Resort Data vs. ThinkReservations PMS:
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The Decision

Choosing the right property management system (PMS) can dramatically impact your hotel's operations, guest experience, and revenue. Here, you’re weighing Resort Data, a long-established solution with a broad accommodation focus, against ThinkReservations, a modern, highly-rated platform with a proven track record in small to mid-sized hotels. Both aim to streamline your workflows, but their strengths differ significantly.

Resort Data offers extensive customization and support for a wide range of property types, including resorts and timeshares. ThinkReservations, on the other hand, specializes in small hotels, inns, and B&Bs, with a focus on ease of use and integrated revenue tools.

Is Resort Data or ThinkReservations Better for Hotels?

Resort Data is tailored for diverse property types like vacation rentals, resorts, and campgrounds, providing deep customization options suited for complex operations. ThinkReservations is designed for simplicity and speed, making it ideal for small hotels, inns, and B&Bs that want a straightforward management system.

Resort Data has been in business since 1981, with over 1,000 customers worldwide, but it has no recent reviews or active user feedback. ThinkReservations, founded in 2012, boasts 356 reviews, with the majority being recent—just four in the last six months—indicating a more active user base and ongoing platform improvements.

While Resort Data can handle large, multifaceted properties with specific needs, ThinkReservations focuses on core PMS features complemented by revenue-boosting tools and OTA integrations. Are you prioritizing deep customization or simplicity and rapid growth?

ThinkReservations vs Resort Data: Which Should Your Hotel Choose?

If your hotel operates as a small boutique, inn, or B&B, and you need an easy-to-use system with strong online booking and guest communication features, ThinkReservations is the better pick. It’s praised for its intuitive interface, seamless OTA integration, and proven revenue enhancements.

If your property is a resort, condo-hotel, or timeshare with complex operational needs that require extensive customization and support for multiple accommodation types, Resort Data could be more suitable. However, note that it has no recent reviews or measurable user satisfaction data, making its current effectiveness uncertain.

For hotels seeking rapid deployment, positive user feedback, and features proven to increase revenue, ThinkReservations is the clear choice. Resort Data’s niche focus on custom programming and broad accommodation types may be more than you need if simplicity and recent support matter most.

Is Resort Data or ThinkReservations Easier to Use?

ThinkReservations scores 4.82 out of 5 for ease of use, backed by 356 reviews, including recent positive feedback highlighting its intuitive interface, streamlined onboarding, and user-friendly features. Many users describe it as “like adding another employee,” emphasizing its simplicity.

Resort Data, with no recent reviews or ratings, offers extensive customization that likely involves a steeper learning curve. Its interface and onboarding experience are less documented or rated, suggesting it may be less accessible for staff unfamiliar with complex systems.

Edge: ThinkReservations.

Which Has Better Features: Resort Data or ThinkReservations?

ThinkReservations offers 39 features, including a channel manager, booking engine, guest messaging, automated night audits, and integrated payment processing—most of which are highly rated and recent. Its features directly support revenue growth, guest communication, and operational efficiency.

Resort Data has no publicly listed features or recent upgrades, focusing instead on custom programming for diverse property types. Its offerings are less transparent, and the lack of recent features or reviews makes it difficult to assess its current functionality.

Edge: ThinkReservations.

Which Has Better Customer Support: Resort Data or ThinkReservations?

ThinkReservations scores 4.82 out of 5, with reviews praising its 24/7 support, quick response times, and knowledgeable staff. Guests highlight the support team as “easy to work with” and “helpful,” making onboarding and troubleshooting smooth.

Resort Data provides 24-hour support but has no recent customer reviews or ratings to verify current support quality. Its long history suggests stability, but recent user feedback is lacking, making it hard to gauge ongoing support effectiveness.

Edge: ThinkReservations.

Which Has More Integrations: Resort Data or ThinkReservations?

ThinkReservations connects with 16 verified partners, including major OTAs like Airbnb, Expedia, and TripAdvisor, plus tools such as Sojern and TrustYou. It offers a wide range of integrations to expand your reach and streamline operations.

Resort Data has just one verified partner—Whistle—limiting its integration options. This could hinder your ability to connect with key OTAs and revenue channels.

Edge: ThinkReservations.

Which Do Hoteliers Rate Higher: Resort Data or ThinkReservations?

ThinkReservations has 356 reviews with a 4.88/5 rating, reflecting widespread user satisfaction across small hotels, inns, and B&Bs. Recent reviews praise its ease of use, support, and revenue features.

Resort Data has no recent reviews or ratings, so its user satisfaction level cannot be verified. Given the volume and recency of ThinkReservations’ reviews, it's the more trusted option currently.

Edge: ThinkReservations.

How Much Do Resort Data and ThinkReservations Cost?

Resort Data does not publicly list its pricing; it likely offers customized quotes based on property size and needs. ThinkReservations charges a flat $500 monthly fee, with no setup or hidden costs, making budgeting straightforward.

Without clear Resort Data pricing, your decision might hinge on budget flexibility and transparency, favoring ThinkReservations for predictable costs.

What Type of Hotel Should Use Resort Data?

• Hotels that operate multiple property types, including resorts, timeshares, and campgrounds, needing extensive customization.
• Teams that require a tailored software solution with custom programming and dedicated support.
• Properties with complex reporting and billing needs across diverse accommodation types.
• Larger properties or management companies managing multiple locations with unique workflows.

Not ideal if you prefer straightforward onboarding, limited technical support, or rapid deployment.

What Type of Hotel Should Use ThinkReservations?

• Small hotels, inns, B&Bs, and boutique properties seeking an easy-to-use platform.
• Teams that want integrated booking, guest communication, and revenue tools in one system.
• Properties prioritizing OTA connectivity and automated marketing features.
• Hotels aiming for quick setup, minimal training, and ongoing support.

Not ideal if you need highly customizable workflows for complex resort or timeshare operations or if budget is a concern with uncertain costs.

ThinkReservations vs Resort Data: The Bottom Line for Hotels

The core difference is that ThinkReservations focuses on simplicity, rapid deployment, and revenue-boosting tools, while Resort Data emphasizes customization across a broad property spectrum. ThinkReservations’ recent reviews, high satisfaction ratings, and active support make it the more trustworthy option today.

If your hotel is a small property looking for a proven, easy-to-use PMS with strong integrations and support, go with ThinkReservations. It’s well-reviewed, feature-rich, and tailored for properties like yours.

Resort Data might appeal if you manage multiple complex property types and need extensive, customized programming. Still, the lack of recent feedback makes it a less certain choice for current hotel operations.

In conclusion, for most hotel managers seeking a reliable, highly-rated PMS with recent positive reviews, ThinkReservations is the clear choice. Resort Data remains a niche solution suited for highly specialized, large-scale operations that require deep customization.