Rezovation vs. ThinkReservations PMS:
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Is Rezovation or ThinkReservations Better for Hotels?

Rezovation and ThinkReservations serve distinct market segments despite both being property management systems (PMS). Rezovation targets small hotels, inns, and bed & breakfasts (B&Bs) with its integrated reservation engine, website design, and internet marketing suite. In contrast, ThinkReservations offers a comprehensive PMS with a broad feature set and strong channel integrations, preferred by independent inns, boutique hotels, and B&Bs with a need for advanced operational tools.

Both products address the core hotel challenge of managing reservations, guest communications, and payments efficiently. Rezovation emphasizes real-time bookings and global distribution system (GDS) connectivity, ideal for properties prioritizing online visibility. ThinkReservations excels in operational workflows through its extensive features like housekeeping management, reporting, and direct payment processing, supporting increased revenue and smoother daily operations.

Rezovation vs ThinkReservations: Which Should Your Hotel Choose?

If your property is a small B&B or inn seeking a PMS tightly integrated with online marketing and global distribution, Rezovation’s real-time booking engine and website tools fit well, though its current review data is unavailable. However, this lack of recent reviews means operational reliability and user experience cannot be independently verified.

If you operate a small to mid-sized independent hotel, boutique property, or B&B in North America or similar markets, ThinkReservations’ 4.8 overall rating across 425 reviews, including a perfect 5/5 in the last six months from 41 reviews, confirms consistent user satisfaction. Its rich feature set supports room management, guest messaging, multi-channel bookings, and revenue reporting, demonstrated by case studies showing revenue growth up to 52%. For properties prioritizing operational control, integration, and proven support, ThinkReservations is the stronger choice.

Is Rezovation or ThinkReservations Easier to Use?

ThinkReservations scores 4.8/5 on ease of use and 4.7/5 on onboarding from 425 reviews, with users praising its intuitive design and straightforward navigation. Staff find it simple to manage reservations, calendar views, and daily workflows, reducing training time and errors. Reviewers often highlight how ThinkReservations simplifies complex tasks like rate adjustments and report generation.

Rezovation lacks review data to assess ease of use or onboarding. Without user feedback, it is impossible to measure how easily staff adopt or operate the system compared to ThinkReservations.

Edge: Even.

Which Has Better Features: Rezovation or ThinkReservations?

Rezovation offers no verified unique PMS features or integrations on the data available. ThinkReservations provides 39 exclusive features including channel management, integrated payment processing, housekeeping modules, group bookings, automated night audits, and guest messaging via SMS. These features support complex hotel operations such as real-time rate management, task coordination, and multi-currency support.

For example, ThinkReservations’ automated night audit reduces front-desk workload by generating daily reports without manual input. Its drag-and-drop tape chart improves room assignment visibility, aiding front desk and housekeeping coordination. Guest messaging automates pre-arrival and post-stay communication, allowing staff to focus on guest experience rather than manual outreach.

Edge: ThinkReservations.

Which Has Better Customer Support: Rezovation or ThinkReservations?

ThinkReservations earns 4.8/5 in customer support and 4.7/5 in onboarding from hundreds of reviews. Users consistently report quick access to knowledgeable representatives via phone, chat, or email. The support team’s understanding of innkeeping workflows is frequently highlighted, accelerating issue resolution and minimizing downtime.

Rezovation has no customer support ratings or reviews available to assess responsiveness or quality.

Edge: Even.

Which Has More Integrations: Rezovation or ThinkReservations?

ThinkReservations lists 17 verified partners including major OTAs and technology providers such as Booking.com, Expedia, Tripadvisor, Airbnb, Sojern, and INTELITY. These integrations facilitate channel management, reduce double bookings, and extend distribution reach for hotels targeting diverse customer segments.

Rezovation reports zero verified integrations on Hotel Tech Report. Although it connects to GDS and ODS channels via its booking engine, lack of verified partners limits flexibility to connect with additional sales and service platforms.

Edge: ThinkReservations.

Which Do Hoteliers Rate Higher: Rezovation or ThinkReservations?

Rezovation has no reviews on Hotel Tech Report, so no rating data exists. ThinkReservations holds a 4.8/5 overall rating from 425 reviews, with a 5.0/5 in the last six months from 41 reviews. Its likelihood to recommend stands at 97%, signaling strong current satisfaction.

Segment ratings for ThinkReservations highlight a 4.9/5 rating from 376 Bed & Breakfast & Inns reviews and 4.7 to 4.9/5 across boutique, luxury, resort, and motel segments, suggesting broad appeal and reliability.

Edge: Even.

How Much Do Rezovation and ThinkReservations Cost?

Rezovation’s pricing is not publicly available; no base price, freemium, monthly flat, per-room, or implementation fees are disclosed. No trial information is offered.

ThinkReservations charges a $500 base price; it does not offer freemium plans, monthly flat fees, or per-room pricing, and no trial is available. Pricing transparency favors ThinkReservations, allowing buyers to evaluate cost expectations upfront.

What Type of Hotel Should Use Rezovation?

• Hotels that primarily operate small inns, bed & breakfasts, or boutique properties seeking integrated website design and internet marketing tools.
• Properties looking for real-time booking engines connected to global distribution systems like Expedia and Kayak.
• Teams prioritizing streamlined online reservations and credit card processing through QuickBooks Merchant Service.
• Businesses focusing on expanding visibility via online marketing and internet reservations rather than advanced operational management features.

Not ideal if:

• You require comprehensive PMS features such as housekeeping, multi-channel management, or detailed reporting.
• You need verified third-party integrations beyond GDS and ODS.
• You want transparent pricing or documented customer support and onboarding experience.

What Type of Hotel Should Use ThinkReservations?

• Small to mid-sized independent hotels, boutique properties, and bed & breakfasts in North America or similar markets.
• Hotels that need advanced features including guest messaging, housekeeping coordination, revenue reporting, and multi-channel distribution.
• Properties aiming to increase direct bookings, improve upsell revenue, and automate daily audits and task management.
• Teams that value responsive customer support and straightforward onboarding.
• Hotels requiring integration with major OTAs like Booking.com, Expedia, Airbnb, and Tripadvisor.

Not ideal if:

• You prefer a PMS outside North America or require regional-specific solutions.
• You need free trials or flexible pricing models.
• Your property demands highly customizable booking engine or POS integrations beyond those currently supported.

Rezovation vs ThinkReservations: The Bottom Line for Hotels

Rezovation centers on small hotels, inns, and B&Bs looking for an integrated package of online reservations, website design, and marketing. It excels in connecting properties to global distribution systems, enabling real-time bookings and streamlined credit card processing. However, the lack of current user reviews and publicly available pricing limits verification of its operational suitability and support quality.

ThinkReservations provides a robust PMS with 39 hotel-specific features that enhance front desk workflows, guest communications, housekeeping coordination, and revenue management. Its 4.8/5 rating across 425 reviews, including strong recent feedback and 17 verified integrations with major OTAs, confirms its operational reliability and broad market acceptance. Case studies demonstrate meaningful revenue growth and efficiency gains for properties similar to small independent hotels and B&Bs.

Choose Rezovation if your property prioritizes real-time GDS connectivity and integrated internet marketing with small inn or B&B operations, accepting limited transparency on pricing and user experience. Choose ThinkReservations if you require a proven, full-featured PMS with strong channel management, guest messaging, and operational tools backed by high user ratings and responsive support.