ChartBeds vs. Hoxell:
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The Decision

Choosing the right housekeeping software can significantly impact your hotel's operational efficiency and guest satisfaction. Both ChartBeds and Hoxell aim to streamline housekeeping and related tasks, but they diverge in scope, maturity, and user feedback. ChartBeds appears to be a niche tool with limited recent reviews and no substantial user data, while Hoxell has a strong presence with 28 recent reviews and a near-perfect score. So, which solution truly fits your hotel’s needs?

Is ChartBeds or Hoxell Better for Hotels?

Both ChartBeds and Hoxell address core housekeeping management but differ markedly in features, market presence, and user validation. ChartBeds, despite its purpose-built design, has no reviews from recent months and no verified integrations, making it difficult to gauge real-world performance. Conversely, Hoxell has a dedicated user base, with 28 recent reviews, a 4.94/5 rating, and a 9.75/5 NPS score, indicating high satisfaction.

While ChartBeds might seem appealing for its simplicity, the lack of recent data and reviews means you can't confidently rely on its performance or support. Hoxell’s extensive feature set, positive user feedback, and global integration partners suggest it is a more proven choice for hotels seeking reliable housekeep and operations management. Are you comfortable adopting a product with limited recent validation, or would you prefer a mature platform with proven results?

Hoxell vs ChartBeds: Which Should Your Hotel Choose?

If your hotel needs a broad suite of operational features, seamless departmental integration, and proven user satisfaction, Hoxell should be your choice. It’s ideal for properties that prioritize real-time task management, internal communication, and guest feedback.

If your hotel’s primary focus is on a straightforward housekeeping tool with minimal complexity, and you're willing to accept limited recent validation, ChartBeds might suffice. However, given the absence of recent reviews and the lack of detailed features, Hoxell’s proven track record makes it the safer, more scalable choice.

Is ChartBeds or Hoxell Easier to Use?

Hoxell’s user interface scores 4.89/5, and reviews highlight its intuitive, graphic-driven platform that simplifies daily operations. Users praise its ease of onboarding and quick staff adoption, with one reviewer calling it “simply the best” for housekeeping and maintenance management.

ChartBeds, on the other hand, has no available usability ratings or recent reviews to assess, which raises questions about its ease of use and support. Without user feedback, it’s hard to gauge how efficiently your team would learn or adopt the system.

Edge: Hoxell.

Which Has Better Features: ChartBeds or Hoxell?

Hoxell offers 34 features, including real-time task tracking, preventative maintenance, deep cleaning scheduling, multi-property monitoring, and in-app translation—many of which are absent from ChartBeds. Its features support comprehensive department integration, guest requests, automated notifications, and extensive analytics, providing a complete operational toolkit.

ChartBeds has no unique features listed, suggesting it’s a basic solution that may only cover core housekeeping tasks without broader operational modules. For hotels seeking a feature-rich platform with advanced management tools, Hoxell clearly leads.

Edge: Hoxell.

Which Has Better Customer Support: ChartBeds or Hoxell?

Hoxell’s reviews consistently praise its support team, with a 4.98/5 support rating and comments like “support is very fast and do their best to run out the hoteliers’ wishes.” Its onboarding ratings are high at 4.68/5, indicating a smooth implementation process.

ChartBeds lacks recent support reviews or ratings, making it difficult to assess the quality or responsiveness of its customer service. Without concrete feedback, Hoxell’s proven support infrastructure gives it a decisive edge.

Edge: Hoxell.

Which Has More Integrations: ChartBeds or Hoxell?

Hoxell boasts 12 verified integrations, including PMS providers like Oracle Hospitality, Mews, and others, facilitating smoother data flow across systems. It also offers an open API and integrations with property management and booking platforms, enhancing scalability.

ChartBeds currently lists no verified integrations, limiting its compatibility and potential for expansion. For hotels that depend on interconnected systems, Hoxell’s integrations are a significant advantage.

Edge: Hoxell.

Which Do Hoteliers Rate Higher: ChartBeds or Hoxell?

Hoxell’s recent reviews (28 in the last 6 months) yield a stellar 4.94/5 rating, with a 9.75/5 NPS score. Reviewers from diverse hotel types—city center hotels, boutique properties, resorts—highlight its ease of use, real-time updates, and excellent support.

ChartBeds has no recent reviews, review count, or recent performance data, making it impossible to determine user satisfaction. Its lack of feedback indicates it’s not yet proven at scale or in current hotel operations.

Edge: Hoxell.

How Much Do ChartBeds and Hoxell Cost?

ChartBeds does not list any pricing information, which suggests it might not be commercially available or is customized without public pricing. In contrast, Hoxell charges a $300 monthly base fee, with no additional implementation or monthly per-room fees, providing transparent, predictable costs.

Given the lack of pricing transparency for ChartBeds and the clear, fixed fee of Hoxell, the latter offers more straightforward budgeting for your hotel.

What Type of Hotel Should Use ChartBeds?

• Hotels that need a simple, dedicated housekeeping management tool.
• Small properties or short-term rental owners seeking basic task tracking.
• Hotels with minimal departmental integration needs.
• Hotels with limited budget and no requirement for extensive features.

Not ideal if your hotel requires detailed operational oversight, advanced maintenance, or multi-property management. Limited reviews and features make ChartBeds less suited for larger or more complex properties.

What Type of Hotel Should Use Hoxell?

• Hotels seeking an all-in-one operational platform with extensive management features.
• Properties that value real-time communication between departments.
• Hotels aiming to improve guest satisfaction via feedback and engagement tools.
• Multi-property operators needing centralized monitoring and analytics.
• Hotels prioritizing reliable support, integrations, and scalability.

Not ideal if your hotel is very small with minimal operational complexity or if you prefer a narrow, less feature-driven solution.

Hoxell vs ChartBeds: The Bottom Line for Hotels

Hoxell stands out as the more mature, feature-rich, and well-reviewed housekeeping and operations management platform. Its 28 recent reviews and 4.94/5 rating reflect high user satisfaction, with strong support and extensive integrations.

Choose Hoxell if your hotel needs a scalable, proven solution that improves internal communication, task management, and guest engagement. ChartBeds might be suitable for basic housekeeping needs but lacks recent validation and advanced features, making it a riskier choice for most hotels seeking reliable, comprehensive operations management.