Redforts vs. Softstar:
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The Decision

Choosing between Redforts by Redforts and Softstar depends heavily on your hotel’s specific needs. Redforts offers a comprehensive Property Management System (PMS) with robust features, while Softstar appears to focus more on property automation and tenant management, though limited review data makes direct comparison challenging. For hoteliers seeking a well-reviewed, integrated PMS, Redforts is the clearer option; for specialized property management, Softstar might appeal, but the lack of recent reviews weakens its case. Are you prioritizing full system integration or niche property automation?

Quick Verdict

Redforts stands out with over 40 recent reviews, a high overall rating, and a strong user base in diverse hotel segments. Softstar, however, has no recent reviews and a score of zero, making it difficult to assess its current effectiveness. If your hotel needs a proven, feature-rich PMS, Redforts is the definitive choice. Softstar’s lack of recent feedback suggests it’s less reliable or less adopted for now.

Is Redforts or Softstar Better for Hotels?

Redforts aims to serve hotels, hostels, apartments, and other properties with a broad suite of functionalities, including PMS, channel management, booking engine, revenue tools, and more. Its 40 reviews in the last six months, with an average score of nearly 73, demonstrate a stable, recent user base that values its automation and integration features. Softstar, with no recent reviews or ratings, provides limited information, making it hard to gauge its fit for hotel management.

Redforts excels at reducing manual workload through automation, offering modules like online check-in, digital registration, and real-time reporting. Softstar’s focus seems to be on property automation and tenant management, emphasizing AI-driven insights and financial reporting, but without recent user feedback, its practical benefits for hotels remain uncertain.

Are you looking for a proven, all-in-one PMS or a specialized property automation tool?

Redforts vs Softstar: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, easy-to-use PMS with a proven track record, go with Redforts. Its extensive feature set, including booking engine, channel manager, guest CRM, and revenue management, caters well to mid-sized and larger properties seeking automation and integration.

On the other hand, if your focus is on managing rental properties, tenant relations, or maintenance with AI-driven insights, Softstar might seem appealing. However, without recent reviews or customer ratings, it’s difficult to recommend Softstar confidently for hotel operations.

For hoteliers prioritizing reliability, user satisfaction, and feature depth, Redforts remains the safer, more validated choice.

Is Redforts or Softstar Easier to Use?

Redforts boasts a high ease-of-use rating of 4.68 out of 5, reflecting its intuitive interface, straightforward onboarding, and positive user feedback. Reviewers praise its user-friendly reservations and management modules, which reduce training time and human errors.

Softstar scores zero across all usability metrics due to a lack of recent reviews, leaving no concrete data on its interface or onboarding experience. This absence suggests it may not be widely adopted or tested in real hotel environments currently.

Edge: Redforts.

Which Has Better Features: Redforts or Softstar?

Redforts offers 46 exclusive features, including RevPaR & ADR reports, multi-currency handling, transactional emails, guest CRM, native email marketing, channel management, online check-in, digital registration, guest messaging, housekeeping modules, real-time status updates, and more. These depth features support operational automation and revenue optimization.

Softstar, with no verified features, appears to focus on property management automation, financials, and tenant tracking, but lacks detailed feature documentation. Without comparable feature data or recent user reviews, it's clear Redforts provides a more comprehensive and tested suite.

Edge: Redforts.

Which Has Better Customer Support: Redforts or Softstar?

Redforts scores a 4.53 out of 5 for customer support, with reviewers highlighting responsive, friendly service and quick problem resolution. Many users commend its onboarding process and ongoing support, reinforcing confidence in its reliability.

Softstar’s support ratings are unavailable, and no recent reviews exist to evaluate its responsiveness or service quality. The lack of recent feedback makes it impossible to determine if Softstar offers comparable support levels.

Edge: Redforts.

Which Has More Integrations: Redforts or Softstar?

Redforts currently integrates with two verified partners—Mr Winston and WuBook—enabling seamless communication with channel management and booking engines. These integrations streamline operations and reduce manual entry.

Softstar has no verified integrations, limiting its connectivity options. For hotels seeking a system that easily connects with other platforms, Redforts offers proven integration pathways, while Softstar’s capabilities remain unverified.

Edge: Redforts.

Which Do Hoteliers Rate Higher: Redforts or Softstar?

Redforts’s recent reviews, totaling 40 over the last six months, show a high likelihood to recommend (95%) and an overall score of 72.8. Users across various segments—such as boutique hotels, hostels, and B&Bs—appreciate its ease of use and automation features.

Softstar, with no recent reviews, has no data to support user satisfaction or property ratings. Without live feedback, the real-world rating landscape favors Redforts.

Edge: Redforts.

How Much Do Redforts and Softstar Cost?

Redforts prices at a flat $500 monthly fee with no trial, implementation, or additional charges, making its pricing transparent and predictable. Pricing for Softstar is not available, which complicates direct comparison and budget planning.

If budget transparency and predictable costs are priorities, Redforts is the clear option.

What Type of Hotel Should Use Redforts?

• Hotels seeking an all-in-one management platform with automation for reservations, billing, and guest communication.
• Properties requiring integrated revenue management, channel management, and CRM.
• Hotels with operational staff comfortable with digital systems and automation.
• Hotels that value strong support and ongoing feature updates.
• Not ideal if your hotel is very small, or if you need only a minimal management system.

Not ideal if your property is a very small operation that requires only basic booking capabilities.

What Type of Hotel Should Use Softstar?

• Property managers focused on tenant management, maintenance scheduling, and financial reporting.
• Hotels that prefer a specialized automation platform for property and lease management.
• Teams looking for AI-driven insights into property performance.
• Larger rental portfolios or extended stay properties managing multiple units.
• Not ideal if you need a full-scale hotel PMS or integration with major booking platforms.

Not ideal if your hotel relies on an all-in-one PMS or needs proven, recent support and reviews.

Redforts vs Softstar: The Bottom Line for Hotels

Redforts provides a proven, feature-rich PMS with high user ratings, recent positive reviews, and extensive integrations. Its suite of modules supports operational automation, revenue management, and guest communication, making it suitable for most mid-sized hotels and boutique properties.

Softstar’s lack of recent feedback limits confidence in its current offering. Its AI-driven property management approach may be appealing for specific rental or lease management, but it’s not recommended for hotels needing proven, full-scale PMS capabilities.

If you require a dependable and comprehensive system supported by recent reviews, Redforts is the clear choice. Softstar may suit niche property management needs but is not yet validated for hotel operations.