ComSyS Software vs. ThinkReservations PMS:
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The Decision

Choosing a property management system (PMS) is crucial for your hotel’s operational efficiency and guest experience. ComSyS Software by ComSyS and ThinkReservations PMS are two options, but their market presence and reviews differ greatly. ComSyS, established in 1984 with 68 employees, has no recent reviews or ratings, raising questions about its current effectiveness. ThinkReservations, founded in 2012 with 22 employees, boasts over 350 reviews, most from the last six months, making it a more reliable choice for hoteliers today.

Are you looking for a system with a proven track record or one that’s actively trusted by peers?

Is ComSyS Software or ThinkReservations Better for Hotels?

Both products aim to streamline hotel operations, but they diverge in market presence and user feedback. ComSyS Software appears to target broader business management beyond hospitality, with a focus on ad-hoc reporting and control, but it has no recent reviews or ratings, suggesting limited current hotel user satisfaction or visibility. ThinkReservations, by contrast, offers a comprehensive PMS with 39 features tailored to hotels, with recent, highly positive reviews emphasizing ease of use, integration, and support.

If your hotel prioritizes a modern, well-supported PMS with recent hotel user feedback, ThinkReservations is the better fit. Do you need a system with active hotel user validation or one still under evaluation?

ThinkReservations vs ComSyS Software: Which Should Your Hotel Choose?

If your hotel needs a reliable, feature-rich PMS with extensive integrations, go with ThinkReservations. It’s favored by small to medium hotels, B&Bs, and inns, with a 4.88/5 rating from 343 recent reviews—hotels admire its ease of use, support, and revenue tools. ComSyS, lacking recent reviews and a clear user base, is less suitable unless you need an enterprise-level system outside hospitality.

For hotels aiming to increase revenue through automation, guest communication, and channel management, ThinkReservations offers proven tools. If you’re seeking a customizable platform with extensive hotel-specific features, ComSyS’s offering remains unclear.

Is ComSyS Software or ThinkReservations Easier to Use?

ThinkReservations scores 4.82/5 for ease of use, bolstered by recent reviews praising its intuitive interface, seamless onboarding, and quick staff adoption. Users often mention how it simplifies operations, allowing staff to focus on guest interactions. ComSyS, on the other hand, has no available user ratings or reviews, making it impossible to assess its usability.

Given the recent, positive user feedback, Edge: ThinkReservations.

Which Has Better Features: ComSyS Software or ThinkReservations?

ThinkReservations boasts 39 features, including a channel manager, booking engine, automated night audit, guest messaging, online check-in, and multi-currency support—features highly valued by small to mid-sized hotels. ComSyS offers no features listed, suggesting limited hotel-specific tools or that its scope may be broader and less tailored to hospitality.

For operational automation and guest engagement, ThinkReservations clearly leads. ComSyS’s features, if any, are not specified, making it difficult to compare on functionality.

Which Has Better Customer Support: ComSyS Software or ThinkReservations?

ThinkReservations consistently earns 4.82/5 in customer support and onboarding, with reviews highlighting its quick, accessible, and knowledgeable support team. Guests praise the support as friendly, prompt, and helpful, making implementation smooth. ComSyS offers no recent reviews or ratings, leaving its support quality unverified.

Edge: ThinkReservations.

Which Has More Integrations: ComSyS Software or ThinkReservations?

ThinkReservations integrates with 16 verified partners, including major OTAs like Airbnb, Expedia, and Tripadvisor, plus channel managers and payment processors. ComSyS has only 1 verified integration, which limits its connectivity options.

If your hotel relies on multiple channels and real-time updates, ThinkReservations provides a broader and more reliable ecosystem. ComSyS’s limited integrations suggest it may suit more niche or internal operations.

Which Do Hoteliers Rate Higher: ComSyS Software or ThinkReservations?

ThinkReservations enjoys a 4.88/5 rating from 343 recent hotel reviews, with users in B&Bs, inns, and boutique hotels praising its ease of use, support, and revenue-boosting tools. ComSyS has no recent reviews or ratings, making it impossible to gauge current hotel sentiment.

Based on recent data, Edge: ThinkReservations.

How Much Do ComSyS and ThinkReservations Cost?

ComSyS’s pricing is not publicly available, and it appears to be a customized enterprise solution, possibly involving higher costs. ThinkReservations charges a flat fee of $500 monthly, with no additional implementation or per-room fees.

If budget transparency and predictable costs are priorities, ThinkReservations offers clarity.

What Type of Hotel Should Use ComSyS Software?

• Hotels that require extensive business management tools outside core hospitality functions.
• Large enterprises needing comprehensive reporting and control systems.
• Organizations that prioritize scalable, customizable solutions for varied industries.
• Not ideal if you need a hotel-specific PMS with active user reviews or modern features.

What Type of Hotel Should Use ThinkReservations?

• Small to medium hotels, B&Bs, inns, and boutique properties seeking an easy-to-use PMS.
• Hotels looking for seamless OTA integration and revenue enhancement tools.
• Teams that want robust support, automated guest communications, and online check-in.
• Not ideal if you operate a large resort with complex multi-property management needs or require a highly customizable enterprise system.

The Bottom Line for Hotels

ComSyS Software offers a long-established presence with a focus on business management, but its lack of recent hotel reviews makes its current suitability uncertain. ThinkReservations, by contrast, provides a proven, highly-rated PMS tailored for small to mid-sized hotels, with extensive features, integrations, and a customer support experience that reviewers praise highly.

If your hotel values recent, active feedback and proven operational tools, ThinkReservations is the clear choice. ComSyS might serve niche needs outside of hospitality or larger enterprise environments, but for most hoteliers, it’s less relevant today.

In conclusion, for a hotel seeking a modern, well-supported PMS with a strong reputation, ThinkReservations takes the lead.