Event Temple (Sales CRM) vs. Explara:
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The Decision

Choosing between Event Temple and Explara hinges on your hotel’s specific needs and operational scale. Event Temple is a dedicated hotel CRM tailored to streamline sales, group bookings, and event management, while Explara offers a broad event and membership platform suited for diverse event types. Both products aim to improve your team’s efficiency, but their core functionalities and market focus differ significantly.

Event Temple has carved out a niche within the hotel industry, providing a specialized sales CRM with deep integrations and robust features. Explara is more generalized, serving a wide range of event organizers beyond hotels, which influences its feature set and user experience. So, which one aligns better with your hotel’s growth plans?

Is Event Temple or Explara Better for Hotels?

Event Temple is designed exclusively for hotel sales teams, with a focus on prospecting, proposals, contracts, and workflows tailored for hospitality. Explara, on the other hand, offers tools suited for a variety of events, conferences, and community groups, which may be excessive or unfocused for hotel sales teams.

Event Temple boasts a 4.97/5 overall rating from 233 reviews, with recent feedback from 43 users in the last six months, illustrating active, current user satisfaction. Explara, with zero reviews and a 0/5 rating, provides no recent user feedback, making it difficult to gauge its relevance or effectiveness for hotel-specific sales. Does your hotel need a dedicated CRM with proven hotel industry adoption?

Event Temple vs Explara: Which Should Your Hotel Choose?

If your hotel needs a dedicated, highly-rated CRM that centralizes sales, manages group bookings, and integrates with PMS systems, Event Temple is the clear choice. Its 17 verified partners and deep integration capabilities streamline operations and reduce manual errors.

If your team manages a variety of event types beyond hotels, including conferences, exhibitions, or associations, Explara’s broad platform might appeal. However, its lack of recent reviews and hotel-specific features suggest it’s less tailored for hotel sales teams. For most hotels, especially those prioritizing streamlined sales processes, Event Temple is the more reliable option.

Is Event Temple or Explara Easier to Use?

Event Temple excels with a 4.86/5 ease of use rating based on extensive recent reviews, with users praising its intuitive, user-friendly interface. Many mention how easy it is to train staff and implement workflows, with some noting that onboarding is smooth, supported by a support team rated 4.89/5.

Explara, lacking any recent reviews, offers no data on usability or onboarding experiences. Given its broader event focus and less hotel-specific design, it’s unlikely to match Event Temple’s streamlined user experience. Edge: Event Temple.

Which Has Better Features: Event Temple or Explara?

Event Temple offers 18 exclusive features tailored for hotel sales, including contact management, eSignatures, PCI-compliant payments, customizable proposals, and workflow automations. These features directly address hotel sales needs, like managing room blocks, contracts, and revenue reporting.

Explara, with no unique features listed for hotels, provides general event management tools such as ticketing, check-in apps, merchandise, and post-event surveys—more suited for event organizers than hotel sales. Its lack of hotel-specific functionalities places it at a disadvantage. Edge: Event Temple.

Which Has Better Customer Support: Event Temple or Explara?

Event Temple’s support rating of 4.89/5 and onboarding score of 4.82/5 reflect a highly responsive, helpful customer service team. Reviewers frequently highlight their satisfaction with onboarding assistance and ongoing support, emphasizing how support helps maximize platform usage.

Explara offers no recent reviews or ratings for support or onboarding, making it impossible to assess its customer service quality. Given the importance of reliable support in software adoption, Event Temple is the safer choice. Edge: Event Temple.

Which Has More Integrations: Event Temple or Explara?

Event Temple integrates with 17 verified partners, including PMS systems like RoomRaccoon, Stayntouch, RMS, Mews, Cloudbeds, and Oracle Hospitality, enabling seamless data flow across hotel operations. Its integrations are tailored to hotel workflows, reducing manual entry and errors.

Explara lists no verified integrations, limiting its ability to connect with hotel systems or automate processes. For hotels seeking interconnected solutions, Event Temple’s extensive integration ecosystem offers a distinct advantage. Edge: Event Temple.

Which Do Hoteliers Rate Higher: Event Temple or Explara?

Event Temple enjoys a 4.97/5 rating from 233 reviews, with recent feedback reinforcing its high satisfaction levels. Hotels across segments—luxury, boutique, and branded—rate it consistently high, notably praising its ease of use and support.

Explara’s lack of recent reviews or ratings makes comparison impossible, but its absence from hotel-specific feedback suggests it’s less favored by hotel sales teams. For hotel operators prioritizing proven, hotel-focused software, Event Temple clearly leads. Edge: Event Temple.

How Much Do Event Temple and Explara Cost?

Event Temple’s pricing is straightforward at $400 per month with no freemium or trial options, positioning it as a predictable investment. Explara’s pricing model isn’t specified, but its broad platform targets larger event organizers, possibly implying variable or higher costs.

Since Explara’s pricing isn’t transparent for hotel use, and Event Temple provides a clear, hotel-specific rate, your team can better assess ROI with Event Temple’s predictable costs. Edge: Event Temple.

What Type of Hotel Should Use Event Temple?

• Hotels that prioritize a sales-focused CRM tailored for group bookings, proposals, and contracts.
• Medium to large hotels with multiple properties seeking PMS integrations.
• Hotels with a significant event or group sales operation.
• Teams aiming to automate workflows and improve revenue reporting.
• Hotels needing reliable, recent reviews and dedicated support.

Not ideal if you run a small boutique hotel with minimal group sales or don’t require complex workflows.

What Type of Hotel Should Use Explara?

• Hotels that host a variety of event types beyond meetings, such as conferences or exhibitions.
• Organizations managing memberships or large community groups.
• Hotels that want an all-in-one platform for event ticketing, merchandise, and post-event surveys.
• Teams that need flexible, multi-purpose event management tools.

Not ideal if your hotel’s core focus is sales CRM or if you require deep PMS integrations or hotel-specific workflows.

The Bottom Line for Hotels

Event Temple is a specialized, highly-rated hotel sales CRM that supports group bookings, workflows, and integrations, making it ideal for mid-size and larger hotels. Its extensive features, recent positive reviews, and dedicated support make it a dependable choice.

Explara, despite being a comprehensive event platform, lacks recent hotel-specific reviews and integrations. It’s better suited for organizations managing diverse events and memberships rather than hotel sales teams.

If your hotel needs a proven, hotel-centric sales solution, Event Temple offers concrete advantages in features, support, and integration. For broader event management outside the hotel industry, Explara may be relevant but less tailored for your core needs.