ملخص
The check-in process begins long before guests arrive at the front desk – and extends beyond checkout as well. From pre-arrival to during and after a guest’s stay, there are multiple touchpoints that define how a guest experiences your hotel’s approach to hospitality. Download our checklist to maximize your check-in process.
ما ستتعلمه
- Pre-arrival: design visual templates, automate, draft and enforce an SOP, training, upsell.
- During Stay: act, enhance
- Post Stay: double check your tech, ask for feedback, build a feedback loop, boost RevPAR.
قم بتنزيل الدليل
Hotel operator's checklist to master flawless check-in
Want to talk to a Hotel Reservations Systems expert?
As the official sponsor of this guide, the Cendyn team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Hotel Reservations Systems and which is right for your hotel.
يمكنك مواكبة أحدث النصائح والمؤشرات والرؤى التقنية للفنادق من خلال النشرة الإخبارية الشهرية التي تصدرها HTR ، theRewind
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