eviivo Suite™ PMS vs. freetobook:
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The Decision

Choosing the right property management system (PMS) is crucial for your hotel’s operational efficiency and guest satisfaction. Both eviivo Suite™ and freetobook serve small to medium-sized hotels and B&Bs, aiming to streamline reservations, improve distribution, and enhance guest communication. While they share similarities, eviivo’s greater review volume and recent feedback make it the more established choice, especially for multi-property operators.

Are you looking for a system that handles complex multi-property management or a straightforward platform to boost direct bookings? Let’s compare how these two solutions stack up.

Is eviivo Suite™ or freetobook Better for Hotels?

eviivo Suite™ and freetobook both target independent hotels and B&Bs, offering online booking and channel management. eviivo’s system has a broader set of features, including guest CRM, email marketing, and integrations with major OTAs, which are supported by a global presence and more recent, frequent reviews. Conversely, freetobook emphasizes ease of use, affordability, and strong support, with a simpler interface that’s highly rated for user-friendliness.

eviivo’s platform is more comprehensive with 37 shared features plus 14 exclusive ones such as group functionality and a native email marketing tool, whereas freetobook offers 37 shared features and one unique feature—rules-based room assignments. Which suits your hotel’s complexity and growth plans better?

Do you prioritize a system with a broad feature set and multi-property capabilities, or one that’s quick to learn and manage? This is the core difference.

eviivo Suite™ vs freetobook: Which Should Your Hotel Choose?

If your hotel manages multiple properties, needs extensive integrations, or plans to scale, eviivo is the stronger candidate. Its larger, more recent review base (191 reviews, 20 in last six months) and higher overall rating (0.93/5, vs 0/5 for freetobook) reflect ongoing usability and support improvements, especially for larger or complex portfolios.

If your hotel is a small, independent operation focused on simplicity, cost-efficiency, and fast onboarding, freetobook is the more suitable choice. Its user-friendly interface and consistently high customer support scores (4.91/5 support rating, compared to 4.42/5 for eviivo) highlight its appeal for teams needing a straightforward, reliable PMS.

In summary, choose eviivo if you need extensive features and multi-property management; go with freetobook if your priority is ease of use and affordability.

Is eviivo Suite™ or freetobook Easier to Use?

Freetobook’s ease of use is reflected in its near-perfect user ratings (4.91/5), compared to eviivo’s 4.43/5. Reviewers praise freetobook’s simple, intuitive interface, quick onboarding, and support that helps staff get up to speed within days. Its clear, straightforward workflows make it ideal for teams unfamiliar with complex PMS systems.

eviivo’s platform, while robust, has a slightly lower ease-of-use rating, with some users mentioning a steeper learning curve due to its extensive features. However, its onboarding support and mobile app are well-rated, aiding in adoption for larger teams.

Edge: freetobook.

Which Has Better Features: eviivo Suite™ or freetobook?

eviivo offers a broader array of features, including guest CRM, native email marketing, online checkout, task management, and mobile app support. It also has 14 features unique to its platform, such as group management, multi-lingual support, and EPoS, making it suitable for multi-property or diverse accommodation types.

freetobook’s standout feature is rules-based room assignments, which simplifies managing complex booking scenarios but offers fewer advanced features overall. Despite this, its core reservation and channel management tools are highly rated for small hotels.

Edge: eviivo.

Which Has Better Customer Support: eviivo or freetobook?

eviivo’s support is consistently praised; recent reviews highlight responsive, helpful assistance, essential during implementation and troubleshooting. Support ratings stand at 4.42/5, and users note that their onboarding experience is guided and reassuring.

freetobook exceeds here with a support rating of 4.91/5, with many reviewers emphasizing the quick, friendly, and personalized help they receive. Customers also appreciate the ongoing addition of new features and support responsiveness.

Edge: freetobook.

Which Has More Integrations: eviivo or freetobook?

eviivo boasts 32 verified partners, including major booking channels and tools like Google Hotel Ads, Expedia, Booking.com, and Airbnb, along with specialized integrations such as TripAdvisor and PriceLabs. Its robust partner network supports extensive distribution and automation.

freetobook has only 4 verified partners, with common integrations like Stripe and RoomPriceGenie. While sufficient for smaller operations, it offers less flexibility for complex distribution needs.

Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or freetobook?

eviivo’s reviews are more recent, with 20 in the last six months, and a 95% likelihood to recommend. Many users appreciate its ease of booking, central management, and customer support, especially for multi-property portfolios.

freetobook’s reviews, though plentiful, are older, with no recent feedback, but consistently highlight its simplicity and excellent support for small operations. Its rating of 99% likelihood to recommend underscores satisfaction among small hoteliers.

Edge: eviivo.

How Much Do eviivo and freetobook Cost?

eviivo’s base price is $700 per month, with no freemium or free tier. It targets larger or growing portfolios willing to invest in advanced features.

freetobook’s base fee is significantly lower at $200 per month, with no additional monthly per-room charges and no free trial. Its affordability makes it attractive for budget-conscious small hotels.

In summary, eviivo costs more but provides extensive features; freetobook offers a more economical, straightforward solution.

What Type of Hotel Should Use eviivo?

• Hotels managing multiple properties or large portfolios.
• Businesses needing advanced integrations, guest CRM, and email marketing.
• Hotels with diverse accommodations like villas, resorts, or unique properties.
• Teams scaling their operations and planning expansion.
• Hotels that require multi-lingual support or mobile management.

Not ideal if your hotel is a small, single-property operation with minimal technical needs or budget constraints.

What Type of Hotel Should Use freetobook?

• Small to medium-sized hotels or B&Bs seeking simplicity.
• Teams prioritizing quick onboarding and intuitive management.
• Hotels with limited budgets but high service quality expectations.
• Properties that value excellent customer support.
• Hotels focusing on boosting direct bookings with integrated channel management.

Not ideal if your hotel needs extensive automation, complex multi-property management, or advanced marketing features.

eviivo Suite™ vs freetobook: The Bottom Line for Hotels

eviivo Suite™ is a comprehensive, feature-rich PMS suited for multi-property operators and hotels requiring extensive integrations. Its larger review base and recent positive feedback confirm its reliability for growing or complex portfolios.

Freetobook excels in simplicity, support, and affordability, making it ideal for small hotels and B&Bs that want a straightforward solution. Its ease of use and dedicated support team make it a favorite among owners who prefer a no-fuss platform.

If your hotel manages multiple properties or plans to scale, eviivo offers more advanced capabilities that justify the higher investment. Conversely, if you seek a budget-friendly, easy-to-use system with excellent support, freetobook is the safer, more comfortable choice.

In conclusion, for most multi-property or growth-oriented hoteliers, eviivo’s richer feature set and recent review momentum make it the better option. However, if simplicity and support are your priorities, freetobook is a dependable, cost-effective alternative.