Big Fish Internet vs. SiteMinder Website Builder:
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The Decision

Choosing between Big Fish Internet and SiteMinder Website Builder hinges on your hotel’s specific needs, budget, and operational complexity. Both solutions aim to enhance your online presence, but they serve different purposes: Big Fish Internet offers a website management platform, while SiteMinder provides a website builder integrated with broader hotel distribution tools. Your decision should align with whether your priority is website creation and management or direct booking and distribution.

Big Fish Internet has no recent reviews and a zero rating, reflecting its limited market presence and user feedback. Conversely, SiteMinder boasts over 300 recent reviews, a high 4.45/5 rating, and a 92% likelihood to recommend, making it the more proven choice for hoteliers seeking a reliable website solution. Do you want a platform with extensive user validation or are you exploring options with minimal feedback?

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Is Big Fish Internet or SiteMinder Better for Hotels?

Both products aim to boost your online visibility, but their core functions differ significantly. Big Fish Internet focuses on website hosting, content management, and security, serving as a platform to build and maintain your hotel’s website without distribution features. SiteMinder, however, is a comprehensive hotel website builder that integrates with channel management, PMS, and booking engines, directly supporting your distribution and direct booking efforts.

Big Fish Internet's absence of recent reviews and features suggests it’s not actively serving the hotel industry today. Meanwhile, SiteMinder’s recent reviews highlight its stability, extensive integrations, and ability to increase direct bookings. Are you looking for a simple website host or a full-fledged solution to drive revenue through online channels?

SiteMinder Website Builder vs Big Fish Internet: Which Should Your Hotel Choose?

If your hotel needs a solution to attract more direct bookings, manage distribution channels, and improve revenue, go with SiteMinder. Its suite of 49 features, including real-time rate syncing, PMS connectivity, multi-channel management, and analytics, makes it an industry leader.

If your goal is solely to create a basic website without distribution or booking functionalities, and your budget is limited, Big Fish Internet might suffice. However, given its lack of recent reviews and features, it’s unlikely to meet the evolving demands of modern hotel marketing. For most hotels aiming for growth, SiteMinder offers a more comprehensive and trusted platform.

Is Big Fish Internet or SiteMinder Easier to Use?

SiteMinder scores an impressive 4.63/5 for ease of use, with many users praising its intuitive interface, quick setup, and minimal training requirements. Reviewers mention that even staff with limited technical skills can manage the platform effectively, leading to faster adoption and fewer support issues.

Big Fish Internet received a 0/5 rating in ease of use, and with no recent reviews, there’s little data to suggest it’s user-friendly or actively supported. Its lack of modern UI and ongoing customer support likely hampers usability for today’s hotel teams. Edge: SiteMinder.

Which Has Better Features: Big Fish Internet or SiteMinder?

SiteMinder offers a rich set of 49 features, including room and rate type filtering, performance reporting, PMS connectivity, multi-lingual support, social media integrations, and automated marketing tools—features that Big Fish Internet simply lacks. Its feature diversity allows hotels to customize and optimize their online presence comprehensively.

Big Fish Internet provides no unique or advanced features, focusing primarily on website management. Its limited feature set and no recent updates make it unsuitable for hotels seeking a competitive digital presence today. Edge: SiteMinder.

Which Has Better Customer Support: Big Fish Internet or SiteMinder?

SiteMinder’s support ratings are strong at 4.4/5, with recent reviews praising quick responses, knowledgeable staff, and helpful onboarding. Users frequently comment on how support helps them resolve issues swiftly, reducing downtime and frustration.

Big Fish Internet has no recent support reviews, indicating it’s either no longer actively supported or not trusted for ongoing customer service. Given the importance of reliable support in hotel operations, SiteMinder clearly leads. Edge: SiteMinder.

Which Has More Integrations: Big Fish Internet or SiteMinder?

SiteMinder boasts over 245 verified partners, including PMS, channel managers, and OTAs, providing a broad ecosystem for seamless connectivity. Its open API and numerous integrations help hotels automate tasks and expand distribution effortlessly.

Big Fish Internet has no verified partners or integrations, limiting its utility for hotels that depend on connectivity with other systems. As distribution and automation are critical, SiteMinder’s extensive integration network is a significant advantage. Edge: SiteMinder.

Which Do Hoteliers Rate Higher: Big Fish Internet or SiteMinder?

SiteMinder’s recent reviews reflect a high satisfaction rate, with a 4.45/5 overall rating and a 92% likelihood to recommend. Hotels of all sizes, especially independent and boutique properties, praise its ease of use, customer support, and impact on bookings.

Big Fish Internet has no recent reviews or ratings, making it impossible to gauge user satisfaction. Given the proven track record and active feedback, SiteMinder clearly holds the higher user rating. Edge: SiteMinder.

How Much Do Big Fish Internet and SiteMinder Cost?

Big Fish Internet’s pricing is unavailable, suggesting it may not be actively marketed or priced publicly. In contrast, SiteMinder charges a $600 monthly fee, with no free tier or trial, reflecting its established enterprise-grade service.

The absence of transparent pricing for Big Fish Internet makes it difficult to assess value, but the high cost and feature richness of SiteMinder suggest it offers substantial ROI for hotels investing in growth and online performance.

What Type of Hotel Should Use Big Fish Internet?

• Hotels that need a simple website hosting platform without distribution or booking features.
• Small properties with minimal online marketing needs.
• Hotels with limited budgets and no plans for complex website functionalities.
• Businesses primarily seeking to update content and showcase their property online.
• Hotels that do not require integrations with PMS, OTAs, or channel managers.

Not ideal if your hotel aims to increase bookings, automate distribution, or leverage digital marketing tools, as Big Fish Internet lacks these functionalities.

What Type of Hotel Should Use SiteMinder?

• Hotels aiming to maximize direct bookings and reduce reliance on OTAs.
• Properties looking to automate distribution across multiple channels with real-time syncing.
• Hotels requiring advanced features like performance analytics, multi-lingual content, and integrated marketing.
• Chains and independent hotels seeking scalable solutions with extensive integrations.
• Hotels prioritizing customer support and reliable platform performance.

Not ideal if your hotel operates on a very tight budget, or if you prefer a minimal online presence without advanced distribution or booking functionalities.

SiteMinder vs Big Fish Internet: The Bottom Line for Hotels

SiteMinder is the clear leader for hotels seeking a comprehensive web presence and distribution platform. Its extensive features, proven reliability, and active user base make it the top choice for modern hoteliers.

Big Fish Internet appears limited to basic website hosting, with no recent activity, reviews, or advanced features. It’s unlikely to satisfy hotels that want to grow revenue through digital channels or improve operational efficiency.

If your goal is to attract more direct bookings, automate distribution, and access industry-tested tools, choose SiteMinder. For simpler needs or minimal online presence, Big Fish Internet might suffice—but be aware of its limited support and functionality. In most cases, SiteMinder’s proven track record and extensive ecosystem make it the safer, more strategic investment.