Campgest vs. ThinkReservations PMS:
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The Decision

Choosing the right property management system (PMS) can make or break your hotel's operational efficiency and guest experience. Both Campgest by Campgest and ThinkReservations PMS aim to streamline your operations, but they serve vastly different markets and feature sets. Campgest is tailored for outdoor hospitality businesses like campgrounds and RV parks, while ThinkReservations targets small to mid-sized hotels, inns, and B&Bs. Which one aligns best with your property’s needs?

Given the current data and reviews, ThinkReservations stands out as the more mature, feature-rich platform with a broader market presence. Are you ready to delve into how these two products compare?

Is Campgest or ThinkReservations Better for Hotels?

Campgest is designed for campground and outdoor hospitality management, offering tools to handle reservations, customer communication, and automation in these niche markets. ThinkReservations, on the other hand, is built explicitly for hotels, inns, and B&Bs, focusing on booking, revenue management, and guest communication. While Campgest aims to optimize outdoor property operations, ThinkReservations emphasizes guest experience and revenue growth.

Both platforms address reservations and customer engagement, but their core audiences diverge sharply. Do you need a platform tailored for outdoor hospitality, or do you prioritize systems that cater specifically to hotel operations?

This fundamental difference means your choice hinges on your property type: outdoor or indoor accommodations. The question remains—do you need a niche campground tool or a comprehensive hotel PMS?

ThinkReservations vs Campgest: Which Should Your Hotel Choose?

If your hotel is a small, independent property looking for an easy-to-use, well-supported PMS with robust integrations, go with ThinkReservations. Its 356 reviews with a 4.88/5 rating and recent feedback show consistent satisfaction among hoteliers seeking automation, revenue tools, and OTA connectivity.

Campgest, with no reviews and a product aimed at outdoor operators, is unsuitable for hotel properties. It’s better suited for campground operators wanting reservation management for outdoor spaces, not traditional hotels. So, if you operate a hotel, inn, or B&B, ThinkReservations is the clear choice.

Is Campgest or ThinkReservations Easier to Use?

ThinkReservations boasts a 4.82/5 ease-of-use rating backed by hundreds of recent reviews, with users praising its intuitive interface, quick onboarding, and helpful support. Hotel staff find it straightforward to learn and adopt, especially given the extensive onboarding resources and 24/7 support.

Campgest, with a 0/5 rating and no recent reviews, offers no data on usability, but its niche focus suggests a less familiar interface for hotel staff. Given the absence of positive feedback or user ratings, it’s unlikely to be as user-friendly in a hotel context.

Edge: ThinkReservations.

Which Has Better Features: Campgest or ThinkReservations?

ThinkReservations offers 39 features, including channel management, booking engine, guest profiles, automated messaging, payment processing, and more—features critical for hotel operations. These tools support revenue growth, operational efficiency, and guest communication, providing a comprehensive hotel management experience.

Campgest, with zero features listed apart from basic reservation management, lacks the extensive capabilities hotel operators expect. It does not support integrations, reporting, or revenue tools, making it unsuitable for hotels seeking a full-featured PMS.

Edge: ThinkReservations.

Which Has Better Customer Support: Campgest or ThinkReservations?

ThinkReservations receives a 4.82/5 customer support rating, with reviews highlighting its 24/7 availability, knowledgeable staff, and quick problem resolution. Many hoteliers describe their support as accessible, helpful, and integral to their operational success.

Campgest, with no reviews, provides no insights into support quality. Its lack of customer feedback suggests it lacks the established support infrastructure needed by hotels for day-to-day operations.

Edge: ThinkReservations.

Which Has More Integrations: Campgest or ThinkReservations?

ThinkReservations connects with 16 verified partners, including major OTAs like Expedia, Airbnb, and Tripadvisor, plus payment processors and channel managers. These integrations streamline distribution, booking, and revenue management, vital for modern hotels.

Campgest offers no verified integrations, limiting its ability to connect with the broader hospitality ecosystem. Hotels relying on multiple channels or revenue tools will find ThinkReservations significantly more adaptable.

Edge: ThinkReservations.

Which Do Hoteliers Rate Higher: Campgest or ThinkReservations?

With 356 recent reviews and a 4.88/5 rating, ThinkReservations is highly rated across multiple hotel segments, especially B&Bs and small hotels. Hoteliers appreciate its ease of use, support, and feature set, with many calling it a "game-changer" for small operations.

Campgest has no reviews or ratings, so no hotelier feedback supports its effectiveness in hotel settings. Its niche for outdoor hospitality means it lacks peer endorsement for traditional hotel use.

Edge: ThinkReservations.

How Much Do Campgest and ThinkReservations Cost?

Campgest’s pricing details are unavailable, but its absence from review data suggests it may have a custom or less transparent pricing model. ThinkReservations charges $500 monthly, with no hidden fees, providing clarity for small and medium properties.

For hotels, transparent and predictable pricing is critical. The clear structure of $500/month makes it easier to plan budgets with ThinkReservations, whereas Campgest’s costs are unclear.

What Type of Hotel Should Use Campgest?

• Hotels that operate primarily outdoor accommodations like RV parks, campgrounds, or outdoor venues.
• Teams that need to manage reservations for outdoor spaces, term rentals, or non-traditional accommodations.
• Not ideal if: you seek a comprehensive hotel PMS with integrations, revenue tools, or guest communication features.
• Not ideal if: your property is a traditional hotel, inn, or B&B looking for a broad set of management capabilities.

Campgest is best suited for outdoor hospitality providers looking for reservation automation, not traditional hotel operations.

What Type of Hotel Should Use ThinkReservations?

• Small to mid-sized hotels, inns, B&Bs, and boutique properties seeking an easy-to-use PMS.
• Teams that want integrated booking engines, channel management, and revenue tools.
• Hotels prioritizing guest communication, automated messaging, and real-time reporting.
• Not ideal if: your property requires advanced features like extensive property-wide automation or large-scale enterprise tools.
• Not ideal if: you operate a large hotel chain with complex management needs.

ThinkReservations suits properties looking for a straightforward, reliable system that boosts revenue and guest satisfaction.

The Bottom Line for Hotels: Campgest or ThinkReservations?

The core difference is that Campgest is built for outdoor hospitality, whereas ThinkReservations offers a comprehensive hotel management platform. For traditional hotels, inns, and B&Bs, ThinkReservations delivers a mature, well-rated, feature-rich solution backed by recent reviews and high user satisfaction.

Choose Campgest only if you manage campgrounds or outdoor spaces and need reservation management for these specific needs. For most hotels, ThinkReservations is the logical, proven choice with a robust support network, integrations, and features.

When your goal is operational simplicity, revenue growth, and guest engagement, ThinkReservations stands out. If you're in outdoor hospitality, Campgest could work—otherwise, it’s not the right fit.