eviivo Suite™ PMS vs. HoresPlus:
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The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operational efficiency, guest satisfaction, and revenue. You are evaluating eviivo Suite™ and HoresPlus—two solutions designed to streamline hotel management, but with distinct strengths and market presence. While both aim to simplify your workflows, their features, user feedback, and support offerings differ notably. Which system will genuinely meet your hotel’s unique needs?

Is eviivo Suite™ or HoresPlus Better for Hotels?

Both eviivo and Hores aim to improve hotel operations, but they serve slightly different markets and functionalities. eviivo is a cloud-based PMS with a broad global footprint, especially popular among independent hotels, B&Bs, and vacation rentals, with over 28,000 properties using its platform. HoresPlus, meanwhile, has a solid reputation among over 600 hotels for its detailed operational management, though it has fewer recent reviews and less public feedback.

eviivo’s extensive integrations, mobile app, and AI-powered messaging are designed to enhance guest engagement and streamline bookings across multiple channels. HoresPlus offers an all-in-one hub for reservations, billing, and operational oversight, focusing on automation and centralized management. Do these core differences influence which system suits your hotel better?

eviivo Suite™ vs HoresPlus: Which Should Your Hotel Choose?

If your hotel needs a flexible, multi-channel booking platform with strong online travel agency (OTA) integration and a user-friendly mobile app, eviivo is the clear choice. It’s especially well-suited for independent hotels, vacation rentals, and properties looking for reliable guest communication tools.

Conversely, if your team requires a detailed operational management system with comprehensive front desk control, housekeeping scheduling, and billing in one place, HoresPlus could be more appropriate. Its focus on internal workflow automation and real-time data accuracy benefits hotels with complex operations and multiple departments. Given eviivo’s higher review volume and recent positive feedback, it remains the more proven option for most hoteliers.

Is eviivo Suite™ or HoresPlus Easier to Use?

eviivo boasts a high ease-of-use rating of 4.43 out of 5, with many users praising its intuitive interface and helpful onboarding process. Its mobile app is also rated positively, with users appreciating on-the-go control and instant notifications, simplifying daily management.

Hores has no publicly available usability ratings or recent reviews, making it harder to assess its onboarding and user experience. Based on the limited data, eviivo’s more recent user feedback indicates a smoother, more accessible interface. Edge: eviivo.

Which Has Better Features: eviivo Suite™ or HoresPlus?

eviivo offers 45 shared features plus six unique ones, such as cloud management, centralized messaging, PCI and SOC2 compliance, automated night audits, and EPoS integration. These features enable automation, security, and broad connectivity, notably absent from Hores.

Hores provides seven verified integrations (including tools like Experience Hotel and IDeaS), with unique features like integrated ID scanning and rules-based room assignments—beneficial for hotels with complex check-in procedures or security needs. However, eviivo’s larger feature set and automation options give it a definite edge for ease of operation.

Which Has Better Customer Support: eviivo or HoresPlus?

eviivo’s customer support has a high rating of 4.42 out of 5, with reviewers frequently praising their responsiveness and onboarding assistance. Comments highlight that support staff like Joseph and Xavier are helpful during setup and when troubleshooting.

Hores offers no publicly available recent support ratings or testimonials, leaving its support quality uncertain. Given eviivo’s consistent positive feedback and recent review volume, it’s the safer bet for reliable, responsive customer service. Edge: eviivo.

Which Has More Integrations: eviivo or HoresPlus?

eviivo connects with 32 verified partners, including major OTAs like Booking.com, Expedia, and Airbnb, along with specialized tools like TripAdvisor and PriceLabs. Its broad integration landscape facilitates extensive distribution and management options.

Hores has only 7 verified partners, including familiar names like Experience Hotel and IDeaS. While suitable for internal operations, its limited integrations restrict multi-channel distribution capabilities. Based on total integrations, eviivo clearly leads.

Which Do Hoteliers Rate Higher: eviivo or HoresPlus?

eviivo’s reviews in the last six months include 20 recent ratings, with an overall score of 87 out of 100, and a likelihood to recommend of 95%. Hoteliers across various segments, especially vacation rentals and inns, praise its ease of use, automation, and support.

Hores has no recent reviews or publicly available ratings. The absence of recent user feedback makes it difficult to assess satisfaction levels, but the strong and recent eviivo reviews underscore its current market approval. Edge: eviivo.

How Much Do eviivo and HoresPlus Cost?

eviivo charges a flat monthly fee of $700, with no free tier, freemium, or trial options detailed publicly. Pricing is straightforward but may be premium for smaller properties.

Hores does not publicly disclose pricing, which complicates direct comparison. Given eviivo’s transparency and proven value in recent reviews, its cost aligns with its feature set and support quality.

What Type of Hotel Should Use eviivo?

• Hotels and vacation rentals seeking multi-channel booking management and guest communication.
• Independent hotels or B&Bs looking for straightforward, cloud-based operations.
• Properties aiming for automation-friendly workflows with integrations to OTAs.
• Teams that prioritize mobile management and AI-powered messaging.
• Not ideal if your hotel relies heavily on customized workflows or requires extensive in-house automation.

What Type of Hotel Should Use Hores?

• Hotels with complex internal operations, like detailed housekeeping or front desk management.
• Properties that benefit from integrated ID scanning, room assignment rules, and internal scheduling.
• Hotels focusing on internal workflow automation without extensive online distribution needs.
• Teams that prefer a single, comprehensive system for internal management.
• Not ideal if you need robust OTA integrations or recent user support feedback.

eviivo Suite™ vs HoresPlus: The Bottom Line for Hotels

eviivo’s core strength is its extensive, proven integrations and user-friendly platform, supported by recent positive reviews from over 191 hoteliers. It excels in multi-channel booking, guest engagement, and automation, making it the more reliable choice for most independent and small-to-mid-sized properties. Its higher overall ratings and recent review volume reinforce its market leadership.

Hores provides a detailed operational management system, particularly suited for hotels with complex internal workflows. However, its limited recent feedback and smaller integration network make it less compelling unless your hotel prioritizes internal management over external distribution.

For most hoteliers, especially those seeking ease of use, strong support, and proven online connectivity, eviivo Suite™ is the superior choice. If your hotel has very specific internal automation needs and fewer distribution channels, Hores might still be worth exploring, but the lack of recent reviews raises concerns about ongoing support and feature updates.