Tesipro vs. ThinkReservations PMS:
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The Decision

Choosing between Tesipro by Tesipro and ThinkReservations PMS by ThinkReservations hinges on your hotel’s unique needs. Both products aim to streamline operations and improve guest experiences, but they diverge significantly in features, user base, and market presence. Tesipro is tailored for large hotel groups and independent properties requiring complex integrations, while ThinkReservations is designed for smaller, more straightforward properties seeking ease of use and affordability. So, which system aligns better with your hotel?

Is Tesipro or ThinkReservations Better for Hotels?

Tesipro, established in 1992 and based in Barcelona, is a comprehensive cloud solution geared toward complex hotel environments and sizable hotel groups. It boasts a vast array of features—30 shared and 14 unique—that support extensive operational needs, including a spa & wellness module, integrated CRS, guest CRM, and online checkout capabilities. Its global reach extends across North America, Europe, Africa, and South America, making it suitable for international chains or large independent hotels.

ThinkReservations, founded in 2012 and headquartered in Seattle, focuses on smaller hotels, boutique properties, and vacation rentals. With 356 recent reviews and a high NPS score of 9.68, it’s better documented for customer satisfaction. Its core strengths include simple booking management, strong OTA integrations, and features like guest messaging, rate management, and native email marketing. The platform is often praised for its ease of use and quick onboarding.

While Tesipro addresses complex needs with advanced modules and extensive integrations, it remains unreviewed, limiting insight into customer satisfaction. ThinkReservations, by contrast, has a robust, recent review base that confirms its ease of use and effective support. Which of these align with your operational complexity and geographic scope?

ThinkReservations vs Tesipro: Which Should Your Hotel Choose?

If your hotel requires a flexible, easy-to-navigate system that enhances revenue through automation and integrated OTA management, ThinkReservations is the clear choice. It’s ideal for small to mid-sized properties, B&Bs, and vacation rentals, especially if you prioritize rapid onboarding, excellent customer support, and a proven track record of recent positive reviews.

Conversely, Tesipro suits large independent hotels or complex hotel groups with diverse operational needs, such as wellness modules, CRM, and centralized messaging. Its higher price point reflects its extensive feature set, making it better suited for hotels with more sophisticated management requirements and international markets.

Hotel managers seeking a straightforward, cost-effective PMS that can grow with their small property will find ThinkReservations more aligned. Larger operators needing deep customization, extensive integrations, and global reach should consider Tesipro. Which profile fits your hotel’s size and operational complexity?

Is Tesipro or ThinkReservations Easier to Use?

ThinkReservations scores 4.82 out of 5 in ease of use, supported by a user-friendly interface, seamless onboarding, and positive reviews describing its intuitive design. Many users mention that staff adoption was quick, often citing the platform as “like adding another employee” due to its straightforward operation.

Tesipro, on the other hand, scores 0/5 in ease of use, with no recent reviews to gauge usability or onboarding experience. Its complex feature set and targeted market suggest a steeper learning curve, likely requiring dedicated training and longer implementation times.

Edge: ThinkReservations.

Which Has Better Features: Tesipro or ThinkReservations?

Tesipro offers 30 shared features plus 14 exclusive modules, including a spa & wellness module, integrated CRS, guest CRM, online checkout, and SOC2 compliance—features tailored for large or complex properties. Its capabilities support centralized messaging, automated space optimization, and integrated ID scanners, making it a versatile option for multi-property environments.

ThinkReservations provides 30 shared features and 9 unique ones, such as gift vouchers, SMS guest communication, automated reminders, and native email marketing. Its strengths lie in rate management, ancillary revenue tracking, and intuitive booking tools designed for smaller properties.

While Tesipro provides more extensive operational modules, ThinkReservations excels in automation and guest communication. The choice depends on whether your focus is deep operational complexity or guest engagement.

Edge: Tesipro.

Which Has Better Customer Support: Tesipro or ThinkReservations?

ThinkReservations maintains a high customer support rating of 4.82 out of 5, with recent reviews praising its responsiveness and knowledgeable staff. Clients frequently describe support as “excellent,” highlighting quick resolutions and accessible onboarding.

