMS) by AutoClerk, Inc. and eviivo Suite™ PMS hinges on your hotel’s size, complexity, and operational needs. Both products aim to streamline property management, but they diverge significantly in scope, user experience, and market presence. AutoClerk appeals to smaller properties seeking fundamental tools, while eviivo offers a broad suite for diverse hospitality providers, especially those prioritizing reservations and guest communication. Are you prioritizing simplicity or an all-in-one platform?

Is AutoClerk or eviivo Better for Hotels?

AutoClerk and eviivo both serve property managers, but they tackle different hospitality segments. AutoClerk primarily targets independent hotels and small chains with straightforward operations, focusing on core PMS functions. In contrast, eviivo caters to a range of property types—from B&Bs to vacation rentals—with a feature-rich platform that integrates booking engines, channel management, and guest communication tools. Given the stark difference in review volume and recency, eviivo’s more recent and plentiful feedback indicates a more active user base.

AutoClerk’s reviews emphasize ease of learning and support, but mention limited reporting and data manipulation. Conversely, eviivo’s reviews highlight automation, channel integration, and strong support, despite some concerns about customization. With more recent reviews (20 in last 6 months) and a 95% likelihood to recommend, eviivo outperforms AutoClerk’s sparse and older feedback. Do you need a simple system or a comprehensive management ecosystem?

AutoClerk vs eviivo: Which Should Your Hotel Choose?

If your hotel requires a straightforward PMS with easy onboarding, limited reporting, and basic guest management, AutoClerk is suitable. It fits small properties seeking a cloud-based system with reliable support, especially if your team prioritizes user-friendliness and support responsiveness.

If you need a multi-feature platform with channel management, online booking, revenue tools, guest communication, and automation, eviivo is the clear choice. For properties managing multiple listings, B&Bs, or vacation rentals looking to expand operations and improve guest interactions, eviivo offers a broader suite of tools and stronger market presence.

Your decision should hinge on your property type, operational complexity, and growth ambitions. Do you want a simple, reliable system or an expansive platform with automation and integrations?

Is AutoClerk or eviivo Easier to Use?

AutoClerk’s user reviews rate its ease of use at 4.33/5, with many praising its intuitive design and quick learning curve. Support services are highly rated at 4.33/5, and users find onboarding straightforward, though some suggest the interface could be improved.

eviivo’s ease of use scores slightly higher at 4.43/5, with recent reviews emphasizing its user-friendly booking management and automation features. Support is also highly rated at 4.42/5, with users highlighting quick onboarding and helpful customer service, especially for small operators and B&Bs.

Edge: eviivo.

Which Has Better Features: AutoClerk or eviivo?

AutoClerk offers core PMS features, including guest profiles, flexible rate management, and basic reporting, but lacks the extensive automation and integrations seen in eviivo. It primarily focuses on property operations, with limited advanced tools.

eviivo provides 51 unique features, including channel management, booking engine, revenue management, guest CRM, email marketing, online check-in/out, automated messaging, and a mobile app. Its feature set supports multi-property management, automation, and guest engagement at a scale AutoClerk cannot match.

Edge: eviivo.

Which Has Better Customer Support: AutoClerk or eviivo?

AutoClerk’s reviews commend its 24/7 support and quick issue resolution, with a rating of 4.33/5. Support responsiveness is praised, but limited review volume (only 3 reviews) restricts broader insight.

eviivo’s support ratings are slightly higher at 4.42/5, with recent reviews praising prompt assistance, onboarding guidance, and ongoing customer service. Many users note that eviivo’s dedicated support helps maximize platform value, especially for complex setups.

Edge: eviivo.

Which Has More Integrations: AutoClerk or eviivo?

AutoClerk integrates with 8 verified partners, including SiteMinder, Duetto, and Cendyn, offering essential third-party connections. Its integration scope is narrower, focusing on key hospitality tools.

eviivo boasts 32 verified integrations, including major OTAs like Expedia, Booking.com, and Airbnb, as well as channel managers, payment processors, and guest communication tools. Its extensive ecosystem supports diverse property types and distribution channels.

Edge: eviivo.

Which Do Hoteliers Rate Higher: AutoClerk or eviivo?

eviivo’s recent reviews, totaling 20 in the last 6 months, reflect a 95% recommendation rate, indicating high satisfaction among users. It’s especially favored by B&Bs, vacation rentals, and small hotels seeking automation and multi-channel exposure.

AutoClerk’s 3 reviews give a more limited picture, with ratings averaging around 3.5/5, mostly praising support but noting limited reporting and room for interface improvements. Its feedback is less recent, reducing confidence in current performance.

Edge: eviivo.

How Much Do AutoClerk and eviivo Cost?

AutoClerk does not publicly disclose pricing details, but it generally offers custom quotes based on hotel size and needs. Its model typically involves a flat or per-room monthly fee, with no free tier or trial.

eviivo charges $700 monthly for its platform, with no free trial or tiered options. Its transparent pricing aligns with its broad feature set, especially suitable for multi-property operators.

What Type of Hotel Should Use AutoClerk?

• Hotels that operate small to medium-sized independent properties seeking straightforward PMS solutions.
• Teams prioritizing ease of onboarding, support, and basic operational tools.
• Hotels with limited reporting needs and a focus on core property management.

Not ideal if you require extensive automation, channel management, or guest engagement features.

What Type of Hotel Should Use eviivo?

• B&Bs, vacation rentals, and small hotels aiming for growth and multi-channel distribution.
• Property managers who value automation, guest communication, and real-time booking updates.
• Businesses looking to streamline operations and expand online presence.

Not ideal if you need a minimalist solution or have complex operational requirements that exceed eviivo’s feature scope.

AutoClerk vs eviivo: The Bottom Line for Hotels

AutoClerk offers a simple, support-driven PMS ideal for small properties with basic needs, but its limited features and older reviews suggest less adaptability for growth. Its core strengths are ease of use and support, but it lacks the extensive automation and integrations needed by expanding properties.

eviivo’s platform excels in providing a comprehensive, feature-rich environment for diverse hospitality providers. Its recent, high-volume reviews demonstrate strong user satisfaction, especially for properties prioritizing automation, multi-channel management, and guest engagement.

If your hotel prioritizes simplicity and support, AutoClerk might suffice. However, for most growing properties seeking advanced tools, automation, and broader integrations, eviivo is the recommended choice.