Lodgical Solution vs. ThinkReservations PMS:
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The Decision

Choosing the right property management system (PMS) can drastically impact your hotel’s efficiency, guest experience, and bottom line. Lodgical Solution and ThinkReservations both aim to streamline operations, but they serve different hotel profiles and operational needs. Lodgical Solution appears to cater more to small and mid-sized properties, while ThinkReservations has a broader presence in the B&B and boutique segments. So, which one fits your hotel best?

Is Lodgical Solution or ThinkReservations Better for Hotels?

Lodgical Solution is designed to serve hotels seeking a straightforward, cost-effective management platform with core functionalities like reservations, guest tracking, and reporting. ThinkReservations, meanwhile, offers a more feature-rich experience with advanced integrations, automation, and a strong OTA connection focus. The key difference is the volume of recent reviews: ThinkReservations has over 350 recent reviews and a significantly higher overall rating, signaling stronger user confidence.

Both products aim to reduce manual work, but ThinkReservations has a more modern, cloud-based design and a wider array of features. Are you prioritizing a more scalable, well-reviewed platform? The choice hinges on your hotel’s size, operational complexity, and desire for integrations.

ThinkReservations vs Lodgical Solution: Which Should Your Hotel Choose?

If your hotel needs a system that excels at online bookings, OTA integrations, and automations — especially for small to mid-sized properties or B&Bs — ThinkReservations is the clear winner. Its high user ratings (4.88/5 with 356 reviews) and recent positive feedback make it the most reliable option for modern, digitally-savvy hoteliers.

If, however, your focus is on a simple, budget-friendly PMS with essential reservation and guest management features, Lodgical Solution could suffice. It’s better suited for smaller properties that prioritize affordability and ease of use over extensive automation or integrations.

In other words, for a hotel aiming to grow or improve guest communication and data insights, ThinkReservations is the safer bet. For those seeking straightforward management at a lower cost, Lodgical is worth considering.

Is Lodgical Solution or ThinkReservations Easier to Use?

Both systems score highly on ease of use, with Lodgical at 4.8/5 and ThinkReservations at 4.82/5. Lodgical’s interface is praised for simplicity, and its onboarding process is rated at 4.67/5, with users reporting a smooth start. ThinkReservations' onboarding and interface are similarly rated, with many reviewers describing the platform as intuitive and easy to navigate, even for non-tech users.

Recent reviews highlight the importance of support and training: ThinkReservations’ users often mention the availability of helpful onboarding tutorials and responsive customer service that makes staff adoption easier.

Edge: ThinkReservations.

Which Has Better Features: Lodgical Solution or ThinkReservations?

Lodgical Solution offers 4 features exclusive to its platform, including guest CRM, online checkout, integrated CRS, and mobile device notes & tasks. ThinkReservations, on the other hand, boasts 14 unique features such as EPoS, automated night audit, multi-currency support, shift planning, and GDPR compliance.

While both systems share 25 core features, ThinkReservations’ additional functionalities support more complex operations and automation, especially for properties with multiple revenue streams or international guests. Its mobile app and ancillary revenue tracking are particularly noteworthy.

Edge: ThinkReservations.

Which Has Better Customer Support: Lodgical Solution or ThinkReservations?

Customer support ratings favor ThinkReservations at 4.82/5, compared to Lodgical’s 4.6/5. Both are praised for friendly, knowledgeable staff, but recent reviews of ThinkReservations highlight proactive support, quick responses, and consistent communication about updates — critical for busy hotels.

Lodgical’s support is regarded as solid, with some users mentioning a need for more frequent updates and communication about new features. However, because ThinkReservations has more recent reviews, it demonstrates a clearer track record of ongoing support.

Edge: ThinkReservations.

Which Has More Integrations: Lodgical Solution or ThinkReservations?

Lodgical Solution features 20 verified partners, including notable integrations like Nonius, RateBoard, and Vertical Booking, with some exclusive partner options. ThinkReservations offers 16 verified integrations, including major OTAs like Expedia, Airbnb, Tripadvisor, and channel managers such as TrustYou.

Both platforms support essential integrations, but Lodgical’s broader ecosystem and exclusive partners might appeal to properties with specific third-party needs. Nevertheless, ThinkReservations’ strong OTA connection and its native integration with popular booking channels make it more versatile for direct online distribution.

Edge: Lodgical Solution.

Which Do Hoteliers Rate Higher: Lodgical Solution or ThinkReservations?

ThinkReservations overwhelmingly outperforms Lodgical in recent reviews: with over 350 reviews and an average rating of 4.88/5, compared to Lodgical’s 0/5 rating from only 5 reviews. The recent positive feedback emphasizes ThinkReservations’ ease of use, automation, and support, especially in small to mid-sized properties and B&Bs.

Lodgical’s limited review count and stagnant recent reviews suggest less confidence and fewer active users. Its ratings are outdated, making ThinkReservations the clear favorite based on current user sentiment.

Edge: ThinkReservations.

How Much Do Lodgical Solution and ThinkReservations Cost?

Lodgical Solution’s pricing details are unavailable, but it’s positioned as an affordable choice, especially for small properties. ThinkReservations charges a flat $500 monthly fee with no trial, implementation, or hidden fees, which many users find transparent and predictable.

Given the limited data on Lodgical’s cost, if budget is your main concern, you may want to clarify with the vendor. However, ThinkReservations’ transparent pricing and proven ROI from reviews make it easier to justify.

What Type of Hotel Should Use Lodgical Solution?

• Hotels seeking a straightforward, budget-friendly PMS with core features.
• Small properties like inns, B&Bs, or vacation rentals aiming to streamline reservation management.
• Properties that prioritize ease of use without complex automation.
• Hotels with limited technical staff, given Lodgical’s simple onboarding and interface.

Not ideal if:

• You need extensive automation or integrations.
• Your property is large or complex and requires scalable solutions.
• You seek advanced analytics or AI-driven guest personalization.

What Type of Hotel Should Use ThinkReservations?

• Small to mid-sized hotels, B&Bs, and boutique properties wanting automation.
• Hotels focused on direct online bookings, OTA management, and revenue upselling.
• Properties seeking to streamline operations with robust reporting and integration.
• Hotels aiming to expand their digital presence and guest engagement.

Not ideal if:

• You operate a large resort or enterprise hotel with complex needs.
• Budget constraints prevent investing in a $500/month platform.
• You prefer a highly customizable or niche PMS not supported by ThinkReservations.

The Bottom Line for Hotels

ThinkReservations is the more proven, feature-rich, and well-reviewed platform suitable for most small and medium properties. Its extensive recent reviews, high ratings, and strong support make it the safer choice for hotels committed to growth and automation.

Lodgical Solution remains a solid, affordable option for smaller hotels seeking basic management tools without the need for advanced features or integrations. Its limited recent reviews, however, suggest it’s less favored among current users.

In conclusion, if your hotel demands a modern, scalable solution with recent positive feedback, ThinkReservations is the clear winner. For smaller hotels or those on a tight budget seeking simple management, Lodgical may suffice but comes with less confidence in ongoing support and updates.