Tesipro offers no recent reviews or ratings, making it difficult to assess support quality. Its lack of publicly available feedback suggests that, for now, ThinkReservations leads in customer satisfaction and support responsiveness.

Edge: ThinkReservations.

Which Has More Integrations: Tesipro or ThinkReservations?

Tesipro integrates with 25 verified partners, including major players like SiteMinder, Cendyn, and Bookassist, supporting extensive connectivity for large hotel chains. Its broad integration ecosystem enables complex data sharing and operational automation across diverse platforms.

ThinkReservations connects with 16 verified partners, including Airbnb, Expedia, Tripadvisor, and Google Hotel Ads. Its integrations are reliable and cover the key OTAs and guest communication tools relevant for small to mid-sized properties.

Though Tesipro offers more integrations overall, ThinkReservations covers the essential OTAs and guest channels for most small hotels. Your choice depends on whether your property needs deep, multi-platform connectivity or streamlined OTA management.

Edge: Tesipro.

Which Do Hoteliers Rate Higher: Tesipro or ThinkReservations?

With 356 recent reviews, ThinkReservations scores an impressive 4.88 out of 5, especially among B&Bs, boutique hotels, and small properties. Reviewers consistently praise its ease of use, onboarding, and support, with many describing it as “a complete game-changer” for operational efficiency.

Tesipro, by contrast, has no reviews or ratings available, making it impossible to gauge user satisfaction. Based on the review volume and recent feedback, ThinkReservations clearly holds the higher customer approval.

Edge: ThinkReservations.

How Much Do Tesipro and ThinkReservations Cost?

Tesipro charges a base price of $1,300, with no mention of monthly fees, freemium options, or trial periods. Its higher price reflects its advanced capabilities tailored for large, complex hotel operations.

ThinkReservations offers a more accessible starting price of $500, with no ongoing monthly fees or implementation charges. Its affordability and straightforward pricing make it attractive for small hotels and boutique properties.

Cost-wise, ThinkReservations proves more budget-friendly, especially for smaller hotels seeking reliable PMS functionality without a hefty investment.

Edge: ThinkReservations.

What Type of Hotel Should Use Tesipro?

Hotels that should consider Tesipro:

• Large independent properties or hotel groups with multiple locations
• Hotels requiring extensive integrations with CRS, CRM, and wellness modules
• Properties seeking centralized messaging and automated space management
• Hotels operating across multiple regions, including Europe and South America
• Hotels with complex operational workflows demanding customizable features

Not ideal if:

• Your hotel is small or mid-sized with simple operational requirements
• You prioritize ease of use over extensive customization
• Your budget is limited or you need a quick implementation

If your hotel needs robust, feature-rich management and can support a higher investment, Tesipro is suitable.

What Type of Hotel Should Use ThinkReservations?

Hotels that should consider ThinkReservations:

• Small properties, B&Bs, inns, and vacation rentals
• Hotels prioritizing user-friendly, quick-to-implement solutions
• Hotels seeking efficient OTA integration and automated guest communication
• Properties aiming to increase revenue through upselling and ancillary services
• Hotels in North America looking for a reliable, well-supported platform

Not ideal if:

• Your hotel requires complex management modules or multi-property support
• You operate in regions outside North America
• You need extensive customization or advanced wellness features

If your focus is simplicity, affordability, and quick operational gains, ThinkReservations fits your needs.

The Bottom Line for Hotels

Tesipro and ThinkReservations serve vastly different hotel segments. Tesipro is a comprehensive platform for large, complex operations needing extensive integrations and modules, while ThinkReservations caters to smaller properties seeking ease, affordability, and proven support.

Choose Tesipro if your hotel demands extensive operational features, multi-region support, and deep customization, and if your budget can sustain it. Opt for ThinkReservations if you prioritize straightforward management, excellent recent reviews, and quick onboarding without sacrificing essential features.

For most small to mid-sized hotels, ThinkReservations offers a more reliable, user-friendly experience backed by recent, high-volume reviews. Larger hotel groups or properties with complex operational needs should consider Tesipro despite the higher cost and implementation complexity.