Infor HMS vs. Shiji Daylight PMS:
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The Decision

Choosing between Infor HMS and Shiji Daylight PMS involves assessing how each system solves your hotel’s operational challenges and guest service needs. While Infor offers a familiar, customizable platform rooted in legacy enterprise solutions, Shiji provides a more modern, cloud-native experience that emphasizes ease of use and rapid deployment. Your decision hinges on whether you prioritize extensive features or streamlined, user-friendly systems.

Both products aim to streamline hotel operations, but their approaches differ significantly. Infor’s system is robust with deep customization, whereas Shiji’s is designed for quick onboarding and intuitive management. Which aligns better with your hotel’s current priorities?

Is Infor HMS or Shiji Daylight PMS Better for Hotels?

Infor HMS and Shiji Daylight PMS address core property management needs—reservation handling, guest profiles, and operational oversight—but do so through different philosophies. Infor’s platform is built for hotels seeking extensive customization and integration, often favored by properties with complex workflows and a need for tailored reporting. Shiji focuses on simplicity, automation, and speed, making it ideal for hotels that want to get up and running quickly with minimal fuss.

Infor’s system has a comprehensive feature suite, including revenue management and mobile app capabilities, but it suffers from slower update cycles and occasional stability issues. Conversely, Shiji’s platform boasts over 80 unique features, including integrated CRS, digital registration, and multi-lingual support, with a notably higher user rating and more recent reviews. The real question: do you need a highly customizable enterprise system or a modern, user-friendly PMS?

Infor HMS vs Shiji Daylight PMS: Which Should Your Hotel Choose?

If your hotel needs a flexible, scalable enterprise solution capable of integrating with complex legacy systems, Infor HMS is the logical choice. Its strengths lie in extensive customization, detailed reporting, and modules like revenue management that cater to larger or more sophisticated properties.

However, if you prioritize ease of use, quick deployment, and a system that supports rapid staff onboarding, Shiji Daylight PMS is superior. It appeals to hotels that want to streamline daily operations without the heavy overhead of customization and complex integrations. For properties expanding quickly or looking to modernize, Shiji’s intuitive interface and faster onboarding make it the better fit.

Is Infor HMS or Shiji Daylight PMS Easier to Use?

Based on recent reviews, Shiji Daylight PMS scores 4.63/5 for ease of use, with hotel staff highlighting its intuitive design and simple task management. Users say training is straightforward, and day-to-day tasks like room allocation and guest check-ins are smooth.

Infor HMS, with a score of 3.88/5, is considered generally navigable but not as user-friendly. Some users note that its interface feels less modern and that onboarding can be challenging, especially for staff unfamiliar with legacy enterprise systems.

Edge: Shiji Daylight PMS.

Which Has Better Features: Infor HMS or Shiji Daylight PMS?

Shiji Group offers a significantly larger feature set, with over 80 unique features such as integrated CRS, online check-in/out, guest messaging, and automated reminders. It also includes mobile apps, digital registration, and real-time reporting as standard.

Infor HMS provides about 20 shared features with Shiji, including guest profiles, revenue management, and mobile access, but lacks many advanced automation and guest engagement tools found in Shiji’s system. Notably, Infor’s unique features include a dedicated revenue management module and on-premise deployment options.

Edge: Shiji Daylight PMS.

Which Has Better Customer Support: Infor HMS or Shiji Daylight PMS?

Shiji Group’s customer support receives slightly higher recent ratings—4.53/5 versus Infor’s 4.04/5—and multiple reviews praise its responsiveness and helpfulness. Hotel managers mention that Shiji’s support team is available 24/7, with comments like, “Support is always quick and effective,” and “They’re proactive in troubleshooting issues.”

Infor’s support, rated at 4.04/5, is appreciated for professionalism but sometimes criticized for slower response times during urgent issues. Many users find Infor’s support less consistent, especially during system updates that cause disruptions.

Edge: Shiji Daylight PMS.

Which Do Hoteliers Rate Higher: Infor HMS or Shiji Daylight PMS?

Hoteliers in larger, luxury, or branded properties give Shiji a higher rating—8.94/10 overall—reflecting its modern, easy-to-use interface and broad feature set. Its recent reviews show a consistent positive trend, especially among global chains and boutique hotels.

Infor’s reviews, with a rating of 7.15/10, tend to come from properties with less complex needs, and some mention issues during updates or interface limitations. Infor’s review count (46 vs 32) and recent review activity favor Shiji, indicating more current user satisfaction.

Edge: Shiji Daylight PMS.

How Much Do Infor HMS and Shiji Daylight PMS Cost?

Infor doesn’t publicly disclose pricing; it generally involves a custom quote, which can be substantial given its enterprise nature. Typically, costs include licensing, implementation, and ongoing maintenance, making it more suitable for larger hotel groups with bigger budgets.

Shiji’s base price is $1,200 per month, with no additional implementation or hidden fees disclosed. This transparent, flat-rate pricing makes it easier to plan budgets, especially for mid-sized hotels or hotel groups seeking predictable expenses.

What Type of Hotel Should Use Infor HMS?

• Hotels needing extensive customization and deep integrations with legacy systems.
• Large properties or chains with complex workflows and revenue management requirements.
• Hotels that prioritize detailed reporting and flexible modules.
• Teams that have dedicated IT resources for customization and ongoing support.

Not ideal if your hotel prefers quick setup, modern UI, or simpler onboarding. Small hotels or those seeking rapid deployment should consider other options.

What Type of Hotel Should Use Shiji Daylight PMS?

• Hotels of all sizes, especially those looking for a cloud-native, easy-to-use system.
• Properties aiming to reduce training time and accelerate onboarding.
• Hotels needing a platform that scales and integrates with various third-party systems.
• Teams that want automation features like digital registration, guest messaging, and real-time reporting.

Not ideal if your hotel relies on highly bespoke workflows or requires extensive customization that goes beyond standard features. Very large, complex enterprise hotels might find limitations in local customization.

Shiji Daylight PMS vs Infor HMS: The Bottom Line for Hotels

Infor HMS offers a robust, customizable platform rooted in traditional enterprise architecture, making it suitable for large, complex hotels requiring tailored solutions. However, its slower updates, less intuitive UI, and limited recent reviews suggest it’s less aligned with modern hospitality needs.

Shiji Daylight PMS, with its higher review scores, broader feature set, and user-friendly design, is better suited for hotels seeking rapid implementation and straightforward management. Its scalable cloud structure and automation tools appeal to a wide range of property sizes.

If you need a system that supports complex workflows and deep customization, go with Infor HMS. If speed, ease of use, and current user satisfaction matter more, Shiji Daylight PMS is your best choice.