CENTROTEL vs. Simplotel Booking Engine:
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The Decision

Choosing the right booking engine is critical for your hotel's growth, efficiency, and guest satisfaction. Both CENTROTEL and Simplotel aim to streamline reservations, but they serve very different needs and customer bases. CENTROTEL, despite its limited review data, appears to be a telecom management platform rather than a dedicated hotel booking engine, while Simplotel has a strong reputation, with nearly 300 recent reviews and a high NPS score.

Your decision hinges on whether you prioritize a highly rated, feature-rich platform with extensive integrations or a less established system with unclear focus and support. Are you looking for a proven, scalable solution to boost direct bookings, or a more uncertain option with limited data?

Is CENTROTEL or Simplotel Better for Hotels?

CENTROTEL’s review score is nonexistent, and it has zero reviews in the last six months, making it difficult to assess its suitability for hotel bookings. In contrast, Simplotel boasts a 4.75 out of 5 rating based on 297 reviews, with recent feedback highlighting its ease of use and ability to increase direct bookings.

Simplotel’s customer sentiment is strongly positive, with a 93% likelihood to recommend, while CENTROTEL's lack of recent reviews and ratings suggest it may not be optimized or proven for hotel booking needs. Which platform will better meet your hotel’s goals for growth and reliability?

Simplotel vs CENTROTEL: Which Should Your Hotel Choose?

If your hotel needs an established booking engine with a proven track record of increasing direct reservations, go with Simplotel. Its extensive feature set, robust analytics, and strong customer support make it suitable for hotels that want to optimize their online presence and revenue.

On the other hand, CENTROTEL’s unclear focus and lack of recent reviews suggest it is not a dedicated hotel booking solution. Unless your hotel specifically requires a telecom or unrelated communication platform, Simplotel offers more targeted functionality and reassurance.

Is CENTROTEL or Simplotel Easier to Use?

Simplotel scores a 4.65 out of 5 for ease of use, with reviews emphasizing its intuitive interface, mobile responsiveness, and straightforward booking process. Users frequently mention how it simplifies website management and booking flow, contributing to higher conversions.

CENTROTEL’s usability data is unavailable, and with no recent reviews to gauge user experience, it’s impossible to determine if it’s user-friendly or suitable for hotel teams. Given the transparency and recent positive feedback about Simplotel, it clearly holds the edge here.

Which Has Better Features: CENTROTEL or Simplotel?

Simplotel offers 37 unique features, including mobile responsiveness, urgency messaging, loyalty program integration, multi-currency and multi-lingual support, and advanced marketing tools like A/B testing and remarketing. These tools help optimize guest engagement and increase conversions.

CENTROTEL, on the other hand, provides no specific hotel booking features or comparable tools. Its core offering appears unrelated to hotel reservations, making it less relevant for hoteliers seeking a comprehensive booking engine. Edge: Simplotel.

Which Has Better Customer Support: CENTROTEL or Simplotel?

Simplotel’s reviews consistently praise its support team, with a 4.69 out of 5 support rating and comments like “support service is very good” and “team response is very prompt and friendly.” Recent reviews highlight reliable onboarding and ongoing assistance.

CENTROTEL’s support ratings are unavailable, and reviews are nonexistent in the last six months. Without recent user feedback, Simplotel’s customer support clearly outperforms, making it the safer choice for hotels that value responsive assistance.

Which Has More Integrations: CENTROTEL or Simplotel?

Simplotel boasts 22 verified integrations, including popular PMS and channel management systems like Cloudbeds, RezNext, and SiteMinder, facilitating smooth data flow and operational efficiency. This extensive list supports a versatile and scalable hotel tech stack.

CENTROTEL has no verified integrations listed, which raises questions about its compatibility with existing hotel systems. For a hotel seeking a flexible, interconnected platform, Simplotel’s integrations give it a decisive advantage. Edge: Simplotel.

Which Do Hoteliers Rate Higher: CENTROTEL or Simplotel?

Simplotel’s reviews, with a 4.74/5 average, come from hotels across multiple segments, including resorts, boutique hotels, and branded properties. These recent reviews underscore high satisfaction with increased bookings and support.

CENTROTEL’s lack of reviews makes it impossible to gauge hotel sentiment or satisfaction levels. Given the substantial recent positive feedback for Simplotel, it clearly holds the higher rating in the eyes of hoteliers.

How Much Do CENTROTEL and Simplotel Cost?

CENTROTEL provides no pricing information, which complicates budget planning or comparison. Conversely, Simplotel charges a flat $500 monthly fee, with no implementation or setup costs disclosed, making it straightforward to evaluate.

If your hotel has a fixed budget and values clarity, Simplotel’s transparent pricing simplifies decision-making. CENTROTEL’s unspecified costs leave uncertainty and potential hidden expenses.

What Type of Hotel Should Use CENTROTEL?

• Hotels that need a telecom or communication system integrated into their operations.
• Hotels seeking a platform with no proven track record in hospitality booking.
• Teams that prioritize telecommunications management over booking functionalities.
• Hotels with very specific, niche operational needs outside the booking space.

Not ideal if:

• You want a dedicated, proven hotel booking engine.
• You need extensive integrations, marketing tools, or analytics.
• You require recent customer support experiences.

In summary, CENTROTEL is perhaps suitable for telecommunications management but not recommended for hotels seeking a booking engine.

What Type of Hotel Should Use Simplotel?

• Hotels aiming to increase direct bookings and reduce OTA reliance.
• Hotels seeking a mobile-optimized, feature-rich booking engine.
• Properties that want to customize their website design while maintaining strong analytics.
• Hotels across all segments, especially resorts, boutique hotels, and branded properties.

Not ideal if:

• You operate a very small property with limited digital marketing needs.
• You require a free or lower-cost solution—Simplotel’s fee may be a consideration.
• You need a system with minimal setup and quick deployment without extensive customization.

Simplotel suits hotels that prioritize direct revenue growth and user engagement through a scalable, feature-heavy platform.

Simplotel vs CENTROTEL: The Bottom Line for Hotels

The core difference is that Simplotel is a dedicated hotel booking engine, highly rated, with recent reviews and extensive features. CENTROTEL appears to be unrelated to hotel reservations and offers no recent feedback or proven hospitality capabilities.

If your hotel wants to boost direct bookings, increase operational efficiency, and rely on a platform with proven results, go with Simplotel. Its extensive integrations, support, and features make it the clear choice.

Choose CENTROTEL only if your hotel specifically needs telecom management tools, not for reservation or booking purposes. For most hoteliers, Simplotel’s proven track record and positive recent reviews make it the preferable solution.

In conclusion, Simplotel is the stronger, more reliable choice for hotels seeking a comprehensive, well-supported booking engine that drives direct reservations and integrates with existing systems. CENTROTEL’s lack of recent reviews and unclear focus make it unsuitable for hotel booking needs. Your hotel’s growth and guest satisfaction will benefit most from choosing Simplotel.