EPOS vs. MyStay Check in:
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The Decision

As you evaluate contactless check-in solutions, the choice hinges on what your hotel prioritizes. EPOS by Tevalis offers a highly integrated, enterprise-grade POS system with no recent reviews or user feedback, making its effectiveness uncertain. MyStay Check-in, in contrast, boasts over 40 reviews, with recent 5-star feedback emphasizing ease of use and guest satisfaction. Do you want a broad, established platform or a specialized solution with proven recent support?

Is EPOS by Tevalis or MyStay Check-in Better for Hotels?

Both products aim to streamline contactless check-in, but they diverge in focus. EPOS by Tevalis is primarily a retail and hospitality POS system, designed for sales and inventory management, with minimal dedicated features for guest check-in. MyStay Check-in is specifically tailored for contactless guest registration, with features like automated check-in/out, digital forms, and integrations that directly enhance the guest experience. Given the recent review data, MyStay's focus on contactless guest flow makes it the more relevant choice. Will your hotel benefit more from a broad POS system or a dedicated check-in solution?

MyStay Check-in vs EPOS by Tevalis: Which Should Your Hotel Choose?

If your hotel needs a specialized contactless check-in platform with high user satisfaction and quick implementation, go with MyStay. Its 40 reviews, a 5/5 overall rating, and a 9.8/10 NPS score reflect a proven, well-received solution. Conversely, if your hotel requires a comprehensive sales or inventory system integrated with a POS for retail, and you're seeking a more enterprise-level, multi-use platform, EPOS by Tevalis might be suitable. But for contactless check-in, MyStay's proven track record is compelling.

Is EPOS by Tevalis or MyStay Check-in Easier to Use?

MyStay Check-in enjoys a near-perfect ease of use rating at 4.91/5, with reviews describing its interface as "very simple" and "intuitive." Users also highlight straightforward onboarding, with a 4.82/5 rating, indicating quick staff adoption. EPOS by Tevalis scores a 0/5 for ease, with no recent reviews or user feedback, making it impossible to gauge usability. Given the recent positive reviews, Edge: MyStay.

Which Has Better Features: EPOS by Tevalis or MyStay Check-in?

MyStay offers 14 exclusive features focused on guest check-in, digital payments, communication, and integrations such as PMS, door locks, and kiosks. These include guest segmentation, offer templates, and A/B testing—features critical for modern contactless operations. EPOS lacks any unique features in this category, as it primarily functions as a POS and retail management system. For a comprehensive contactless check-in toolkit, Edge: MyStay.

Which Has Better Customer Support: EPOS by Tevalis or MyStay Check-in?

MyStay boasts support and onboarding ratings near 5/5, with reviews praising its responsiveness and the team’s willingness to evolve the platform based on user feedback. Users describe support as "prompt" and "helpful," contributing to high satisfaction. EPOS by Tevalis has no recent reviews or support ratings, leaving its support quality uncertain. Based on current data, Edge: MyStay.

Which Has More Integrations: EPOS by Tevalis or MyStay Check-in?

MyStay integrates with 30 verified partners, including PMS, key solutions, and channel managers like Priority Software, Kwentra, and WuBook, enhancing its versatility. EPOS by Tevalis does not report verified integrations, limiting its connectivity options. If seamless integrations matter to your hotel, Edge: MyStay.

Which Do Hoteliers Rate Higher: EPOS by Tevalis or MyStay Check-in?

While Tevalis has no recent reviews or ratings, MyStay has earned a 5/5 rating from 39 reviews, with high scores across segments such as serviced apartments and boutique hotels. Hoteliers especially appreciate its simplicity and efficiency, with 98% likelihood to recommend. Given the recent and high-rated feedback, Edge: MyStay.

How Much Do EPOS by Tevalis and MyStay Check-in Cost?

EPOS by Tevalis does not publicly disclose pricing, likely requiring direct contact for a quote. MyStay charges a base fee of $400, with no ongoing fees or implementation costs, making its pricing transparent. If budget transparency is key, MyStay offers a straightforward model.

What Type of Hotel Should Use EPOS by Tevalis?

• Hotels that need a unified POS and sales management system for retail, restaurants, or multi-service operations.
• Teams seeking a platform with inventory management, real-time analytics, and customer relationship tools.
• Properties that require a broad system to integrate multiple departments beyond check-in.

Not ideal if you solely want a contactless check-in system with a quick setup and dedicated guest features. EPOS is better suited for hotels aiming for operational control over sales and inventory rather than guest flow automation.

What Type of Hotel Should Use MyStay Check-in?

• Hotels prioritizing contactless check-in/out, with high guest satisfaction.
• Properties seeking to automate guest communication, upselling, and digital forms.
• Hotels that want seamless PMS integration and a quick, intuitive setup.
• Accommodations looking to reduce front desk costs while improving guest experience.

Not ideal if your hotel needs a broad retail or inventory system, or if you prefer a POS-focused platform over guest-centric features. MyStay is best for properties aiming for operational efficiency and enhanced guest service.

MyStay Check-in vs EPOS by Tevalis: The Bottom Line for Hotels

The core difference lies in their primary functions: MyStay is a contactless check-in specialist, while EPOS is a POS and sales management system with limited contactless capabilities. For hotels seeking proven, recent user satisfaction and a dedicated contactless guest experience, MyStay clearly leads.

Choose MyStay if you value simplicity, high guest satisfaction, and a feature-rich contactless platform that’s actively supported and integrated. Opt for EPOS if your hotel requires a comprehensive sales or retail platform and contactless check-in is a secondary concern.

In conclusion, for contactless check-in solutions with recent positive validation, MyStay is the more reliable and proven choice.