MyStay vs. The Percentage Company:
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The Decision

Choosing between MyStay by MyStay and The Percentage Company hinges on what your hotel needs most. Both serve the upselling software niche, but MyStay offers a broad suite of features focused on guest communication, contactless check-in, and personalized upselling, backed by a significantly larger and more recent review base. The Percentage Company primarily provides a booking engine with upselling capabilities and integrations with PMS and accounting systems, but it lacks the extensive review data that makes MyStay more proven in the field. So, which aligns better with your current priorities?

Is MyStay or The Percentage Company Better for Hotels?

Both products aim to increase revenue through guest upselling and streamline booking processes, but they diverge in their core strengths. MyStay emphasizes automated, personalized guest communication, contactless check-in/out, and targeted upsell features, supported by a robust 41 recent reviews averaging 4.82/5. Its high NPS score of 9.59/10 and 96% recommendation rate show strong customer satisfaction. The Percentage Company, with no recent reviews or ratings, primarily offers a booking engine and integrations but lacks the user feedback that validates its effectiveness. Are you looking for an established platform with proven success or a newer, more niche solution?

MyStay vs The Percentage Company: Which Should Your Hotel Choose?

If your hotel needs a comprehensive guest engagement platform—covering automated communication, contactless check-in/out, guest segmentation, and personalized upselling—MyStay is the clear choice. Its extensive feature set, including room upgrade merchandising, multi-channel delivery, and offer orchestration, suits hotels seeking to enhance guest experience and revenue simultaneously. On the other hand, if you require a simple, integrated booking engine mainly to boost direct reservations and connect with PMS or accounting systems, The Percentage Company’s leaner offering might suffice, though it lacks recent reviews to confirm its efficacy.

For hotels prioritizing guest experience, automation, and proven performance, MyStay exceeds expectations. If your focus is purely on booking management with some upselling, consider The Percentage Company but beware of the limited review data.

Is MyStay or The Percentage Company Easier to Use?

MyStay boasts a user rating of 4.85/5 for ease of use, with reviews praising its intuitive interface, straightforward onboarding, and seamless integration with PMS systems. Users highlight how quickly staff adopted it, appreciating features like automated messaging and digital check-in/out. The platform’s recent reviews reinforce confidence in its usability, with some noting minor system speed issues but overall high satisfaction.

The Percentage Company, with no recent reviews, offers a booking engine and integrations but lacks publicly available feedback on its user experience. Its simplicity might appeal to smaller hotels focused solely on reservations, but without recent user ratings, usability remains unverified. Edge: MyStay.

Which Has Better Features: MyStay or The Percentage Company?

MyStay features eight unique capabilities that The Percentage Company does not, including guest segmentation, room upgrade merchandising, multi-channel communication, ancillary product merchandising, offer templates, offer orchestration, and A/B testing. Its comprehensive feature set supports tailored marketing and dynamic upselling, directly linked to guest preferences, and has been praised for its extensive customization options.

The Percentage Company offers a straightforward booking engine and integrations with PMS and accounting tools like CloudBeds, Guesty, QuickBooks, and Xero, but it doesn't provide the same suite of upselling or guest engagement features. With 8 exclusive features, MyStay outperforms in depth and versatility. Edge: MyStay.

Which Has Better Customer Support: MyStay or The Percentage Company?

MyStay’s support scores a remarkable 4.85/5, with reviews emphasizing its attentive, responsive, and personalized assistance. Customers regularly mention how the support team actively collaborates on feature requests and troubleshooting, creating a positive experience that fosters trust.

The Percentage Company’s support data isn't available, but its limited user base and absence of recent reviews make it difficult to assess the quality. Given MyStay’s consistent praise for support, it clearly offers a superior experience. Edge: MyStay.

Which Has More Integrations: MyStay or The Percentage Company?

MyStay connects with 30 verified partners, including major PMS and channel management systems like Priority Software, Kwentra, RoomRaccoon, apaleo, and WuBook. Its broad integration ecosystem enables smooth workflows and enhanced automation.

The Percentage Company integrates with only two verified partners—Cloudbeds and Stripe—limiting its versatility. If your hotel relies on a diverse set of systems, MyStay’s extensive integration network offers a significant advantage. Edge: MyStay.

Which Do Hoteliers Rate Higher: MyStay or The Percentage Company?

MyStay’s recent reviews reflect high satisfaction, averaging 4.82/5 with a 96% likelihood to recommend, especially among boutique, serviced apartments, and hotel segments. The platform’s consistent, recent positive feedback reinforces its strong reputation.

The Percentage Company lacks recent reviews or ratings, so hoteliers’ opinions remain unverified. The absence of recent data makes it difficult to gauge user satisfaction, but the proven reviews of MyStay clearly demonstrate its popularity. Edge: MyStay.

How Much Do MyStay and The Percentage Company Cost?

MyStay charges a base price of $400 per month without a freemium or trial option. Its pricing model appears straightforward, with no implementation fees, but detailed tier options are not disclosed.

The Percentage Company offers a slightly lower base price of $300 per month, also without a free tier or trial. Without further details, both options seem comparable, but MyStay’s higher cost might be justified by its extensive features and proven support.

What Type of Hotel Should Use MyStay?

• Hotels that want to increase guest satisfaction through personalized communication.
• Properties seeking contactless check-in/out solutions.
• Hotels aiming to upsell services and amenities before, during, and after stay.
• Hotels with PMS integrations looking for a unified guest management system.
• Teams striving to automate guest engagement for efficiency.
• Not ideal if: You need only a simple booking system without advanced guest interaction features.
• Not ideal if: Your hotel has minimal digital infrastructure or limited staffing for onboarding.

What Type of Hotel Should Use The Percentage Company?

• Hotels primarily focused on increasing direct bookings via a reliable booking engine.
• Properties seeking straightforward system integration with PMS and accounting.
• Hotels with limited need for extensive guest communication features.
• Smaller properties with simpler management workflows.
• Not ideal if: You require advanced upselling, segmentation, or multi-channel communication.
• Not ideal if: Your hotel operates in regions where system support and reviews are scarce.

The Bottom Line for Hotels

MyStay stands out as a robust, well-reviewed upselling and guest engagement platform. Its broad feature set, extensive integrations, and high customer satisfaction make it suitable for hotels that want to elevate the guest experience while increasing revenue.

The Percentage Company offers a streamlined booking engine with some integrations but lacks the comprehensive features and recent feedback that validate its effectiveness. Hotels should consider MyStay if they seek proven success, personalized communication, and a versatile platform.

When to choose MyStay:

• You prioritize guest engagement, automation, and proven performance.
• You value extensive integrations and a high user rating.
• You want a platform with dedicated support and recent positive reviews.

When to choose The Percentage Company:

• You need a simple, integrated booking engine primarily for direct reservations.
• You operate a smaller property with straightforward management needs.
• You are comfortable with limited recent feedback and do not require advanced upselling features.

In conclusion, for most hotels actively seeking a reliable, feature-rich upselling platform with proven customer satisfaction, MyStay remains the stronger choice. Its recent reviews, high ratings, and expansive feature set clearly position it as the preferred solution to boost revenue and enhance guest experiences.