eviivo Suite™ PMS vs. Opera:
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The Decision

Choosing between eviivo Suite™ PMS and Opera hinges on your hotel’s specific needs, size, and operational complexity. While both aim to streamline hotel management, eviivo is a cloud-based platform with a strong focus on independent hotels, B&Bs, and vacation rentals, whereas Opera traditionally caters to larger hotel groups with more extensive operational demands. Your decision should reflect what features and support levels matter most to your team.

eviivo offers a comprehensive, user-rated platform with a proven track record, especially in the UK and Europe, backed by recent, highly positive reviews. Opera’s absence of recent reviews and ratings indicates less current user satisfaction or adoption. Do you prioritize modern, reviewed technology with ongoing support?

Is eviivo Suite™ or Opera Better for Hotels?

eviivo Suite™ and Opera both serve as property management solutions, but their core focus diverges. eviivo is tailored for small to medium-sized properties, including vacation rentals, B&Bs, and boutique hotels, emphasizing ease of use, online distribution, and guest communication. Conversely, Opera traditionally targets larger hotel chains, offering extensive enterprise features suited for complex, multi-property management.

Most recent reviews heavily favor eviivo, with a score of 87.05 and 191 reviews, compared to Opera’s lack of recent feedback and zero ratings. eviivo’s platform is praised for its intuitive interface, automation, and support, whereas Opera lacks recent user validation. Are you seeking a modern, well-reviewed system that’s proven in the current market?

eviivo Suite™ vs Opera: Which Should Your Hotel Choose?

If your hotel is a small to mid-sized operation, especially in vacation rentals or boutique lodging, go with eviivo. It’s designed for properties like yours, offering a straightforward booking engine, guest messaging, and integrations with major OTAs. If you need a system that supports complex, large-scale operations with extensive enterprise features, Opera might be considered — but note the lack of current reviews.

Given eviivo’s recent, positive feedback and extensive feature set for smaller properties, it’s the safer, more validated choice for most hoteliers in your segment. Opera’s suitability diminishes without recent validation or reviews to confirm its current performance.

Is eviivo Suite™ or Opera Easier to Use?

eviivo’s user rating for ease of use stands at 4.43/5 based on user reviews, with a smooth onboarding process and high support ratings. Customers frequently mention how intuitive the platform is, with clear navigation and helpful onboarding guidance. From the reviews, users feel confident managing reservations, guest communication, and reporting quickly.

Opera, on the other hand, has no recent reviews or ratings, making it difficult to assess its user experience today. Its traditional focus on larger hotel chains often translates to a more complex interface, not ideal for smaller properties or teams seeking simplicity.

Edge: eviivo.

Which Has Better Features: eviivo or Opera?

eviivo boasts 51 unique features, including channel management, revenue tracking, guest CRM, automated messaging, online check-in, and mobile app management. These features are tailored for independence and flexibility, with tools like digital registration, task management, and integrated payment processing.

Opera offers a centralized reservation and front desk management system, but lacks detailed information about advanced features or integrations comparable to eviivo’s extensive suite. Without current reviews to confirm Opera’s capabilities, eviivo’s comprehensive and proven feature set gives it the edge.

Edge: eviivo.

Which Has Better Customer Support: eviivo or Opera?

eviivo’s support scores are notably high at 4.42/5, with recent reviews praising responsiveness and helpful onboarding assistance. Users report support staff like Xavier and Joseph as instrumental during implementation and troubleshooting, which is crucial for smooth operations.

Opera’s customer support ratings are unavailable, and no recent user feedback is accessible. This absence, combined with the lack of recent reviews, suggests eviivo’s support is more reliable and current.

Edge: eviivo.

Which Has More Integrations: eviivo or Opera?

eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and Airbnb, plus software solutions like Tripadvisor, D-Edge, and Canary Technologies. This extensive network facilitates seamless distribution, reservations, and payments, critical for small and medium properties.

Opera has no publicly available or verified integrations, especially recent ones, which may limit its ability to connect with modern distribution channels. For your needs, eviivo’s broad integration ecosystem provides a significant advantage.

Edge: eviivo.

Which Do Hoteliers Rate Higher: eviivo or Opera?

eviivo’s recent reviews indicate a 95% likelihood to recommend, with a high overall user rating of 0.93/5 (on a different scale, but clearly positive). The platform is especially favored by vacation rentals and B&Bs, with many users citing its ease of use and support.

Opera has no recent reviews or ratings, making it impossible to evaluate current user satisfaction. Based on available data, eviivo’s reputation is significantly stronger among hoteliers today.

Edge: eviivo.

How Much Do eviivo and Opera Cost?

eviivo charges a $700 monthly flat fee, with no free trial or implementation fees. Its pricing structure is straightforward, reflecting its all-in-one suite designed for smaller properties seeking comprehensive management.

Opera’s pricing details are not publicly available, but typically involve custom quotes, often suited for large hotel groups with substantial budgets. For small to medium hotels, eviivo’s transparent, predictable pricing offers better value.

What Type of Hotel Should Use eviivo?

• Hotels that operate independently or as part of a small portfolio.
• Teams seeking an intuitive platform to handle reservations, guest communication, and online distribution.
• Properties that need automation tools like online check-in, guest messaging, and channel management.
• Hotels in regions where eviivo is well-established, such as Europe and North America.

Not ideal if you:

• Manage a large, multi-property enterprise needing complex, enterprise-level systems.
• Require extensive customization beyond what eviivo currently offers.
• Want a platform with a global presence outside North America and Europe.

What Type of Hotel Should Use Opera?

• Large hotel chains or properties with extensive operational complexity.
• Hotels requiring advanced enterprise features, detailed reporting, and multi-location management.
• Organizations that already have other enterprise systems integrated with Opera.
• Hotels in regions where Opera has a strong presence and support.

Not ideal if you:

• Operate a small or boutique property looking for a straightforward, reviewed platform.
• Need recent user validation or support feedback.
• Prefer a cloud-based, modern interface designed for agility and ease of use.

eviivo vs Opera: The Bottom Line for Hotels

The core difference lies in their target segments: eviivo is built for small to medium properties, emphasizing ease, automation, and recent support, while Opera is geared towards large, complex hotel operations with extensive feature needs but lacking current validation.

If your hotel values a proven, easy-to-use platform with recent positive reviews, choose eviivo. It’s ideal for independent hotels, B&Bs, and vacation rentals seeking reliable distribution, automation, and support.

On the other hand, if you operate a large, enterprise-scale hotel and require a highly customizable system with extensive enterprise features, Opera might be suitable — but beware of the lack of recent feedback to confirm its current performance.

In conclusion, for most small to mid-sized hotels today, eviivo’s validated, well-rated, and feature-rich offering makes it the clearer choice.