Exely HMS vs. NewBooks:
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The Decision

Choosing between Exely HMS by Exely and NewBooks hinges on your hotel’s specific needs. Both aim to streamline operations and maximize revenue, but Exely is a comprehensive hotel management platform, while NewBook appears to serve a different segment, primarily book retailers and publishers. Given your focus on hotel management, Exely’s suite of features and recent reviews make it the more relevant choice. But how do they compare in detail?

Is Exely HMS or NewBooks Better for Hotels?

Exely HMS is explicitly built for hotel management, offering features like channel management, online check-in, and guest messaging, tailored to hospitality operations. In contrast, NewBooks seems oriented toward inventory and review management for book retailers, with no dedicated hotel features.

Both products aim to improve efficiency but diverge significantly in their focus—Exely on hotel operations and revenue, NewBooks on inventory and content management. The critical question is which aligns better with your hotel’s operational priorities.

Exely HMS vs NewBooks: Which Should Your Hotel Choose?

If your hotel needs a robust, all-in-one management system that boosts direct bookings, manages online reputation, and streamlines daily operations, go with Exely HMS. Its extensive feature set, including booking engine, channel management, and guest communication, was developed specifically for hotels.

If your hotel primarily requires inventory management, AI-powered review summaries, or cataloging solutions for retail or publishing, NewBooks could be relevant. However, given its lack of hotel-specific features and market presence, Exely is the clear choice for hospitality.

Is Exely HMS or NewBooks Easier to Use?

Exely HMS scores highly with a 4.88/5 ease of use rating, reflecting its intuitive interface and straightforward onboarding process. Users praise its simple navigation, which reduces staff training time and minimizes errors during busy periods.

NewBooks has no publicly available reviews or ratings, making it impossible to assess its ease of use for hotel staff. Without user feedback, Exely’s proven usability gives it a decisive advantage.

Edge: Exely HMS.

Which Has Better Features: Exely HMS or NewBooks?

Exely offers 38 unique hotel management features—such as multi-currency support, gift vouchers, automated night audit, native email marketing, guest profiles, online check-in/out, and revenue management modules. Its feature set is tailored to enhance hotel revenue and operational efficiency.

NewBooks has no listed hotel features or integrations, focusing instead on inventory and review content management, which are irrelevant for hotel operations. For hoteliers, Exely’s comprehensive toolkit makes it the superior choice.

Edge: Exely HMS.

Which Has Better Customer Support: Exely HMS or NewBooks?

Exely’s customer support ratings are exceptional at 4.9/5, with reviewers describing their support team as responsive, helpful, and quick to resolve issues. Recent reviews highlight the support team’s attentive responses and ongoing system improvements.

There are no available reviews or ratings for NewBooks’ customer support, leaving its support quality unverified. For critical hotel management tools, reliable support is essential—favoring Exely.

Edge: Exely HMS.

Which Has More Integrations: Exely HMS or NewBooks?

Exely integrates with 8 verified partners, including industry leaders like Oracle Hospitality, Booking.com, and IDeaS, facilitating seamless operations across booking channels, revenue management, and POS systems. These integrations are vital for real-time data flow and operational efficiency.

NewBooks has no verified integrations listed, limiting its ability to connect with hotel-specific systems. For a hotel seeking a connected management platform, Exely’s integrations are a significant advantage.

Edge: Exely HMS.

Which Do Hoteliers Rate Higher: Exely HMS or NewBooks?

Exely’s recent reviews reflect a high satisfaction rate—98% likelihood to recommend—particularly among boutique, city center, and conference hotels. Its recent review count (18 reviews in the last six months) indicates active, current user engagement.

There are no reviews for NewBooks, making it impossible to gauge hotelier satisfaction. For proven user approval, Exely is the clear leader.

Edge: Exely HMS.

How Much Do Exely HMS and NewBooks Cost?

Exely charges a base price of $400 per month, with no trial or implementation fees, offering a predictable subscription model. Pricing for NewBooks is unavailable or not explicitly published, which complicates direct comparison.

Given Exely’s transparent pricing, hoteliers can evaluate ROI more confidently. The lack of pricing details for NewBooks suggests it might not cater to the hotel market directly.

What Type of Hotel Should Use Exely HMS?

• Hotels seeking an integrated management platform for daily operations and revenue optimization.
• Properties that want to increase direct bookings and online presence.
• Hotels needing centralized guest profiles, automated billing, and multi-channel management.
• Teams aiming to reduce operational errors with automation tools.

Not ideal if your hotel:

• Primarily needs inventory or catalog management (more relevant to retail/publishing).
• Operates on a very limited budget without expecting robust management features.
• Already has a fully integrated system and doesn't require additional hotel-specific tools.

What Type of Hotel Should Use NewBooks?

• Retailers or publishers seeking inventory, review management, or cataloging tools.
• Businesses that require AI-powered content summaries and personalized recommendation engines.
• Companies focused on streamlining product listings and customer review processing.

Not ideal if your hotel:

• Needs comprehensive property management or guest engagement features.
• Operates in the hospitality sector without inventory or retail components.
• Requires hotel-specific integrations or operational modules.

Exely HMS vs NewBooks: The Bottom Line for Hotels

The core difference is that Exely is a dedicated hotel management platform, while NewBook targets content and inventory management outside of hospitality. For your hotel, Exely’s feature-rich environment directly supports operational needs, revenue growth, and guest experience.

Choose Exely if you prioritize a proven, hotel-specific management system with recent positive reviews, high satisfaction, and extensive integrations. Its recent review volume and support ratings make it the safer, more reliable option for hotel teams.

Opt for NewBooks only if your hotel operates within retail or publishing sectors, requiring specialized content management or review summaries. For hospitality-specific needs, Exely’s targeted features and recent positive feedback confirm it’s the better fit.

Note: Due to the limited publicly available information for NewBooks and its focus on non-hotel markets, this comparison emphasizes the strengths and recent reviews of Exely HMS as the more relevant solution for hotel management.