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פופולרי ב-Revenue Management
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פופולרי ב-Guest Experience
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סקירה כללית
Discover what drove guest satisfaction, where operational gaps showed up, and what hoteliers from Rome to Stockholm can do to improve reviews.
מה תלמד
- Rome showed the strongest gains in guest satisfaction, while other markets were mixed
- Positive reviews tied most to Location and Service; negatives linked to Price, Maintenance, and WiFi
- Guest feedback response rates dropped in several cities, amplifying review impact
- “Coolcation” travel and long-haul returns reshaped demand patterns
- Hotels urged to invest in core product quality, respond faster, and use mid-stay surveys
הורד את המדריך
Summer 2025 Hotel Guest Experience Snapshot
Want to talk to a Reputation Management expert?
As the official sponsor of this guide, the TrustYou team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Reputation Management and which is right for your hotel.
הירשם לניוזלטר השבועי שלנו, Hotel Tech Insider
הצטרף ל-100,000 מנהלים ממותגים מובילים כמו Accor, Marriott, Viceroy, Shangri-La, Rosewood, Expedia ו-AirBnB וקבל את החידושים והתובנות העדכניות ביותר שנשלחו לתיבת הדואר הנכנס שלך פעם בשבוע.
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Want to talk to a Reputation Management expert?
As the official sponsor of this guide, the TrustYou team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Reputation Management and which is right for your hotel.
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